Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

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Verified Customer

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John

They were on time, courteous and thorough.

4 years ago

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stanley riles

They cam through when I needed them in a timely manner

4 years ago

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Elaine A. McNeil

Great but I took one off cause many things they would not do.

4 years ago

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David

I recently fixed my refrigerator and the broken part was replaced. Reasonable price.

4 years ago

Reply from Choice Home Warranty

Thank you for your feedback David.

Apr. 17th, 2020

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Verified Customer

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I J Richardson, TX

When my air conditioner unit lost it's compressor they denied the claim. They were unfair with my compressor claim.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Apr. 21st, 2020

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Verified Customer

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Karen Lawrenceburg, IN

My hotwater heater needed to be replaced in January and the home warranty refused to pay for it. They don't want to pay for major repairs.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Apr. 21st, 2020

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Verified Customer

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Walter

Very prompt, very good service. It's cheap.

4 years ago

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William Frankston, TX

Quick and courteous service

4 years ago

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Joe

Knowledgeable, quick and friendly technicians

4 years ago

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Glenda Sharp

Their response was quick and resolved our problem.

4 years ago

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Gary

Quick response, excellent professionalism

4 years ago

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Donald Snyder

They arrived on time and completed the repair quickly

4 years ago

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Christine Futcher

Reliable, friendly and great service Would use again

4 years ago

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Brenda

Quick response and solved the problem. Very Efficient.

4 years ago

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alexandre domingues

when I needed it , their service were excellent

4 years ago

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Sunny Albergucci

They respond and do what needs to be done to help you

4 years ago

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Russ Eihausen

Quick response and good contractors I would continue

4 years ago

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Mike

they have done a good job of getting me appropriate services.

4 years ago

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Mel

They are quick to get someone out but sometimes the window of time is all day.

4 years ago

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Verified Customer

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Lenox Hawk

They don't keep you informed service technician does not return calls. His voice mail is always full

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Apr. 7th, 2020

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Verified Customer

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Juan Exposito

Because always answer pronto in my situation

4 years ago

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Ken Las Vegas, NV

Quality workmanship Provided On two issues we had

4 years ago

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David Youngblood Alabaster, AL

I call one time and got plumber out the day

4 years ago

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Bob Eads Summerville, SC

handles service/claims quickly and professionally

4 years ago

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Thompkins Upper Marlboro, MD

Good service and professional employees and dependable.

4 years ago

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P Viani

Fast and the service man knew what he was doing

4 years ago

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Nolan Anderson

Considers client's interest in making decisions

4 years ago

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Dennis Pascarella Cincinnati, OH

The only negative was the time it took them to get the parts

4 years ago

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Colleen Las Cruces, NM

Quick service, fixed the first visit, knowledgeable

4 years ago

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Salvador santos Augusta, GA

Quick response to send a reliable provider

4 years ago

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Beverly Brown Fort Worth, TX

Very customer friendly and professional.

4 years ago

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Anna San Benito, TX

They respond to your request service immediately.

4 years ago

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Douglas Dwamena Gaithersburg, MD

They deliver superior customer service!!

4 years ago

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robert parrone Land O' Lakes, FL

will work with you, professional, caring

4 years ago

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Cheryl D Hewitt

Very knowledgeable. Followed up after the appointment.

4 years ago

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Carolyn Cheff

Excellent company. Coverage is awesome and at a fair price

4 years ago

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Bailey

They were prompt in responding and fixing the problem

4 years ago

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Darin Bailey

Great Service/Very Knowledgeable Technicains

4 years ago

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HARRYC CHRISTOPHER Cape Coral, FL

Reliability of reimbursement. Reasonable price.

4 years ago Edited January 10, 2024

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Verified Customer

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Know

Turn around response time, effectiveness

4 years ago

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Jose Hernandez

Very professional service was done on timely manner

4 years ago

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John Hinkell

fast service provided by competent contractors

4 years ago

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Jan Nunnally

Quick service and resolved my problem with a washing machine .

4 years ago

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James Watts Jr

Quick response. Quality service companies

4 years ago

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Marilyn E Daigle

Timely professional service. Quick response to call.

4 years ago

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Sara

So easy to file a claim, issue was taken care of quickly.

4 years ago

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Sandy

They take care of a problem in a timely manner.

4 years ago

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Rose Molina

Super fast response; easy to do this on line.

4 years ago

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Renee Larlham

They respond very quickly and have always covered me when I needed them.

4 years ago

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William

The company is good at getting my repairs done

4 years ago

Choice Home Warranty Reviews