Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Jim Conroe, TX

I received great service this time and am pleased with the company

6 years ago Edited January 10, 2024

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Zena

They were efficient. I do not want to write out forty words or more

6 years ago

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Bill

Had a problem, they solved it quickly, good internet communication

6 years ago

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Ileana

Great customer serves fare prices fast service keeps your word

6 years ago

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Laine Valle

Awesome they get back right away- find solutions super quickly

6 years ago

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Mary Georgetown, TX

The young man that came with the company for my dryer was very knowledgeable.

6 years ago

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Garnet Jackson, TN

Twice we've had trouble with the garage doors and they were very quick to send a repair man.

6 years ago

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Aaron

The last time, with my AC, they were able to fix it and service seems fast.

6 years ago

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Neil

Customer service is prompt, courteous, and reliable. They are always on time.

6 years ago

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K Southlake, TX

They are very responsive and quick with service. Most of the time the warranty fails. They don't cover a lot and everything is excluded.

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback

Apr. 17th, 2020

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Bibiana Jacksonville, FL

They're very prompt to send somebody. Everybody is very nice.

6 years ago

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Gloria

When I called they were accurate. They put somebody on the case right away.

6 years ago

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Wendolyin Villa Rica, GA

Quality is average. One of my properties needed repair and there's a part of it that was not covered on the warranty.

6 years ago

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John Powell

The best co. I have ever had.easy to deal with people are very polite.

6 years ago

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Howard Seldes

Have handled any problems quickly with great service people.

6 years ago

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Carrie

They always answer the phone. And helpful and nice to talk to.

6 years ago

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Judy

Quick response to calls and so far happy with repair people.

6 years ago

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Tonya Evans

Reliable, every time I call they come to the rescue and fix my appliances.

6 years ago

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Cora Loveless

Best company for home repairs that I have seen and heard people talk about.

6 years ago

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patricia

Always right on he ball. Repair people they send out are top notch.

6 years ago

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Maria lougheed

Always responds promptly, and service providers do a good job

6 years ago

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Ana

excellent customer service excellent service job was done right the first time

6 years ago

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Janis Lee Detroit, MI

They are a good company and they do meet my needs but there is always room for improvement.

6 years ago

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Stephen

They have been helpful thus far, but I have not had much experience with them, thus far.

6 years ago

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Elenna Brinsfield

Not always able to get a service person right away. But good service when they get here.

6 years ago Edited January 10, 2024

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Cheryl Williams

They're quick to respond and quick to help with the problem.

6 years ago

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Brenda Owens

Contractor for washer and dryer goes above and beyond! Great customer service.

6 years ago

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Debbie Vogelsang

The service was quick with no hassle for me or the repair company

6 years ago

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Irina Chrisco

It was quick. Master came on time to fix our refrigerator and replace parts.

6 years ago

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P Purvis

Worked really fast in setting up an appointment with a heat and air company

6 years ago

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Jane Frederick, MD

The technician was knowledgeable, professional, and pleasant

6 years ago Edited January 10, 2024

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David Wheaton

Because I have a Warranty on my airconditioner and I've been waiting 2 weeks for a part.. I could have drove down to Tampa and been back in a couple of hours with the part.

6 years ago Edited January 10, 2024

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Edith

I needed to use it to get a pipe fixed and they would not honor it. The customer service was not bad and giving.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website

Mar. 17th, 2020

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Verified Customer

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Carolyn

It has always worked for me. It completes things in a timely manner.

6 years ago

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Brenda

When I had a problem the repairman called me and asked me the brand and all that good stuff and I told him and he showed up with the new part and it was the exact match, so he installed it and It was really good service. I've had very good service.

6 years ago Edited January 10, 2024

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Jane

Cost effective and prompt and thorough; it's a good service.

6 years ago

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David

Choice Home Warranty had always taken care of me and my home!!

6 years ago Edited July 10, 2024

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Shirley

It's a good home warranty company. I've been enjoying them so far.

6 years ago

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Michael

Haven't had any problems with them because they are prompt and hassle free.

6 years ago

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Connie Colorado Springs, CO

They got somebody out here really quick but did not answer all my questions.

6 years ago

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Jose

The sink was leaking and they fixed my sink but they don't do everything at once.

6 years ago

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Dianna Matthews

Prompt services, great & qualified technician, & quick response

6 years ago

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Oscar Echeverri

They're very good when i call, and technicians they are on time

6 years ago

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Cathy Frankum

Seem to do their best for the customer. They are prompt and seem honest

6 years ago

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LAWRENCE AKOJE

FAST RESPONSE, ADHERENCE TO POLICY AND SELECTION OF TECHNICIANS

6 years ago

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Dorothy L Williams

When I called for services, they were there and took care of the problem.

6 years ago

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Delores

I just started with them. Have only used their services once. Recommended a good company to us then.

6 years ago

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Coleen H.

Have only had to use them once, so I am rating it on this only.

6 years ago

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Robert

Very professional in response time and repair. Highly recommend.

6 years ago

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Ebony

Because though the warranty helps, I still had to pay an additional $400 for a machine equivalent to what I had

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 9th, 2020

Choice Home Warranty Reviews