Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Marilyn

Great service, technician arrived on time, cleaned area after job was completed

6 years ago

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April D.

They’re easy to work with. They provide you with the right info

6 years ago

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Mickie

When there is something expensive that needs repaired or replaced they find an excuse to keep from fixing or replacing it even thought their technician agrees with you

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

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Verified Customer

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Linda

New to this company, but have no complaints they were very prompt.

6 years ago

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Verified Customer

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christa evans

fixed and repaired plumbing issue, fixed most of electrice problems

6 years ago Edited January 10, 2024

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Verified Customer

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John K

Quick response and positive results in a sad short time frame

6 years ago

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Sandra

They do not honor their warranty, and do not live up to their advertisements. As long as the price of your product is not too expensive, they will fix it.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

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Verified Customer

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Charles M.Smith

good company to be with they have always taken good care of me thanks.

6 years ago

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Verified Customer

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Maryrose

Filing a claim online is very user friendly and service is quick.

6 years ago

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Verified Customer

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Damien Agosto

I have had 2 plumbing issues that were fixed and no hassle given from choice.

6 years ago Edited January 10, 2024

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Verified Customer

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ken polzel

They took care of the service requested in a reasonable amount of time

6 years ago

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Verified Customer

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Lisa

Right there when needed. Called explained my problem and they fixed right away.

6 years ago

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Verified Customer

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Anonymous

They've done a good job for me, no complaints. The young man did a good job.

6 years ago

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Verified Customer

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Aaron

Very good service. When I called they took care of the problem.

6 years ago

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Verified Customer

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Stanley

I've never had any problem with them and they acted promptly.

6 years ago

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Verified Customer

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Tony

We had a septic issue and it took three weeks to get somebody to come out. I've not had a really good experience.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 20th, 2020

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Verified Customer

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Ann W

Usually they're very helpful. A couple of the providers they sent out didn't show up.

6 years ago

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Verified Customer

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Vic

The gentleman who came was professional. It's great and very simple.

6 years ago

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Verified Customer

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Anonymous

Last time I used it was to repair a pump. They were very responsive.

6 years ago

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Verified Customer

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Suresh Herndon, VA

Good service and quick turnaround time.Nothing more I can say.

6 years ago

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Verified Customer

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Veronica Baytown, TX

Satisfied with their service and how fast they worked to get it done

6 years ago

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Cameron Alpharetta, GA

They have excellent customer service and a very good response time.

6 years ago

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Verified Customer

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Karen

Technician was a Young man and very professional and fixed the problem

6 years ago Edited May 6, 2024

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Verified Customer

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Lynna Lawrence Dallas, TX

Our first claim was very unsatisfactory and entailed having to call in an outside electrician to diagnose problem.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

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Verified Customer

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Michael C Ayers Gloucester, VA

It took a couple weeks to resolve my problem but when it was resolved it was done very well

6 years ago

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Verified Customer

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Lillian

Attentive. They send valuable people right away in my opinion.

6 years ago

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Verified Customer

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Patricia

If I call and show them that I need someone, I'm happy with the person they send out.

6 years ago

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Verified Customer

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Edward

This home warranty is a good price. I'm satisfied with the what they've done.

6 years ago

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Verified Customer

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Ashvin

Technician got here within a few hours last time and others come within the same day.

6 years ago Edited January 10, 2024

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Verified Customer

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Maggie Meltzer

Quick response time and knowledge of how to repair the problem

6 years ago

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Verified Customer

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Marlene Barner Bowie, MD

They are friendly, courteous, efficient, reliable and dependable.

6 years ago

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Darlene Payne Upper Marlboro, MD

They were prompt in fixing my issue and were very friendly and clean

6 years ago

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Karen Bloomington, IN

Asked detailed questions and you will get a response within 24hours

6 years ago

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Verified Customer

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Paulette Allickson Saint Paul, MN

They've always been quick to respond and very helpful getting my issues fixed.

6 years ago

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Verified Customer

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Ilona Glaz Aurora, IL

very quick proffesional response - would recommend to everyone

6 years ago

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Verified Customer

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Harjit Plano, TX

quick for customer service when called listen to the problem I had as ap

6 years ago

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Verified Customer

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Kiesha Missouri City, TX

My ridge was fixed amid Covid-19 with us both taking precautions

6 years ago

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Verified Customer

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Leslie

They were prompt to get in touch with me and come out and fix, repair.

6 years ago

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gary Leeman

they always respond promptly and answer any questions i have

6 years ago

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Verified Customer

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Richard Garner

Their response time, their selection of those that provide the service.

6 years ago

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Verified Customer

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Matthew DeLuca

Quick response, excellent customer service and excellent repair

6 years ago

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Verified Customer

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Pat

They have been very prompt in getting the repairperson to you

6 years ago

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Verified Customer

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SC

Approved all my claims. Processed quickly. Good contractors. Easy process

6 years ago

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Verified Customer

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Srinivas

Prompt attention to the problem and arranged for technician visit

6 years ago

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Verified Customer

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Kim Phillips

Fast and courteous service. Contacts you every step of the way.

6 years ago

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Verified Customer

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Lisa Jackson

Never had an issue about a claim and their great services for the money

6 years ago

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Verified Customer

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Robert Pfuetze

Some claims have been handled well, others have had long response times and claims they did not pay for.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with some of the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Apr. 21st, 2020

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Verified Customer

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Rosemary

They were very polite and skillful at their job! Excellent.

6 years ago

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Verified Customer

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Lucy

Every time I call they help me. They send a person to take care the problem

6 years ago

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Verified Customer

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Salvatore pianettini

Got a service company to fix our problem within the very next day I call.

6 years ago Edited January 10, 2024

Choice Home Warranty Reviews