Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Pam Indianapolis, IN

Terrible customer service, I would never recommend them. They are very rude, inconsiderate, and not worth you money or time. I hope they go out of business.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review

Nov. 20th, 2019

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Debbie Albrightsville, PA

I've had almost nothing but problems when they send someone out here. I am not happy at all. I've had too many issues with them.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Nov. 20th, 2019

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Verified Customer

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Lorraine

The job didn't take much time to do! He knew exactly what he was doing!

6 years ago

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A M

They have done a great job in ataing the repairs that I have needed.

6 years ago

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Stewman

Prompt and courteous. I would indeed recommend them for new home owners

6 years ago

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Thomas Hauge

The tank failed on my water heater. I found out that the tank IS NOT COVERED by my warranty. That's crazy!!

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Nov. 15th, 2019

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Verified Customer

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Lana Crawford

Its the best thing I have ever done they are they are always professional

6 years ago

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BERNARD

ALLWAYS THERE WHEN I NEED THEM! I'VE HAD GREAT EXPERIENCES WITH THEM.

6 years ago

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Ramona Luebbers

This company is very dependable and the rates are very comparable

6 years ago

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Frank Cammarano

prompt , great, no hassle, clean work, lived up to advertisment

6 years ago

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Pablo de Legarreta

The one time I have requested a service, it was very fast and effective

6 years ago

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Stewart Chandler

Service was Great and within 24 hours the job was completed.

6 years ago

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Linda Hamilton

I like the service that day provide and care that day give you

6 years ago

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Newuna Gandy

The service is very good and the technicians were very professional

6 years ago

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Linda

They were quick to send a repair person and resolve my issue.

6 years ago

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Joseph Graves

So far Choice Warranty has followed thru on all their promises.

6 years ago

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Steven

This last contractor that came in for appliances really knew his stuff

6 years ago

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Charlie Bakkar

Best warranty program out there. Outstanding service, they get the job done.

6 years ago

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Kolleen Middle Island, NY

I used Choice Home Warranty to fix my toilet and it was efficient.

6 years ago

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Bissessar Fort Lauderdale, FL

Quality is good, service is good. I call and they respond quickly.

6 years ago

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Jerry Naples, FL

The response time was pretty fast and the work was done efficiently.

6 years ago

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James

Used it 2 or 3 times and it's been a good service. They took care of it.

6 years ago

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Gabriella

The people always respond right away and are try to be helpful.

6 years ago

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Robert Burkburnett, TX

Friendly employees and the technician did an outstanding job.

6 years ago

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Herman Spring, TX

We have had prompt service and no problems. The came out and fixed our plumbing problems.

6 years ago

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Anonymous

The last time I used my warranty on my garage door openers and they quickly came and diagnosed it and corrected it within a couple days. I've had a few times where things haven't gone as well in the last year, but the last time or two I've used it I've been very pleased.

6 years ago Edited January 10, 2024

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Verified Customer

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Geraldine Memphis, TN

When I need to use it, they are punctual, on time, and do it.

6 years ago

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Donna Lake Worth, FL

They came out and fixed my dryer. I don't ever have any problems with them.

6 years ago

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Christopher Fort Myers, FL

I only used them once but was very satisfied. They gave me excellent service.

6 years ago

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Peter And Eleanor Hatboro, PA

We had our problem repaired within2days It was easy to schedule the technician

6 years ago Edited January 10, 2024

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juanita lintecum

they have been very helpful. sometimes it takes them awhile but they get it done.

6 years ago

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Jeff Knox

They have covered Everytime I have needed them. Very pleased with service.

6 years ago

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Al Holifield

Great Service. Fast repairs. Great customer service and follow up.

6 years ago

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Gregory Pappas

Outstanding Service and extremely sensitive to customer's needs

6 years ago

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Otis Bradbury

Fast professional service. Easy to file a claim. Fast response time.

6 years ago

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Teresa

Excellent customer service and havent had any issues with them

6 years ago

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Jude Lasserre

They took good care and we're quick. Cordial and professional.

6 years ago

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Marva

Quick service when called. Experienced technicians. Good service.

6 years ago

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Michelle C

Choice is easy to work with and their website is very helpful

6 years ago

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BJ

Fast, professional service provided to fix our air conditioner.

6 years ago

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Michael Rivera

Reliable & Trustworthy. No disappointments & A great value for my money.

6 years ago

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Richard Easterberg

Always send help when needed. Like the cost I pay upfront when they arrived

6 years ago

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Debra Guzman

I''ve had 5 claims and they have repaired each claim quick and eaisily.

6 years ago

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Bridgett

They sent someone out the very next day when my a/c went out

6 years ago

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Abdou Diop

Great and prompt service, never had problem of any type with them

6 years ago

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Dr Lloyd Bardfeld Bonita Springs, FL

Prompt service. Was able to use my own repair person & was reimbursed

6 years ago

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Anonymous Chandler, AZ

We had a swimming pool problem and they responded quickly and resolved within two days.

6 years ago

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Tucker

They seem to deny most claims under the reason '''failure to maintain''. So it''s a catch all for anything they don''t want to cover. They never covered one of my claims

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 5th, 2019

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Verified Customer

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James Butler

Had a little problem with the Time frame from start to finish, but it all worked out.

6 years ago

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Mary Lloyd Lorton, VA

Great service. Choice scheduled to 23 May tech called and got me early 19 May

6 years ago Edited January 10, 2024

Choice Home Warranty Reviews