Choice Home Warranty: Read 49,359 User Reviews From Real Homeowners

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Maria Penson Union, NJ

They were nit able to help me with my issue. The technician came and never came back and I had to follow up multiple times before I got to speak to a real person.

4 years ago

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Ariel Garrity Springfield, VA

Cannot get ahold of case manager. Won't fulfill contractual coverages that have been approved. Give us the run around so you do t have to pay for a tiny drywall fix

4 years ago

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hattie walker Killeen, TX

They were professional and kept me up to date. On when my part came in

4 years ago

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Luther Barrett, Jr. Deville, LA

Easy to initiate claims. Kept in loop of what is happening with claim.

4 years ago

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Denny Boll Greer, SC

Prompt response to claims and very good technicians assigned to the work.

4 years ago

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Annamarie Elkton, MD

Wonderful company stands by what they. Say and what they will do to help u

4 years ago

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The Larsons Surprise, AZ

Easy to file a claim; efficient resolutions to our problems; trusted.

4 years ago

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Adrienne Andino Dallas, GA

Had an issue with the AC they sent someone out and fixed it.

4 years ago

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Evans Columbus, GA

I used my home warranty and the company who replaced my AC was great

4 years ago

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Jim Kumpel Reno, NV

Quick to respond and set up service appointment for next day

4 years ago

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William Washburn Memphis, TN

So far all of the repairs I have needed have been completed in a timely manner.

4 years ago

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John Jolley Bradenton, FL

Only had to use it once but the response time and repair was great

4 years ago

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Ruth Duarte Laveen, AZ

They have been very prompt in getting me the service I need

4 years ago

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Kenneth Steele Florissant, MO

Great Customer Service. And honest in their service reliability. We

4 years ago

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Peggy Richmeyer Valley Park, MO

Customer service were Very nice and quick to remedy problems.

4 years ago

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Debbie Hutchins Belleview, FL

My fan was changed out for a new one motor on old fan was no good

4 years ago

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Beverly M Mathews Memphis, TN

They have promptly responded when needed and made the necessary repairs

4 years ago

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Cheryl Jones Bumpass, VA

Have never had a problem with any of the contractors they sent to my home.

4 years ago

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Sandra Scott Orlando, FL

No problems so far. The one claim was taken care of promptly

4 years ago

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Dawn

I have been waiting to get my icemaker repaired for a couple of weeks and as of today even after the repairman came out he wasn't able to repair my icemaker nor did he keep his follow up appointment

4 years ago Edited January 10, 2024

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Verified Customer

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Kanti Mistry Augusta, GA

Quick response, good service, promptness of service technician

4 years ago

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Mikell Thomas Clarksville, TN

Roger was really good, extremely knowledgeable and very respectful.

4 years ago Edited January 10, 2024

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John

Quick response to our claim with highly qualified venders

4 years ago Edited January 10, 2024

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Cathy Middleburg, FL

When you file a claim, they get someone sent out soon. Hassle free

4 years ago

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Kenny Chandler, AZ

Can file claims online and automatically schedule for appointments

4 years ago

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Elaine Smith Silver Springs, FL

always ready to help very quick to send someone to fix my air conditioner

4 years ago

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Donna Tuggle Fort Worth, TX

Our washer cost more to fix and they replaced it with a new one from Lowes!

4 years ago

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Janet LaSalandra Ocean Springs, MS

We have had good response from the companies CHW has contracted with.

4 years ago

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Mary Kos Niles, IL

The serviceman listened and took care of the problem after third visit

4 years ago

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Kalpakam Narayanan Fulshear, TX

Very prompt service understood the problem and a good job done in good time.

4 years ago

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Kenneth Jaffe Middletown, OH

I had an excellent experience with the company that fixed my refrigerator.

4 years ago

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Linda Rockwell Hickory, NC

Very helpful and concerned with our situation and taketion and takes care of h

4 years ago

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Martha McQuiller Irvington, NJ

They were very considerate about honoring their advertisement

4 years ago

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Micheal Gadalla Gibsonia, PA

Good technician with great experience and job were done in a very short time

4 years ago

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Colleen Clark Jacksonville, FL

My experience was great the problem with my a/c went well .

4 years ago

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Elizabeth Porter Seaford, VA

fast and reliable service. Very satisfied with all services

4 years ago

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Rhonda Dennard-Hardy Greenville, NC

Efficient and timely Communications during the service and after service.

4 years ago

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Betty Clark Land O Lakes, FL

They are quick to respond to a claim. I am submit on line or by phone.

4 years ago

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JOE DAMIANO Scottsdale, AZ

THEY RESPOND IMMEDIATELY, I CAN COUNT ON CHOICE HOME WARRANT

4 years ago

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Mitch Niceville, FL

Quick to respond for AC repair. Happy with several call so far.

4 years ago

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Michael Hogan Las Vegas, NV

Super fast response to fix A/C unit in 105 degree heat, life saver!

4 years ago

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Margaret Allen Columbus, OH

Great customer service, prices and ease of submitting a claim.

4 years ago

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Sherry Cheatham Muskogee, OK

Agent knew what he was doing. Fixed the toilet in no time. All works great!

4 years ago

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Bill Indianapolis, IN

My issue was handled promptly, without issue and without hassle.

4 years ago

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Dianne Joseph Jacksonville, FL

for the years that i have been I have no problem with their sevice

4 years ago

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Elisa Sharps Smithfield, VA

Very responsive. I live in a remote area but they usually can get me a technician with 48 hours

4 years ago

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Gary Andears DE Bary, FL

Had to wait longer than I thought I would to get a technician out to diagnose my problem

4 years ago

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Maie rice Bullhead City, AZ

Too long coming. Part arrived by mail but they are making me wait another 3 weeks to put it in

4 years ago

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Esther Killeen, TX

The answer quickly. But it too a few days yo come and fix. I have to say they fix it I'm happy

4 years ago

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Lannie Lara

I had a mixed experience with my warranty service. Initially, I was frustrated when my dryer broke, and I wasn't informed about the option for a check to buy a new one. However, when I used the warranty for my refrigerator, the repair process went well once they found a technician. The biggest issue was the long wait time to find qualified personnel and the lack of timely updates from customer service.

4 years ago Edited January 10, 2024

Choice Home Warranty Reviews