Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Verified Customer

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David

They were available when I needed them. They knew what to do to fix problem.

1 year ago

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Claire Omrod

1 year ago

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Keith Greenberg

There are WAY too many sales emails especially since I agreed to a multi year program.

1 year ago

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Gary

I have had this warranty company for over 14 years. Reaction to service calls are getting slower. Thinking about dropping service

1 year ago

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Verified Customer

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Maria Khabbaz

Excellent service. Issue was taken care of 1 Day after claim was made.

1 year ago

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Dan

Very good at responding. Always good advice about the repair.

1 year ago

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Sharry

When I call, Choice always try to get someone to me as soon as possible.

1 year ago Edited July 3, 2025

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Earl

Neutral in my opinion . Service is accurate. prompt and reasonable. I have no issues.

1 year ago

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Ruthie/Richard Parker

There when I need you. Not a long process and prompt service

1 year ago

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Shervon Thompson

Qualified technicians and all issues were resolved in a timely manner.

1 year ago

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Linda Morgan

After the 2nd and 3rd try our fan on our heat and air was repaired and is working great now.

1 year ago

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Diane

No service. It was obvious on the first claim that no one wants to work for them...took over 5 days with no water and still didn't have a contractor take the kob

1 year ago

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Verified Customer

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Yvonne Guerra

Services great, They had somebody come out right away. Everybody friendly

1 year ago

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Maricarmen Deharo

Im still waiting for one of my orders. I called the 31st. Nobody hasn’t responded to make my appointment!

1 year ago

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Shenika

It's worth the money. Kiesha, my sales rep was very thorough and professional

1 year ago

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Mary Kalil

Efficient service with ability to resolve problems in real time

1 year ago Edited January 13, 2025

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Neville Ishack

Very happy with choice warranty . Their communication is very good

1 year ago

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Marilyn

Everyone should have a home warranty. I recommend Choice home warranty.

1 year ago Edited January 2, 2025

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Chuck

Waiting 8 days for AC repair in August in ridiculous. Other issues were reasonable.

1 year ago

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Judy “Carol”

They have been very responsive. That is why I left another company.

1 year ago

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John

They helped with small things but refused large repairs based on "previously existing" (doubtful in my case) or urgency.

1 year ago

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Alma Salas

Take to long to solve a problem and over a month and half to get the certificate for my washer after several calls

1 year ago

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Verified Customer

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Isabella

The specialist was very professional. The customer service is excellent!

1 year ago

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Edward

Last claim have not been finish, the leak was taking care of but the dry wall is not finish. thank you

1 year ago

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Verified Customer

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Syed

I am with Choice from soo many years and never got any problem

1 year ago

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Lois

Best response. Knowledgeable technician. On time. Very polite.

1 year ago

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Shareece

I did not have any issues until this last claim. Poor communication and lack of trust with the claims approval process.

1 year ago

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Verified Customer

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Charlie

It has been a breeze to get our washer repaired. Exceeded my expectations.

1 year ago

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Nilesh

unlike other home warranty companies choice response is fast

1 year ago

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Evelyn E

The technician did an excellent job fixing the water leakage in my refrigerator

1 year ago

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Kathy

I like everything about CHW. They were very courteous and got it completed.

1 year ago

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Stephen

The technician that came out to the house was on time and thorough.

1 year ago

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Levi

My claim was approved a week ago. I have been told multiple times that the process has been “escalated” but no final resolution has been communicated as of today!

1 year ago

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Verified Customer

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Chris greene

When I called for service a tech is provided within 2days or less

1 year ago

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Alemtsehay McClellan

Fast services, great customer services. I would recommend anyone

1 year ago

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Pamela Lea

Still waiting for someone to come out to us.Dealing with your staff has been amazing,just wish we could have better service with your sub contractors

1 year ago

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Sharon Redmond

I didn't like how the fix or replace fell short when my dryer broke. They only covered 2/3 of what it cost to replace.

1 year ago

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Judy

Great service! Excellent service from HVAC company sent to repair gas pack.

1 year ago

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Kaye

I was very pleased with the fast and reliable service I received.

1 year ago

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Martin

I'm a very happy customer and I'll definitely recommend Choice Home Warranty

1 year ago

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Larry Kinsel

The repair guy told me He could fix it. His fix didn't help at all.

1 year ago Edited December 12, 2024

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Barbara

Service was fast and professional, Very pleased with Choice Home Waeeanty

1 year ago

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Thomas Dallas, Texas

knowledge of technician and the thoroughness of his explanation

1 year ago Edited May 20, 2026

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Debbie

Sometimes they have trouble getting a service tech out here. Sometimes things I figured would be covered ,are not

1 year ago

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Verified Customer

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H

I have continued to try and obtain payment for a claim months ago. I've opened several requests and contacted CHW, but still no reply. This is very frustrating.

1 year ago

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Verified Customer

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Dave Kocherhans

Very long delay in getting service tech has been assigned won't show till Friday the 5th

1 year ago Edited September 3, 2025

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Michael Brown

I pay for the service fee and have to pay for the part too. What are you all paying ? This is the worst home warranty I have ever had.

1 year ago

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Juan

For something that I don’t use a lot, it’s very convenient for me.

1 year ago

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Verified Customer

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Karen

Choice Home Warranty does not have enough qualified vendors to support the customers. I am waiting right now for them to assign a Plumber it's been 6 Days

1 year ago

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Verified Customer

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Abdul Wali

Best customer service beast phone service and fast action thank you so much!

1 year ago

Choice Home Warranty Reviews