Choice Home Warranty: Read 42,015 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Nancy Rodriguez De Bary, FL

always available with good suppliers/workmen

4 years ago

check_circle

Verified Customer

star star star star star

Jill Auerbach Brooklyn, NY

They were very professional and showed up on time

4 years ago

check_circle

Verified Customer

star star star star star

Carol Bennett Rolesville, NC

Very quick response and uses good contractors

4 years ago

check_circle

Verified Customer

star star star star star

jacqueline mcmanus Ladson, SC

service was excellent, job completed with no problems.

4 years ago

check_circle

Verified Customer

star star star star star

Luc tremblay Knoxville, TN

Fast response and uses professional people

4 years ago

check_circle

Verified Customer

star star star star star

Steven Benner Ballwin, MO

Customer service is Efficient and professional

4 years ago

check_circle

Verified Customer

star star star star star

J Mayberry North Richland Hills, TX

Very responsive and reacts quickly to my service requests.

4 years ago

check_circle

Verified Customer

star star star star star

Lisa Taylor Houston, TX

No Hassell, great customer service with reliable contractor

4 years ago

check_circle

Verified Customer

star star star star star

Mona Williams Odessa, TX

Very quick response after I requested a claim

4 years ago

check_circle

Verified Customer

star star star star star

Robert W. Hatcher Toano, VA

They deliver the service with no hassle.

4 years ago

check_circle

Verified Customer

star star star star star

Kalpu Patel Columbia, SC

Excellent Service and timely manners all calls.

4 years ago

check_circle

Verified Customer

star star star star star

Christine Jacksonville, FL

You take care of home repairs covered under my plan.

4 years ago

check_circle

Verified Customer

star star star star star

Bill Leonard Bristol, TN

professional,intergity,follow up excellent

4 years ago

check_circle

Verified Customer

star star star star star

Deborah Moscow Mills, MO

Very quick to respond and fix the problem!

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Candice Houma, LA

I’ve had two claims that had to have multiple visits to fix and still having same problems

4 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Memphis, TN

I changed from American Home Shield. Seems like they are quick to respond.

4 years ago

check_circle

Verified Customer

star star star star star

Luis Mc Kinney, TX

Great response to my claim in a timely manner.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Jun. 3rd, 2020

check_circle

Verified Customer

star star star star star

Randall

Quick response and first rate repair technicians!

4 years ago

check_circle

Verified Customer

star star star star star

Patti Daniels

They are prompt and I get results quickly

4 years ago

check_circle

Verified Customer

star star star star star

Michael P. Fisher

Choice Home Warranty saved us a ton of money on AC needs.

4 years ago

check_circle

Verified Customer

star star star star star

Roseann Balderston

Very dependable. Plumber they sent fixed my problem

4 years ago

check_circle

Verified Customer

star star star star star

Mike Baugh

Prompt and reliable attention. No questions asked.

4 years ago

check_circle

Verified Customer

star star star star star

Charles Delaney

Easy to work with and stand behind the warranty

4 years ago

check_circle

Verified Customer

star star star star star

Dawn

They use reliable companies to do repairs

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Brian Newsom

Biggest scam there is, should be ran out of Texas. Didn't cover nothing , when you need to contact someone they couldn't be reach.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

K Jenkins

Attentive to my issue. Techs were on time

4 years ago

check_circle

Verified Customer

star star star star star

Richard V Tagle

Becuase of the prompt and excellent service offerred.

4 years ago

check_circle

Verified Customer

star star star star star_border

Chien Liu

Response is very quick and the service providers are mostly good, not always.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Tom

Quick response and awesome service. Ivan was incredible.

4 years ago

check_circle

Verified Customer

star star star star star

Sarah Kraker

Quick response to get repair people out.

4 years ago

check_circle

Verified Customer

star star star star star

R. Johnson

They were prompt and resolved my problem.

4 years ago

check_circle

Verified Customer

star star star star star

Patricia

Quick response, charming representatives

4 years ago

check_circle

Verified Customer

star star star star star

L

Go above and beyond service. Responsible and reliable.

4 years ago

check_circle

Verified Customer

star star star star star

Will

Very reliable and always resolved all the issues I had

4 years ago

check_circle

Verified Customer

star star star star star_border

Frank

Technician that came to my home had great customer service Very informative

4 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Cornelius

A couple of times I used it but they said there was an installation problem and nothing they could do about it.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

check_circle

Verified Customer

star star star star star

Joyce

Customer support is accurate and they are very efficient.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Lisa

I've used it a couple of times in the last month. Their warranty is not what it says and as soon as I have the opportunity to cancel I'm going to.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

check_circle

Verified Customer

star star star star star_border

Laurel

They were more affordable for me. They refused to approve the repair.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Nada

I like the contractors that they have sent to me. Anytime I call for service they come out quickly.

4 years ago

check_circle

Verified Customer

star star star star star

Deborah

I had a plumbing problem and it was very quick. Good price.

4 years ago

check_circle

Verified Customer

star star star star star_border

Scott Taylor

Good service. Company owner was friendly and competent. Was helpful.

4 years ago

check_circle

Verified Customer

star star star star star

Anna Marie Coggin Collinsville, IL

Awesome, cust service. Were very helpful and professional

4 years ago

check_circle

Verified Customer

star star star star star

Marie Albert Surprise, AZ

They replied to my request as soon as possible.

4 years ago

check_circle

Verified Customer

star star star star star

Wanda James Wichita, KS

Excellent customer service and great vendors so far

4 years ago

check_circle

Verified Customer

star star star star star

Patricia Savage Philadelphia, PA

I need a repair and it was taken care of in a good way

4 years ago

check_circle

Verified Customer

star star star star star

Scott Jacobson Virginia Beach, VA

Affordable price and everything I have in home is covered

4 years ago

check_circle

Verified Customer

star star star star star

Antoinette New Orleans, LA

Awesome customer service and professional

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Dwight Braxton Ocala, FL

They send a technician out on time but the technicians never get back to you if you call them.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

GI Hollywood, FL

Deductible Company tries not to pay and has hired done terrible people in supervisor positions Some are good though

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2020

Choice Home Warranty Reviews