Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Verified Customer

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Jennifer Fernandez

I was extremely satisfied I put a claim in and had the AC guy out the same day!

1 year ago

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Ron Hampsay

Timely repairs curtious repair people and the repairs are done correctly

1 year ago

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Josephine Teel

Repairman was prompt and completed repair quickly. Thank you.

1 year ago

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Olutumi

The sincerity and promptness in sending help out is outstanding

1 year ago

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Liliana Almeida

Choice Home Warranty is reliable and always maintained customers happy

1 year ago Edited December 2, 2025

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Verified Customer

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James

Technician arrived promptly and his service was professional!

1 year ago

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James Newell

Always available to assist with any problems that may arise.

1 year ago

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Joan

I was very happy with the services that I received in the past few months.

1 year ago

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Joann

I love the quick response and the technicians they use. Great company.

1 year ago

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Monie Pinder

I like the fact that I don't have to spend time searching for the right expert.

1 year ago

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Jennifer

that I had to pay two service fees in a couple of days time .

1 year ago

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Julie

When they agree to cover an item they are great but they do not cover some things that would normally be covered.

1 year ago

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Verified Customer

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Charlene

Appointment was scheduled right away and technician arrived on time.

1 year ago

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Verified Customer

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Rakesh

Horrible customer service. Small claims do get approved for repairs; but any big amount claim gets rejected. They will find some clause in contract to not approve them.

1 year ago

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Verified Customer

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Rita

I’m having a terrible time getting AXIS appliance service to repair my tenants’ washing machine repaired!

1 year ago

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Verified Customer

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Michael

My refrigerator was fixed in a timely manner. Thank you Choice Home Warranty.

1 year ago

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Avis

The service was really great. Very professional and very attentive.

1 year ago

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Verified Customer

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Valerie

The company choice home warranty is all a lie . They don't have the customer best interest. "" It's all about putting money in the company pocket and false advertisement.

1 year ago

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Dat Le

Choice home warranty is good but you’re contracting with the some bad technician that serviced

1 year ago

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Verified Customer

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Joseph Kemp

He didn’t leave no mess and was very professional at his job

1 year ago

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Patti

So far I've filed only 1 claim, but it was easy and went well!

1 year ago

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Verified Customer

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Timothy

23 phone calls without speaking to someone in customer service. Two service calls and appliance is still not fixed. Spent $200 with no repair.

1 year ago

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Verified Customer

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Russell

Technician was great. But took way too long for you to finally get someone to come out. Research my claim for submitted date to repair completion date.

1 year ago

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Verified Customer

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Germaine \ GUS Plummer

The last person to service our air conditioner was awesome!!!

1 year ago

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Verified Customer

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Robert Summers

Excellent service! Works like new now! Pleasant manor, arrived as expected!

1 year ago

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Verified Customer

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Rita Dumaine

So far, so good. My experiences with Choice have been fulfilled.

1 year ago

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Ilise

the customer service was easy to use and getting a repair person was amazing

1 year ago

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Jermaine Emamali

Don't like the increase in monthly and service fees after a year.

1 year ago

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Verified Customer

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Lynn Bernhard

The deductible is very reasonable and my washing machine was fixed promptly.

1 year ago

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Kenneth

Very easy to file a claim, quick response from service team..

1 year ago

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Verified Customer

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Kay

Very good service technician explained everything very will.

1 year ago

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Fred Bryant

The response was quick, approval was quick, and Tom (the technician) was great.

1 year ago

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Verified Customer

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Erin A

Easy to make a claim and get a company to come check our furnace.

1 year ago

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Jerry Pierson

Competent, professional, timely, knowledgeable, customer friendly

1 year ago

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Verified Customer

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Vicki Paul

I'm still waiting on someone to come and fix my washing machine. I'm 74 yrs old and it's very hard for me to go to the laundromat.

1 year ago

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Dee/ James Treannie

Each time we contact Choice Home Warranty we get positive results

1 year ago

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SWI

Doing all they can to deny even properly diagnosing the problem including telling me the contractor said something different- basically CHW lie to you

1 year ago

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Camelia Borders

They take to long to send someone to fix the problem and if I complain they tell me to find someone and they will reimburse me and that never happens

1 year ago

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Eileen

To date, I have no negative remarks. I have been pleased with Choice.

1 year ago

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Judy

I was under the impression I would just pay a co-pay, but that’s not true. I always end up paying for parts for service plus the co-pay.

1 year ago

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Verified Customer

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Anthony

From start to finish was to easy. The tec was on time and knew his job

1 year ago

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Ben

The technician didn't show up twice after scheduling. We need to get our dishwasher fixed. I paid the premium now you.must fix the problem. Yhis is very frustrating.

1 year ago

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Verified Customer

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Albert

Great company to work with. They send some one as soon as they can.

1 year ago

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Anna

Good service and reliable. Nice to have someone "on call" so tp speak

1 year ago

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Joe

Filing a claim was easy and getting it scheduled was no issue

1 year ago

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Robert

They served me with sending a reliable person to fix my dishwasher,

1 year ago

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Mary Hall

I sent my "Positives" yesterday. I do not believe I have more to say. Thank you

1 year ago Edited April 24, 2025

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Anonymously

When my water heater failed, the repair process was slow, causing me a lot of inconvenience.

1 year ago Edited April 24, 2025

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Ruth and James Baugh

Always easy to work with and they. Have done an excellent job on both occasions

1 year ago

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Thomas

Speedy, Replaced a 35 year old garage opener with a brand! new !

1 year ago

Choice Home Warranty Reviews