Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Vickie Adams Ashburn, Virginia

response to claim filing was very fast and repairman sent was knowledgeable

5 months ago

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Karen McKeeman Manhattan, Kansas

Technician arrived when suppose to and diagnosed the problem

5 months ago

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Charles Oliver Alpharetta, Georgia

Nothing wrong with Technician other than only available between the hours of 3-8PM.

5 months ago

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Lagonda Dukes Jonesboro, Georgia

The technician did great work and customer service was excellent 👏🏾

5 months ago

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Bea Galindo Galindo Dallas, Texas

Answered my claim promptly. Sent a very friendly technician.

5 months ago

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Broderick D. Slidell, Louisiana

Filed two claims and one was denied because the technician misdiagnosed it and when I spoke to a manager she made the experience even worse

5 months ago

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Wanda Gaines Annapolis Junction, Maryland

Very happy with the job that was done. On time and quick in and out.

5 months ago

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Lisa April Round Rock, Texas

The system is very easy to use and I was connected with a certified appliance repair quickly.

5 months ago

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ruth parker Ashburn, Virginia

Austin was excellent, cordial, knowledgeable and gave me a great deal!

5 months ago

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John K Hempstead, New York

not really as advertised you say 100% replacement of the appliance if not repairable

5 months ago

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Philip Sawyer Conyers, Georgia

I like Choice Home Warranty. I CANNOT stand talking to an AI. PUT REAL PEOPLE ON THE PHONES!!!!

5 months ago

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Barbara Carpenter Washington, District of Columbia

Most things I need done are not covered. Always a hard time getting refunds when I am asked to obtain a technician.

5 months ago

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Nancy Hoffstein Mountain Home, Arkansas

On time, great communication, very knowledgeable, nice to work with

5 months ago

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Sherri Spayer Chicago, Illinois

Knowing that when something breaks down i won't be broke after the repair

5 months ago

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paul macdonald Wixom, Michigan

i've used CHW a few times, and they are responsive and get the job done.

5 months ago

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Pam Lockhart Louisville, Kentucky

Promptness communication on time and ease of resolving issue

5 months ago

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Madhu Dayananthan Northville, Michigan

Turn around time from submitting a claim to getting it fixed it extremely good.

5 months ago

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Margaret Barry Bermuda Dunes, California

Prompt response time and quality of service provider was good.

5 months ago

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James Mifsud Whitehead Crossroads, Florida

They were able to get a technician to my home in a timely manner.

5 months ago

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BkkParichat Honolulu, Hawaii

Excellent call center staff!! Very helpful and knowledgable!

5 months ago

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Tracy Carloover, Virginia

Fixed my leaky washing machine. Excellent customer service and repair!!

5 months ago

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Daniel Phoenix, Arizona

The service is relatively easy to access and the process is well planned.

5 months ago

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Olin Pace Lincoln, California

Great the technician was great he did a thorough inspection of everything

5 months ago

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Jessie Auzenne-Harris Denver, Colorado

Great plumber and quick response when everything was finally set up. Thank you

5 months ago

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Rachel Thomson New Berlin, Wisconsin

Easy to file a claim and a very quick response. I'm very happy with my service.

5 months ago

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Maurice Jenkins Suitland, Maryland

The service sounds like it going to be helpful and maintaining keeping up appliances around the house.

5 months ago

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Gregg Thomas Hickory Hills, Illinois

Choice has never let me down when I needed them most. Best decision Iever made!

5 months ago

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Teresa Fowler Dallas, Texas

I just joined chw and I do believe that it's a great thing to do to protect my home

5 months ago

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Vickie Bakersfield, California

Many of the technicians are incompetent. My husband has had to tell them what to do and end up fixing it himself.

5 months ago

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darryl cohen Tucker, Georgia

excellent is what i can say as the company has been excellent

5 months ago

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Wanda Scott Macon, Georgia

The technician was punctual, professional and knowledgeable of his job.

5 months ago

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Sanjay Dharmadhikari Germantown, Maryland

Ease of submitting claim. Polcy covers most of the appliances

5 months ago

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Patty Phillips Lamont, California

We have had great service with all the companies that have came to our homes.

5 months ago

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Stephen Heston Bellevue, Washington

The gentlemen were polite and efficient and did a great job. Highly recommend!

5 months ago Edited May 20, 2026

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Verified Customer

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Alejandro

I had a quick response from contractor, repaired same day

9 months ago

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Verified Customer

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Judi

So far I have been pleased with this company

9 months ago

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Verified Customer

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Ann Marie Parsons

Fantastic Service for our Refrigerator Fix!

9 months ago

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Verified Customer

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GEORGE COSH

Value and scope of services. Easy claim filing.

9 months ago

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Verified Customer

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Wilda

Can't talk with a live person dissatisfied with response from AI voicemail. Job not complete

9 months ago

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Verified Customer

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Mohammad

Excellent service with quick service response .

9 months ago

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Verified Customer

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Michael

On time, Fast service job done fast with explanation

9 months ago

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Sharon Tyus

The service was professional. I was happy with the outcome

9 months ago

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Verified Customer

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Bosley's Rental Property

Great job keep up the good work thank you very much

9 months ago Edited February 11, 2026

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Verified Customer

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Larry

Choice is very easy and fast and they always please me.

9 months ago

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Verified Customer

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John

Excellent service. Technician was super and did great job

9 months ago

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Verified Customer

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Kevin Parker

Very courteous, helpful and professional

9 months ago

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Dawn

Service was great and done in a timely manner.

9 months ago

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Verified Customer

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Robert Cappello

Service man Was very pleasant and knowledgeable

9 months ago

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Verified Customer

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Yvette Mullett

Quick response and professional service.

9 months ago

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Verified Customer

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Nelson

There when you need them for your broken appliance.

9 months ago

Choice Home Warranty Reviews