Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Olivia White North Charleston, SC

Great customer service and follow up on claims.

3 years ago

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Hyosook Lim Las Vegas, NV

The technitian was very fast and accurate.

3 years ago

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Verified Customer

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Ron Ast Hutchinson, KS

Such a simple process and so professional. Glad I got it

3 years ago

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Carly aiello Oklahoma City, OK

Prompt, easy to work with and fixed the problem.

3 years ago

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Derreck Stout Pittsburgh, PA

Easy to use and extremely helpful. Quick and easy.

3 years ago

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Verified Customer

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Dorothy M Seck

I had a great experience with their service. They answered my call quickly and sent a technician at the right time. The service was professional and caring. I also had an issue with my swimming pool water pump, and they installed a new one promptly. The technician was very professional, and I was pleased with the overall service.

3 years ago Edited January 10, 2024

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Verified Customer

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LAURA I LUSIAK Cary, NC

They had a technician out to my house very quickly

3 years ago

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Edward Brabham jr Litchfield Park, AZ

Service Tech was awesome/ very professional

3 years ago

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Ly Olive Branch, MS

Really kind and responsible , respond quickly

3 years ago

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HANNA BENTLEY Frisco, TX

Good technicians who help solve the problems

3 years ago

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Verified Customer

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Jerry Royse City, TX

Excellent Service. Very prompt in getting someone out.

3 years ago

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JEROME MEADOWS Fayetteville, GA

Basically hung up on me and didn’t care what I said about my claim and sent a company to my house that has all bad reviews

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Sep. 15th, 2021

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Verified Customer

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Kimberly Romero Lawrenceville, GA

Fast response time, great customer service.

3 years ago

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Kimberly N. Gilbert Upper Marlboro, MD

Very professional and trustworthy company.

3 years ago

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Lane L Young Tucson, AZ

Response time and contractors skill variable. Best with Sears Service

3 years ago

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Marcia Hill Jackson, TN

They're on time. They fixed the problem and was approved on a timely basic

3 years ago

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Muthukumar Natesan Matthews, NC

Prompt response and followup communication.

3 years ago

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Verified Customer

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Debbie Reynolds Calabash, NC

Quick service. Knowledgeable technician

3 years ago

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Thomas Dougless Eloy, AZ

The repair was executed very efficiently

3 years ago

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James Edmonds Odessa, TX

Very impressed how fast we receive service.

3 years ago

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Loretta Pinkston Ladson, SC

Quick diagnosis , very professional and trustworthy

3 years ago

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Verified Customer

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Fay Green

I was serviced within three days of my call for assistance.

3 years ago Edited January 10, 2024

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Verified Customer

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Carl Harris

The ease of getter something done and the quick response.

3 years ago Edited January 10, 2024

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Verified Customer

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Jamaal deante Taylor Hampton, GA

The promptness of taking care of my claim.

3 years ago

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Verified Customer

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Jim Rush

Good service with professional staff! The repair was great!

3 years ago Edited January 10, 2024

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Verified Customer

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Gary Trageser Sparta, NJ

Very helpful in finding a repairman, great service reps

3 years ago

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Verified Customer

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Eugene Harvey Durham, NC

They sent the most knowledgeable repair company in the area

3 years ago

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Verified Customer

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Rose l.barnes Toledo, OH

Have not had the work done yet no one wants to deal with home warranties at this time 😒

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Sep. 15th, 2021

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Verified Customer

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Gabriel Rodriguez Crane, TX

They came through with repairing my refrigerator

3 years ago

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Verified Customer

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William Carbonneau, III Deerfield, NH

No feedback on progress of parts needed for my washer. In addition, no feedback on the appointment that had been scheduled for September 1.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Sep. 15th, 2021

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Verified Customer

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Melissa Williams Ponchatoula, LA

Very professional and fast getting some one out to my house

3 years ago

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Daisy Moore Jeannette, PA

On time taken safety precautions did the work and was kind

3 years ago

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Angela Davis Atlanta, GA

They are fast, qualified, professional and do as they say.

3 years ago

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Paul Brote Spring Hill, FL

Ease of opening a claim and the speed in which is handled

3 years ago

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Vicki Rocco Plainfield, IL

Great response and great technicians. Very respectful.

3 years ago

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Sebastian Bwire Reno, NV

Refused to refund money I used to replace contracted AC units after they failed to send their own contractor for 4 weeks. Dishonest

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Sep. 15th, 2021

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Verified Customer

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Claire Las Vegas, NV

Choice always sends reliable and professional businesses

3 years ago

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Sergio r Valenzuela Pendergrass, GA

Don’t talk to a live agent anymore and can’t address when having issues with the tech sent

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Sep. 15th, 2021

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Verified Customer

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Victor Vanderslice Forest Lake, MN

Over two weeks to have service on my refrigerator.and I still have the same problem again an another 23 days.

3 years ago

Reply from Choice Home Warranty

Thank you for your feedback. We are sorry to hear you are still having issue with your system. Please be advised we have re-sent the work order at a $0.00 service call fee. You may contact the technician directly to schedule the best available appointment. Thank you for being a valued customer of Choice Home Warranty.

Sep. 15th, 2021

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Verified Customer

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David Liner Jackson, TN

They respond quickly and handle repairs efficiently

3 years ago

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Vonda Funai Honolulu, HI

Timely response; vendor was very professional and helpful.

3 years ago

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Nancy M Friesen Arlington, TX

Good providers. Wish they were a little quicker to come out.

3 years ago

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Verified Customer

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Kaffie Malveaux Beaumont, TX

The service was very good, the who came out was polite

3 years ago

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Verified Customer

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Ralph Dixon Carlisle, AR

Reno was an excellent rep. Certainly was excellent.

3 years ago Edited January 10, 2024

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Verified Customer

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Suzanne TAYLOR Plano, TX

Great service. Showed up on time and fixed my problem.

3 years ago

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Verified Customer

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Sue Bumgardner Streamwood, IL

Hate doing it online sometimes talking to a person works better

3 years ago

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Verified Customer

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Windie Trombetta Shreveport, LA

They are quick to come and service your problem!

3 years ago

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Verified Customer

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CAMIELA E. GLOVER Horn Lake, MS

Yes great service lol lol lol good good day cant complain

3 years ago

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Verified Customer

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Debi Hughes Midland, TX

for the most part they are punctional and send reliable service people.

3 years ago

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Verified Customer

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Judith Ruekberg El Cajon, CA

I have not had the warranty for very long but it seems that they do a good job.

3 years ago

Choice Home Warranty Reviews