Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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JAMES LONGO Englishtown, NJ

Good Service only issue is you wait 5 to 7 days for the service

3 years ago

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NACHARAJU M RAO Plainsboro, NJ

Responded very fast and arranged contractor ASAP

3 years ago

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Sharion Yancy Bradenton, FL

Such a good repairman the best on u guys staff

3 years ago

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Rose L Tyler Carrollton, GA

all ways on time for me and the things to be done

3 years ago

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alan Woodstock, GA

I used them one time and they did what I needed done very fast.

3 years ago

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Billye Hiki Midlothian, TX

Their responsiveness and professionalism

3 years ago

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William Madore Rosenberg, TX

When I called i for warranty service they said it was a maintenance issue but charged me $65 anyways and did nothing.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Sep. 14th, 2021

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Verified Customer

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Goodwyn Long Jr Jonesboro, GA

They deliver as promised customer service and skilled technicians

3 years ago

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Carol Swindell North Little Rock, AR

Repair of my refrigerator was promptly and skillfully done.

3 years ago

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costa Stafford, TX

Not too fond of the contractors they send out to fix things around the house.

3 years ago

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Ella MaGee Penns Grove, NJ

their first answer is ALWAYS NO. Bought because older house, explained that to salesman. When stove went, they said it was too old

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Sep. 14th, 2021

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Verified Customer

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Seyed Aftekhar Suwanee, GA

CHW always provided the fest service available ASAP ble

3 years ago

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David M Bohannon Spring, TX

They faster than others getting equipment fixed

3 years ago

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Wan I Wan Bethesda, MD

Because they are prompt in response to my service call

3 years ago

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Kelly Hampton Columbus, OH

Excellent customer service and care — the best!

3 years ago

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Gerardo Ortiz San Antonio, TX

They can do better by putting live person instead a computer

3 years ago

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Sale da Johnson Macon, GA

They come to fix it if they can't they replaced it

3 years ago

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Steven Pillion Red Oak, TX

Did a good job. Plumber was prompt and professional.

3 years ago

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Beverly Rouchon Milton, FL

Hard to talk to a person. No return phone calls for a previous claim which still not resolved

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Sep. 14th, 2021

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Verified Customer

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Catherine Aubin Tampa, FL

I was able to book an appointment the next day.

3 years ago

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George Alvord Collierville, TN

Very professional with excellent customer service

3 years ago

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Joe Stabile

Professional proficient and courteous! Very easy to track claims as well!

3 years ago Edited January 10, 2024

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Mahesh Venkatachalam Glen Allen, VA

Easy to create a claims and good support

3 years ago

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R.J.B. Stockbridge, GA

Because the company stand behind it's info. Thank you!

3 years ago

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Madhav Columbus, OH

They have most accurate and effective services

3 years ago

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Mary Dayton, OH

Good response. Got it done the first visit

3 years ago

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Kennedy Mansfield, TX

They resolved our issues efficiently and throughly

3 years ago

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Carolyn Kennard Houston, TX

The tech was friendly and took care of business.

3 years ago

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Emiliano Morales Port Saint Lucie, FL

They been pretty good. And good work. I recommend them.

3 years ago

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kareem Lilburn, GA

good service and quick response time locating contractors to do the work

3 years ago

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Amanda Rushing Douglasville, GA

The contract that they with local business; have gotting better.

3 years ago

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Cheryl Gaskins Hewitt, TX

Very efficient. Fixed my problem in 5 seconds.

3 years ago

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Gloria Suarez Deer Park, TX

I've had a good experience and fast service.

3 years ago

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mary Spurlock Centerton, AR

Called for service and someone was out the next day.

3 years ago

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GP Albuquerque, NM

responsiveness, helpful customer service and affordable

3 years ago

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Tess De Jesus Las Vegas, NV

Did not get a call from the local company where they sent the request for my air condition

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Sep. 2nd, 2021

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Verified Customer

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Sanjay Chandler, AZ

Very timely service and provide high quality service too

3 years ago

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Alice Guthrie Fort Walton Beach, FL

Fast service quality workmanship easy claim process

3 years ago

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Barbara Rights Clermont, FL

Quick and reliable in responses and actions.

3 years ago

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Lee Durbin Jacksonville, FL

Great service; friendly customer service

3 years ago

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Cecelia Gervais Waco, TX

The technician was timely, knowledgeable, efficient as well as very personable

3 years ago

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Jennifer Las Vegas, NV

Prompt service. Great service fast service

3 years ago

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Jessica M Rangel Phoenix, AZ

They always do a good job and they're always on time

3 years ago

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Neil Rubenstein Round Rock, TX

Not giving me good options to get a vendor out to solve my ac issue in a timely manner

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In recent review of your claim, our records show that you went with our reimbursement option, and your claim was fully covered.

Sep. 2nd, 2021

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Verified Customer

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Lisa Argyle, TX

Ease of use , professional company that came to the house

3 years ago

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Ocampo Neil Dayton, OH

Great service from the technician and entire process

3 years ago

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Dave Richards West Palm Beach, FL

Quick response to our needs when our ac went out.

3 years ago

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Roger Longwell Goldsboro, NC

Actually got the right people that works on the equipment.

3 years ago

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Tirdad Hoghooghi Easton, PA

Service person had a great attitude and very helpful

3 years ago

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Rodney Standifer Tupelo, MS

The service was prompt and professionally done

3 years ago

Choice Home Warranty Reviews