Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Verified Customer

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Elizabeth A. Fasolo High Point, NC

Super professional and all the contractors have been great with us !

5 years ago

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Josephine Fabre Rosedale, NY

Your people were efficient however I was referred to a company that was incompetent - I waisted my $85.00

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jun. 30th, 2021

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Michael Mussman Tucson, AZ

Very professional, friendly, quick and efficient and accommodating staff.

5 years ago Edited January 10, 2024

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Susan Brock Marland Las Vegas, NV

They always respond quickly and the repair person comes pretty quickly.

5 years ago

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Sam Hector, AR

After more research if anything things are a few years old and it can't be repaired you pro rate items and people state you get only $50

5 years ago

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Private Colorado Springs, CO

Friendly, professional, punctual, well trained, polite, clean

5 years ago

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Al Wallace Florissant, MO

Great service, great workers. Customer Service is the best!

5 years ago

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Abraham Elbaum Cleveland, OH

They sent someone few days later and fixed my oven. Thank you!

5 years ago

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Phil Blevins Guthrie, OK

Because of the professionalism and the ease of getting the work done properly.

5 years ago

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Carol Horel Richmond, VA

Promptness, service providers very knowledgeable, courteous

5 years ago

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esther jean hause Las Vegas, NV

I made one phone call to Choice and they took care of every thing.

5 years ago

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Keisha Gordon Bowie, MD

They have gotten my requests completed in a time manner and no hassle.

5 years ago

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Karen Flanary Ormond Beach, FL

Always sends friendly, professional individuals to do the work.

5 years ago

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Sanjay Shukla Marietta, GA

Great service so far. Customer service as well as contractors.

5 years ago

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Ray Stoll Tampa, FL

Efficient, timely, courteous and trustworthy, in dealings with our household.

5 years ago

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Anitra Wright Lawrenceville, GA

fast, kept me updated, contractor did excellent work and clean up.

5 years ago

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Valerie Davis Harrisburg, NC

Having issues with air system. 2nd time I have called and warrant company wants to put a band aid on issue instead of replacing the system

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 24th, 2021

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Verified Customer

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najib oummad Piscataway, NJ

Because they are the best and there service fast and solving problems quickly

5 years ago

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Flotilde Badner Egg Harbor Township, NJ

They won't cover anything . All appliances used . Do not expect them new. So there will be preexistinhcondition

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 24th, 2021

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Verified Customer

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Moloney Dallas, TX

Quality follow up on all problems as well as quality service providers

5 years ago

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David Bay Camdenton, MO

It was hard setting up service with rep on the phone. Service person was great!

5 years ago

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Ed Dolan Waxhaw, NC

The first use of our warranty went very smooth and we are very satisfied.

5 years ago

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A J Henson Memphis, TN

They respond when I call and solve my problem quickly and efficshiently.

5 years ago

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George Fisher Louisville, KY

Repairman knew his job had my ceiling repaired in about 30 mins.

5 years ago

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Anne M Bishop Hoffman Estates, IL

Very attentive and helpful. We were able to get our problem solved with one phone call

5 years ago

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Kathleen Jepson Mesa, AZ

Fast and efficient-communicated same day and repairs done next day.

5 years ago

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Matthew Payne Rock Hill, NY

So far so good. I've used them 3x and each time the the problem solved

5 years ago

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JULIAN R HANNAH Cleveland, TN

good service and fast to get an answer or fix to the problem

5 years ago

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Patricia Heatherly Honolulu, HI

Efficient customer service and follow through by Choice and local vendors.

5 years ago

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Alex Crawford Pensacola, FL

Always able to contact Choice. Quick responses. Great service people.

5 years ago

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Dianne H Meridian, MS

Prompt response to customer's needs and they work to satisfy clients.

5 years ago

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Iva E Armstrong Glen Allen, VA

Comes at the stated time. Technicians are friendly and professional.

5 years ago

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Darcy Sparks Independence, MO

Because they are fast, efficient and take care of my issues.

5 years ago

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Michael Gross Tucson, AZ

The problem with the hot water heater was taken care of promptly.

5 years ago

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Larry Pacifico Virginia Beach, VA

Kind and caring people. Contractor very professional. Fixed my problem quickly.

5 years ago

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Cary Goldberg Charlottesville, VA

It took me weeks to finally get a customer service rep to help with my issue. And it is still not resolved.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Jun. 17th, 2021

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Verified Customer

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Irene Friedman North Las Vegas, NV

I've had them twice in 3 months and both companies were prompt and courteous

5 years ago

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Carl Lujan Rio Rancho, NM

The two times I have had to file a claim were done quickly and satisfactorily

5 years ago

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Ella Oliver Missouri City, TX

They keep in touch with you to make sure you have been taken care of.

5 years ago

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Ashwin Sugar Land, TX

Excellent service with no trouble and good service from customer service

5 years ago

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Doris Baldwin Hampton, VA

Their a reliable company very nice contractors that come to your home.

5 years ago

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William Howard Chapin, SC

You can't choose anymore who you want. They give you only one option and you are stuck with that. You used to be able to select the service provider.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 17th, 2021

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Terry Baxter Goodyear, AZ

They've been very responsive for the times I've needed warranty work.

5 years ago

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Eugene romo Yuma, AZ

Excellent service very good and helpful people would recommend

5 years ago

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Rhonda Thompson Largo, FL

Super fast service all around. Right from the first phone call to the end!!!!

5 years ago

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RUTH MCDONALD Lancaster, PA

I had one repair that took a while to set up for some reason but the other was really quick.

5 years ago

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David Cooley Henderson, NV

Repairs are always prompt. Never had to wait more than 24 hrs.....

5 years ago

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Gitimoy Kar Tampa, FL

Easy to schedule a service online and response is fairly prompt. Good follow up on service calls.

5 years ago

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Verified Customer

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Lisa Seufert

It is the best warranty company we've ever dealt with! Prompt service!

5 years ago Edited January 10, 2024

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Verified Customer

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Peter Cummings Jacksonville Beach, FL

I wasn't expecting the additional cost that I have to pay and I was not happy about it

5 years ago

Choice Home Warranty Reviews