Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

John tracy Las Vegas, NV

Service and timelyness for the first time used

3 years ago

check_circle

Verified Customer

star star star star star

Crystal Kornegay Upper Marlboro, MD

The Excellent customer service provided at my home

3 years ago

check_circle

Verified Customer

star star star star star

Cora Moren Advance, NC

They have followed through on all our issues quickly

3 years ago

check_circle

Verified Customer

star star star star star

Everett Barber West Palm Beach, FL

Timely, curteous, technically competent tech!

3 years ago

check_circle

Verified Customer

star star star star star

rocco sblendorio Patterson, NY

Service response was quick and the reimbursement timely

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Uche Aginam Bowie, MD

They try to wiggle their way out of coverage when anything breaks. They also take too long to come out.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Sep. 28th, 2021

check_circle

Verified Customer

star star star star star

Steve Edwards Pataskala, OH

Only have used them once, but it went smoothly.

3 years ago

check_circle

Verified Customer

star star star star star

Jaime Cervantes Conroe, TX

They answer is quick and helpful when we need help

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jennifer Pandiscio Duluth, GA

Cannot get a call back from the escalations manager. Have left messages on voicemail and through the portal. Thoroughly disgusted at this point

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Oct. 1st, 2021

check_circle

Verified Customer

star star star star star

Jamie Jakub

Fast and easy. Came and gave us a fair and common sense fix

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Hari Princeton, NJ

Great service with little or more time to fix the things

3 years ago

check_circle

Verified Customer

star star star star star

Susan Masegian Reno, NV

Everything has been in a professional manner

3 years ago

check_circle

Verified Customer

star star star star star

Shrinivasan Mani Frisco, TX

Very responsive, price competitive. gives peace of mind.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Beatrice Toledo, OH

They take care of their customers like. family

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Cindy Jones Des Moines, IA

Customer service very inconsistent. Different answer depending on who you talk to.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Sep. 28th, 2021

check_circle

Verified Customer

star star star star star

Jim McHood Prescott, AZ

Quick and provided good people to do the job

3 years ago

check_circle

Verified Customer

star star star star star

William B Wolfe Louisville, KY

Quick service, easy to file claims, good prices.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Alan D McKinney Locustgrove, VA

I think the contractors used should be more mainstream and known.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Karen Jackson Huntsville, AL

Because the work done in the refrigerator is not good. They put rubber around the door, but it keeps coming off.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Sep. 28th, 2021

check_circle

Verified Customer

star star star star star

Dianna M. Yates Broken Arrow, OK

They did an efficient and complete repair.

3 years ago

check_circle

Verified Customer

star star star star star

Barry Zweiban Okatie, SC

They respond quickly and complete the job

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Roni Woodstock, IL

Given a four hour window and vendor calls after four hours to say they are coming.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Sep. 27th, 2021

check_circle

Verified Customer

star star star star star

Dick Dowd Locustgrove, VA

Service and your commitment was "choice"

3 years ago

check_circle

Verified Customer

star star star star star

Robert Rager Downers Grove, IL

I had a stove top fixed. It was fast and a great job

3 years ago

check_circle

Verified Customer

star star star star star_border

Lionel Gonzales La Porte, TX

When I called about my AC They were very quick to get somebody out there

3 years ago

check_circle

Verified Customer

star star star star star

Rebekah Surfside, FL

Prompt service and reputable technicians.

3 years ago

check_circle

Verified Customer

star star star star star

Hans Korsten Hollywood, FL

Very fast response, excellent service technician.

3 years ago

check_circle

Verified Customer

star star star star star

Katie Jones Forrest City, AR

Followed he terms of the contract. Very friendly

3 years ago

check_circle

Verified Customer

star star star star star

Roxanne Powell, OH

My one service request was completed successfully

3 years ago

check_circle

Verified Customer

star star star star star

Eugene Rogers La Porte, TX

They got on the job and did it right no problems!

3 years ago

check_circle

Verified Customer

star star star star star

Bob Horton Goose Creek, SC

0n time knowledgeable and nice to work with.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Carol Trieger Fort Worth, TX

I needed a new AC and they only paid for the cost of replacement compressor meaning we had to pay 7800 for a new unit.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Sep. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

Anthony Jackson Cleveland, OH

He came and took care of business which is usually the case

3 years ago

check_circle

Verified Customer

star star star star star

Jack Huber Sun Prairie, WI

Easy to make a claim. Claim resolved quickly

3 years ago

check_circle

Verified Customer

star star star star star

John Hess West End, NC

They are prompt, professional and knowledgable..

3 years ago

check_circle

Verified Customer

star star star star star

Michael Watson Hebron, OH

Always there to help, professional, polite and concerned

3 years ago

check_circle

Verified Customer

star star star star star

Mario Medina Las Vegas, NV

Very Fast response and great customer service

3 years ago

check_circle

Verified Customer

star star star star star_border

John Werner Reno, NV

You been very fair so far.service has been satisfied and in a timely fashion.

3 years ago

check_circle

Verified Customer

star star star star star_border

Wanda Fleur Saint Paul, MN

Not much communication but they got the job done in a timely manner

3 years ago

check_circle

Verified Customer

star star star star star

Aileen Snider League City, TX

Scheduling was very quick. Service person was very good.

3 years ago

check_circle

Verified Customer

star star star star star

Donna Maguire Sierra Vista, AZ

They follow thru and fix any providers issues that arise.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Janice Jackson Tuscaloosa, AL

Had experience with air conditioner someone came out explained I needed this and that done never received any feedback

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Sep. 22nd, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Gloria Benzmiller Texarkana, TX

They have yet to finish 3 claims I have called about. They always have some lame excuse as to why they never can get them taken care of.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Sep. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

mary Hickman Surprise, AZ

They were prompt to fix the air conditioning unit which went out suddenly.

3 years ago

check_circle

Verified Customer

star star star star star

Joe Plymouth Meeting, PA

responsive with quality technicians and very timely

3 years ago

check_circle

Verified Customer

star star star star star

Sandra Pollan Tomball, TX

Prompt friendly service and knowledgeable contractors

3 years ago

check_circle

Verified Customer

star star star star star

Bruce Berg Tucson, AZ

Every time I contact them they're fast on coming out

3 years ago

check_circle

Verified Customer

star star star star star

Jeff riverd Port Saint Lucie, FL

Quick turnaround after call to get problem fixed

3 years ago

check_circle

Verified Customer

star star star star star

Antony Felder High Point, NC

Customer service and they're always providing quality work.

3 years ago

check_circle

Verified Customer

star star star star star

Olivia White North Charleston, SC

Great customer service and follow up on claims.

3 years ago

Choice Home Warranty Reviews