Choice Home Warranty: Read 49,359 User Reviews From Real Homeowners

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Debrarose Toscano Shohola, PA

Very easy to get support from the company and excellent repair men

4 years ago

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Ebony Jones Bear, DE

Anytime I have needed assistance I get it quickly and efficiently

4 years ago

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ALFREDO SARARO Naples, FL

WOULD HAVE BEEN A FIVE UNFORTUNATELY I HAVE BEEN WITH OUT A REFRIGERATOR FOR FIVE WEEKS.

4 years ago

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Miller,S. Surprise, AZ

some service has been a little slow but that has probably due to virus problems.

4 years ago

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Michael E Grable Broad Run, VA

Not perfect but very handy. It took time to get the work done but was done correctly.

4 years ago

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Dorothy Lorefice Marana, AZ

Great reliable company, fast efficient, better than other similar companies

4 years ago

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Antionette Britton Winston-Salem, NC

When I call about service the response is very good they come out quickly

4 years ago

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Roseann Farina Las Vegas, NV

Response to claims for service handled quickly and resolved with minimal issues.

4 years ago

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Richard Contratto Bryant, AR

Worked very hard to get the oven back in service. Tech was courteous and professional.

4 years ago

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Sandra Huemoeller Blairs, VA

Timely response to my repair need, with professional quality contractors

4 years ago

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Junghyun Lee Chantilly, VA

Fast react and correct service. Also they are providing competitive pricing

4 years ago

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Chartell Nelson Cordova, TN

They are easy to work with and scheduling services is really fast.

4 years ago

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Tracy Rodenberg Lansing, IL

1 claim has been filed and it was dealt with quickly and efficiently.

4 years ago

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Elizabeth Sonnier Sorrento, LA

Have used my warranty twice both times were easy and repair done quickly

4 years ago

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EDUARDO FREITES Commack, NY

My wife had a terrible experience with the last service and I've tried to contact you several times to complain and I haven't been able to get a hold of anyone.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Dec. 21st, 2021

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Ruth Smith Jackson, MS

Well, the technicians and or repair team has always worked out for me.

4 years ago

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Thomas Jackson Largo, FL

My one and only transaction with them was positive. They did what was promised in good time.

4 years ago

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Varoujan Haruthunian

Very fast, reliable and efficient. I am very satisfied with their service.

4 years ago Edited February 6, 2026

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Loi Duong Richmond, TX

I notified CHW when my house has issues, and I get replied right away.

4 years ago

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Bob Rosenberg Tucson, AZ

No problem on the claim we had choice of contractor excellent

4 years ago

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Kristie L Watson Dallas, TX

Fast service and good customer service friendly technicians

4 years ago

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Ceronnie Robinson

No complaints. Great personel. Friendly, professional and knowledgeable.

4 years ago Edited June 7, 2024

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Jeana Baker Indianapolis, IN

Because I have never had a problem with getting a claim filed.

4 years ago

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Dolores Aguirre Dallas, TX

They are good helping the client a prompt to result the issues

4 years ago

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peter a valencic Simpsonville, SC

easy to file claim, responsive providers, problems addressed and repaired

4 years ago

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BERNARD ADDAI Antioch, TN

Their response to my claim was very prompt and without any fuss.

4 years ago

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Joan C Johnson Burlington, NC

Prompt to address heat pump issue, technician very knowledgeable.

4 years ago

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Rosny Tchomba Frederick, MD

The company solve my request fastly and the technicien makes a hood job

4 years ago

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Phyllis Burr New Market, TN

So far they have gotten someone out in a timely manner and fixed my problems

4 years ago

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Vey Barnhart, MO

You guys get on things right away. It was great. You are the best choice.

4 years ago

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Diane Fairburn, GA

I called and within the day someone came to my house. The guy who showed up was fine.

4 years ago

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John Plano, TX

They are very responsive and they got the problem solved quickly.

4 years ago

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Mathai Lewisville, TX

Just excellent. They're prompt, fast and they do work directly.

4 years ago

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Richard Naples, FL

Price is good. They respond right away. They never chose the same company.

4 years ago

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Maria Memphis, TN

The response time from Choice was fast by the service to fix the stuff was not good as they did not fix the problem.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 16th, 2021

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Anonymous Blue Springs, MO

They are a good service. I have been satisfied with them. They are prompt. It works.

4 years ago

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Elton Charlotte, NC

Excellent response quality service. Contractors have been great

4 years ago Edited January 10, 2024

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Tashon Mcpherson Virginia Beach, VA

You were very quick with getting back to me about my appliance.

4 years ago

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Judith K Abrell Spring Hill, FL

We have always had a good and timely turn around with choice warranty!

4 years ago Edited January 10, 2024

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Roxanne Anderson Flag Pond, TN

Repairmen arrived on time, good communication with the men & with Choice.

4 years ago

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Tom Daigle Mount Pleasant, TX

professional handling of my needs, here is a few more words to satisfy the reviewers.

4 years ago

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Tim Boone

It was recommended by a friend and I looked into it and they had strong recommendations from customers and price was right so it seemed like it was a good quality insurance company for ] this sort of thing. There were two times when I had small appliance problems with the dishwasher and refrigerator and they responded quickly and got it fixed. The technician was perfect and everything was fine. But when my air conditioner went out. they were claiming that they don't cover it even though it is right there in the contract that they do. I filed a request for an appeal and they said the person would be in touch with you in twenty four hours well it's been now like seventy two hours and I haven't heard anything from them at all. The customer service has not been good.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 3rd, 2022

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Tommy Hebert Youngsville, LA

Home Choice works very fast to find a service provider. Easy to work with.

4 years ago

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Barbara H. Murray Greenville, NC

The company has sent reputable people out to assist in problems that I had

4 years ago

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Gordon Dominick Cocke Indianapolis, IN

The technician showed up gor approval on site and dryer was repaired

4 years ago

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Ri

They have always gotten back to me in a timely fashion

4 years ago Edited January 10, 2024

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Su Rey Woodbridge, VA

So far all my claims have been addressed and resolved in time

4 years ago

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Barbara Burns Dallas, TX

The service calls are high, especially for senior citizens that are on fixed income. Our service calls fees should not be this high.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 15th, 2021

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Verified Customer

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Denise Gonzalez

Great service and prompt response. Technicians are knowledgeable and get the job done

4 years ago Edited January 10, 2024

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Judy Dew Clearwater, FL

I sent the company to my home to fix something and he tried to scam me I asking for $3,000 and my repair job was not what he said was wrong and only cost me $500

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 15th, 2021

Choice Home Warranty Reviews