Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Brenda Price Covington, GA

Choice handled my problem very fast. I was very pleased.

3 years ago

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Robert Schimmelpfennig Orlando, FL

Two service calls, rapid response and fixed the problem

3 years ago

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Tom Goza Mustang, OK

They took care of my problem in a very timely matter.

3 years ago

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Anonymous Cedar Hill, TX

My issue was resolved on the first visit.

3 years ago

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Peter Lewis Saint Petersburg, FL

Quick response and quick repair appointment

3 years ago

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Verified Customer

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Fred & Cheryl Reth

I recently reached out to Choice Home Warranty as a new customer and was impressed with the prompt and caring service I received. While I have concerns about the quality of equipment they might provide, my initial experience has been positive. I hope they maintain this level of support and prioritize premium equipment to keep my business.

3 years ago Edited January 10, 2024

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Verified Customer

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Daouda Frederick, MD

The customer support is excellent and very friendly and professional and caring.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your positive feedback. We have shared your positive feedback to the Customer Relations Director.

Mar. 17th, 2021

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Verified Customer

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Anonymous Scarsdale, NY

I like that you can get an immediate response from the help line, but I'm not using it much.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 17th, 2021

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Verified Customer

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James Fortson, GA

Prompt attention and they reply on time. They are okay.

3 years ago

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Carrin Brown Waldorf, MD

They were very attentive to my needs and answered every question I had.

3 years ago

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Mark Winston Salem, NC

Customer support is responsive and helpful when you call.

3 years ago

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Regina Newark, DE

The people they sent out have been unprofessional. When we called about the garage door opener, we were told it was not covered.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Feb. 25th, 2021

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Verified Customer

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Melissa London, OH

It’s been over a month and they are still processing my claim. The rep was very hard to understand and I had to keep repeating myself.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Feb. 25th, 2021

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Verified Customer

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Renata Hyattsville, MD

The technicians have been pretty good. They have more flexibility and reasonable price.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we are pleased to hear that you were satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your positive feedback to the Director of Vendor Relations.

Feb. 25th, 2021

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Verified Customer

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Quay Shreveport, LA

They are always on time and very professional

3 years ago

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Imelda Alea Las Vegas, NV

They respond right away when I call them.

3 years ago

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LT Houston, TX

Fast response, sends repair people out quickly

3 years ago

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a.lopez Houston, TX

i have been satisfied with the job at hand! Thank You!

3 years ago

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Jan Stafford Columbus, OH

They are caring and professional to my needs.

3 years ago

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May Murphy

Service should be available on weekends especially if it is an emergency.

3 years ago

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Don Shaw Sun City West, AZ

Efficient, trustworthy, timeliness of scheduling

3 years ago

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Gaynell Clark Saint Louis, MO

You set up an appointment and the service worker don‚Äôt show and don‚Äôt call and cancel, just leave you hanging!!!!!!

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Feb. 11th, 2021

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Verified Customer

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Paul Selinsky Las Vegas, NV

They do what they say. No issues to report.

3 years ago

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Mary Ann Hunt Odenton, MD

3 customer service. Get back to you in 24hour or sooner

3 years ago

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Anthony R Rainford Matthews, NC

The service is bad. I had a leak underneath my sink and they charged me money and never got it fixed.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Feb. 9th, 2021

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Verified Customer

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Mary

there very helpful when you have a problem

3 years ago

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John Ortiz Riverview, FL

You are very fast and the technician was fantastic.

3 years ago

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Lilian P Krouny Edison, NJ

They do not have an emergency appointments. You have to wait for a couple of days.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Feb. 4th, 2021

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Verified Customer

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Tina Butler Clinton, MD

The repairman was very knowledgeable about his job.

3 years ago

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Otis A Holston Riverdale, MD

The contactors they send are professional

3 years ago

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Otis Brown Woodstock, GA

Extremely responsive and quick to schedule a service visit!

3 years ago

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jim paschal Broadway, NC

do a 4 job of taking care of warranty calls

3 years ago

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Lynda Plato

They are prompt and efficient and provide a quality product

3 years ago

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Verified Customer

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Martha V. Chacon

excellant service, great customer service.

3 years ago

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Verified Customer

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Mr. Smith

They are very responsive when a service is required.

3 years ago

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Verified Customer

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Stuart

Quick response. Qualified tech came out next day.

3 years ago

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Verified Customer

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Vanessa Arrington

Great Service ! Had a repair person out the next day !!

3 years ago Edited January 10, 2024

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Verified Customer

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Your customer

Did a good repair at my house with less hassle

3 years ago

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Verified Customer

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AnneMarie Guarniero

They are fabulous, quick response, vendors are amazing.

3 years ago

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Carmine

One phone call and fixed it very professional

3 years ago

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CDB

Quick to respond, but occasionally took several days to get repair scheduled.

3 years ago

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David Peal

Quick and efficient but rush to leave before showing how well item i repaired.

3 years ago

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Jaganathan

Excellent customer service and quick turnaround

3 years ago

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James burk

Took care of problems professional and courteous

3 years ago

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John Simmons

Showed up on time and completed job timely.

3 years ago

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Linda Conrad

Didn't take a long time to analyze and solve the problem.

3 years ago

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Anonymous

Everyone who works at Choice are very nice.

3 years ago Edited January 10, 2024

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Verified Customer

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Herman Madison, AL

Outstanding job. Very knowledgeable and f

3 years ago Edited January 10, 2024

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Verified Customer

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Robert

I had to use our warranty a couple of months ago, and it was a nightmare. It took forever to get our problem solved.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 17th, 2020

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Verified Customer

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Thomas

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3 years ago

Choice Home Warranty Reviews