Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Coral Codner

Very difficult to get their customer service and they do not return your calls. They have unqualified third party workers on call.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 4th, 2020

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Doerte Dean

Had quick response and excellent service.Was given a great Service rep.to fix my problem.

6 years ago

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Cindie

Best Ever!! Have had 2 calls, they were quick and efficient!!

6 years ago

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barry stehman

serice for washer was ecellant and very timely from the time I request servicee

6 years ago

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Alan

Quick service and repair, no jumping through hoops to get covered items repaired.

6 years ago

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Michael Schissel

Very prompt. Technicians dispatched same day I placed claim.

6 years ago

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James Mahan

Easy to sign up, easy to use, very dependable and fast time frames

6 years ago

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KENNETH GRANVILLE

Dependable, selects creditable contracts, and price is reasonable.

6 years ago

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Hector Garza

good service an excellent in the way customer service respond

6 years ago

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Lynn

I needed to use the warranty and they came and fixed the item and everything was fine.

6 years ago

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Francisco

They took care of all of my issues first thing and they came right away.

6 years ago

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Regina Baker

Always helpful and gives fast service. Sends qualified vendor. Staff is friendly and knowledgeable.

6 years ago

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Barbara

Always been satisfactory, always been helpful, cost per visit is good.

6 years ago

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Barbara Sbipp

Very professional. Friendly and kind. Very knowledgeableeable

6 years ago

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Daniela Covaciu

Friendly, prompt and sent me a qualified company to do the work.

6 years ago

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Patrick Peters

Excellent time on getting my needs taken care of and no questions!!!

6 years ago

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Leigh Allegra

Immediate response to my call. Immediate, same day solution.

6 years ago

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Constance Pupkies

They don't seem trust worthy. At first I just wanted my money back which I think would have been impossible.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website.

Feb. 26th, 2020

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Verified Customer

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Chris

Quick response and great tech. He was efficient and very helpful

6 years ago

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Michael Booker

Due to my calls of distress and quickly my issues were resolved

6 years ago

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Namir

Regarding your response for answering the calls and doing the meantenance

6 years ago

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Diana

I called they sent a plumber and took care of my problem quickly.

6 years ago

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James Amy

I received fast and excellent service. Service provider was great.

6 years ago

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Brenda Kelsey Beal

Always quick to send a great repairman. Always ready to listen.

6 years ago

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H Shaver

They have always been helpful and I've alway had excellent help very quickly

6 years ago

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Bill Forshay

They were right on time and did more than was asked of them.

6 years ago

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Joan Baukman

Immediate response to my request and great service provider.

6 years ago

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Donna A Cox Nacogdoches, TX

Too fussy with businesses that they do not want to get involved with it for their customers.

6 years ago Edited January 10, 2024

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Verified Customer

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Susan hammons

I was able to get approval quickly and was able to use who I chose for repair.

6 years ago

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Verified Customer

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MikeG Phoenix, AZ

They got everything done real fast with A real professional attitude

6 years ago Edited January 10, 2024

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Verified Customer

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Aminaca

When I call they are right there. Everything is done in a timely manner.

6 years ago

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Scott

They were very prompt about getting somebody over here and fixing the problem.

6 years ago

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Bruce

The service people that they had come out to my house to do the repair did great.

6 years ago

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Donna

I've never been denied my coverage I've always been satisfied.

6 years ago

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Verified Customer

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Terrence

They're always efficient in what I need done. I needed to use the warranty for my kitchen sink and they came in and fixed the kitchen faucet to perfection. I'm very happy with the service.

6 years ago Edited January 10, 2024

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Verified Customer

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Kai

Quickly respond to service requests. Never had an issue with CHW

6 years ago

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Kermit King

Very easy to talk with when I called. The contractor was cool also.

6 years ago

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Linda

When I need the service you provide I have to wait two 3 day and most of the time I need it when it happens.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Feb. 11th, 2020

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Juan Gutierrez

It is very good. They do a good job every time. Good service very good.

6 years ago

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Jim Henkel

Very good company, very picky about whether there is an issue with my appliance.

6 years ago

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Susan

The guy that came out was so helpful and prompt. It was just great.

6 years ago

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Dave

Had a broken ice maker. Called for service. Fast and no problems

6 years ago

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Jay Wolf

I find the company very responsive and reasonable about repairs.

6 years ago Edited January 10, 2024

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Lissette Francis

Excellent service. Excellent choice of companies they work with

6 years ago

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Eric Benton Sr

Customer service lacking. Claims not completed as promised. Misunderstanding of requests. Too long completing claims.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jan. 27th, 2020

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Verified Customer

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John Mcguire

We had a very good experience with them. They addressed our problem in a timely fashion

6 years ago

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John

They provide outstanding service providers at a reasonable rate.

6 years ago

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Richard West

The few times I had a problem i had no problem have it repaired or replaced.

6 years ago

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Rath Rath

Knowledgeable and Helpful Staff. Timely response to fix problem.

6 years ago

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Marlene Stonicher

The service is fast. The technician is very good at his job and polite.

6 years ago Edited January 10, 2024

Choice Home Warranty Reviews