Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Sally

I still haven't resolved a claim I have pending. Eyebee has not finished their work on my refrigerator.

6 months ago

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Tony

My appliance is still not fixed. Hard to communicate with technician.

6 months ago

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Megan

It was recommended when we brought the house by the realtor

6 months ago

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Lee

Been 2 weeks and can’t get an answer or even a call letting me know when my pool will get fixed not happy

6 months ago

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Allison

I bought Y house in September of 2025 and the seller paid for the home warranty!

7 months ago

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Nikhil Shah

I was recommended choice by one of my friend

7 months ago

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James McClellan

Thought it would be good warranty. My mistske

7 months ago

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Robert Miller

They called me when I was looking for a home warranty. The company's that they send are not reliable.

7 months ago

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James Smith

Cause they lie to you about stuff when a service person tells you one thing and they say the opposite !!!!!

7 months ago

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Arnetta Evans

Not putting customer first, had a bad experience with the last claim

7 months ago

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Mark Mcbride

I think you guys charged me twice. For the seventy five dollars

7 months ago

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Jack

Great reputation . Prompt response to submission of claim.

7 months ago

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Delia

Over priced. $68 per month and is taking up to 3 months to get technician to replace an ice box in refrigerator

7 months ago

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Erica

changed my plan back after upping price.

7 months ago

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William

I’ve been without a dishwasher for two weeks. They say they can’t get the right O-ring.

7 months ago

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Pat

I was looking for a warranty and it it looks good.

7 months ago

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Karen

I'll let you know after I see if they send my money from my re

7 months ago

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Kim Rowe

Recommended by my daughter who use to be a realtor.

7 months ago

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Ellis

Good response time, repairman knowledgeable,

7 months ago

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Robert

Fast, complete service. Excellent ranking.

7 months ago

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Lorraine

Service very slow 10 days for service.dissatisfied with lowball settlement. Would never recommend you

7 months ago

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Wanda

Long wait time for some services to be completed

7 months ago

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Sultana

It took a couple of weeks to fix it but now it’s working

7 months ago

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LLOYD HARRIS

Internet choice, was rated very good on the best home warranty choices.

7 months ago

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Rene Portillo

Up to Jan 2026, my experience with choice was great. As of Feb1st 2026 very disappointed with this company.

7 months ago

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Richard Nestlebush

Taking too long to get an answer on the power cord decision. If it’s covered under choice home warranty.

7 months ago

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William

I'm too old to do it myself. S i called on them.

8 months ago

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Linda

THey have always been there for my needs

8 months ago

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Christina Youngers

some of the vendors are unreliable which makes it inconvenient to use at times

8 months ago

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Rhonda

Price comparison compared to previous company.

8 months ago

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John Shaw

I sure you won't be publishing this, because how you got high rating you must be paying people to say these things.

8 months ago Edited February 18, 2026

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Jack

they had the trained plumber repair fixed in 24 hours

8 months ago

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Sandra

Like the price. Don’t like the scheduling process.

8 months ago

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Shelley

Good pricing. Thought they would assist with home maintenance

8 months ago

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Hedda

It seemed agood "choice"and my daughter thought p

8 months ago

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Manate

STILL WAIT FOR A REFERRAL FOR SOME ELECTRICAL WORK. I TOLD SOMONE WOULD REACH OUT TO ME.

8 months ago

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Mark

Did not want to pay the high expenses to get stuff repaired

8 months ago

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Marvan Thompson

I wasn’t treated very well and as of now by Robles still not solved

8 months ago

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Pam Ulrigg

I thought they would be a good company to have. Every disappointed in how I was treated on my last claim.

8 months ago

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Timothy McKeown

I have had them for years and it is insurances in case of big problems

8 months ago

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Tommy Ft. Washington, MD

Befor the last snow On Thur, I called in my HEAT. I DIDN'T GET THE NAME OF COMPANY TO DOTHE WORK UNTIL SAT AFTER THE SNOW SO I CALLED THE COMPANY AND THE SAID THAT THEY DO NOT WORK ON SAT BUT IF I PAY A EMERGENCY FEE THAT THEY WOULD COME OUT. I CALLED CHOICE AND THE REFUSE TO PAY THE EMERGENCY FEE, SAID IF I WANTED TO COMPNY TO COME OUT I WOULD HAVE TO PAY IT MYSELF PLUS THE SERVICE CHARGE. SO I DID NOT GET MY HEAT RESTORED UNTIL MONDAY. I HAD TO GO OUT AND PURCHASE TWO HEATERS TO SURVIVE THE COLD. AND THAT WAS REALLY UNFAIR BECAUSE I PAY YOUR COMPANY FOR THIS REASON.

2 years ago

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Diane Giles Los Angeles, CA

Phil M is really good at explaining the process. Gave me a great price that I was confortable with and answered all my questions. I would have no problem giving a referral in the future to my friends.

3 years ago

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Robin Killeen, TX

Never had a repair done but this review is about trying to cancel service. Had them for one year and when the contract was up I called to make sure it would not renew. Was told it would not but then they charged my account and told me they would not refund my money. Had to dispute with my bank to get my money returned. Was very disappointed in their practices.

3 years ago

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linda isbell Atlanta, GA

The fast and efficient way that they work to resolve any warranty issues is fast with detailed instructions regarding the repair work and service providers. Much better and improved

3 years ago

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Lisa Nash Powhatan, VA

Liked having the options to choose longer coverage time with the ability to split the payments vs one lump sum. Very easy to work with and lots of options showing flexibility.

3 years ago

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Jeana Berry Louisville, KY

For the claims that they did cover, I was very satisfied. Sadly the things that were not covered ended up costing me more because each claim requires you pay the service call fee without knowing what work will be approved or not. They also do not have a lot of contractors available in all areas. There is an option to call your own and submit request for reimbursement but that requires to service tech to submit the issue to Choice BEFORE the work. Placing faith in that happening bit me several times!

3 years ago

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Arif Hussain Chandler, AZ

We have been using Choice Home Warranty for over 3 years and there customer service is excellent. We had HVAC system issues and they replaced our 20 year old HVAC system. Also their service fee is low $60

3 years ago

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Rus Burgess Miami, FL

Loved interacting with your rep, Tracie A. She was patient, thorough, knowledgeable, engaging, and personable. Just the right combination when trying to sell something about which I'm suspicions.

3 years ago

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Tara Gillispie Hurricane, WV

I liked Choice Home Waranty for the huge selection of appliances that they offer coverage for and for the flat rate. The customer service was outstanding with their timing of completing projects.

4 years ago

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Aaron Pittsburgh, PA

Robert was very helpful knowledgeable and allowed me all discounts and spent time getting me the best deal I expect the claims personnel will done the same so far I am impressed I had a poor experience with cinch

4 years ago

Choice Home Warranty Reviews