Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Kate Walsh Murrells Inlet, SC

I found the workers efficient, honest, professional and personable.

2 years ago

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Patricia Charron Micanopy, FL

They are quick to set up any needed repairs

2 years ago

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hamzeh khodadadian Katy, TX

I HAVE PUMBING ISSUE SINCE MONDAY03/07/22 STILL IS NOT RESOLVED BECAUSE THE DID CHANGE OPPOINTMENT TIME SEVERAL TIMES.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Mar. 22nd, 2022

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Verified Customer

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Steve Lamansky Collierville, TN

Speed! They get someone on your problem very quickly

2 years ago

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Edward Lopez Grand Prairie, TX

Very quick and send quality companies to your home!

2 years ago

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Pete Hermnandez Carrollton, TX

Extremely difficult to communicate with when an issue arises. Everyone just reads a script

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 22nd, 2022

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Verified Customer

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William waldvogel Stafford, VA

everything good all went well-good customer service

2 years ago

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Norma A Galvan Vail, AZ

Services were great and fast! Great customer service

2 years ago

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Praveen Fairfax, VA

responses are fast and technicians does a great job

2 years ago

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Rajeev Bhatnagar Cumming, GA

Excellent, they are necessary and covers most of the stuff

2 years ago

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Frank Cangialosi Charleston, SC

They did not fulfill there contract and left me with the responsibility to pay $1600.00 to fix my air conditioning and heating system.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 22nd, 2022

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Verified Customer

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Tracy Shaw Greensboro, NC

Ease of process and great service. Great response time

2 years ago

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Patrick Walsh Salisbury, NC

Fixed my fridge and stove. Professional and courteous.

2 years ago

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Jacqueline L Johnson Erlanger, KY

I made one call then the technician called me

2 years ago

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Theresa Hebling Warminster, PA

It was very simple to get my claim processed.

2 years ago

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Sherelyn Solano North Fort Myers, FL

They are pretty quick about getting someone out

2 years ago

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Trung Doan Schaumburg, IL

The technicians are very professional and well experienced

2 years ago

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Barry Geffon Piscataway, NJ

Ontime very friendly new what they are doing

2 years ago

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Peter Brown Marion, KY

They responded with then 24 hours and repaired the problem

2 years ago

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Melody Pine Bluff, AR

Knowledgeable plumber, on time, and quick repairs

2 years ago

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Katrina Yett Myrtle Beach, SC

Professional, knowledgeable and courteous

2 years ago

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El Greco S. Sterling Heights, MI

Great service and excellent response time.

2 years ago

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Michael Cartagena Ridgeland, MS

They were quick to respond and did an excellent job

2 years ago

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Robert Robinson Jamaica, NY

Responsiveness, professional and friendly

2 years ago

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Michael Kisamore Cary, NC

The tech did the repair quickly and was very professional

2 years ago

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Leanna Stephens Shreveport, LA

They are always quick to get a technician out to help us.

2 years ago

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Vicki Dotson Groveport, OH

The company was professional and efficient

2 years ago

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Maria Sandia Park, NM

Very patient costumer service polite and quick response

2 years ago

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John Kutinac Phoenix, AZ

Quick response and resolution to most recemt claim.

2 years ago

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Beverly Williams Arnold, MD

Knowledgeable, professional, answered all my questions

2 years ago

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Jay McIntyre Bossier City, LA

Quick response great service stayed in touch

2 years ago

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Chito Shreveport, LA

Lower Deductible and fast action when needed for service

2 years ago

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Tacey Ken Pensacola, FL

Offer is always inferior products that are cheaper than the product being replaced.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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Verified Customer

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Jeanne King Saint Cloud, FL

When I needed hot water the job was done quickly

2 years ago

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Howard Greer, SC

The technician attended to the issue, corrected the problem.

2 years ago

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Marie Murry Crowley, TX

The tech was professional, personal and did well.

2 years ago

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Lori Slayton Kingsville, TX

Fast efficient service, ease of filling claims

2 years ago

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Laurie Logansport, IN

I have replaced my refrigerator..my washer..dryer and 2 AC units since having CHW. They find a way to get out of replacing large items.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Mar. 15th, 2022

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Verified Customer

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abel Waldorf, MD

fast and reliable. good service for the money

2 years ago

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Ana Menchaca Memphis, TN

Awful company! Poor customer service! Fraudulent company! Never will recommend to anyone! Not in the customer's best interest! Nightmare!

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Mar. 15th, 2022

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Verified Customer

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Jan farmer Tucson, AZ

Effective and fast good value for money

2 years ago

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Janet Gregory Fleming Island, FL

The technician was very professional and helpful.

2 years ago

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K wood Rock Hill, SC

They send out professional to do the work

2 years ago

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Cheryl Doberstein Naples, FL

was told there was nothing they could do with our air and we needed new and I got someone else to fix it

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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Verified Customer

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ROBERT BOTTARI Largo, FL

They replaced my water heater very quickly and was reasonably priced.

2 years ago

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John Barber Inver Grove Heights, MN

Good customer service and quick response.

2 years ago

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Zillur Rahman Arlington, TX

Very bad when it comes to pool warranty. I was declined service even after I paid for someone to come and diagnose the issue

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 15th, 2022

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Verified Customer

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Oscar Watson Atlanta, GA

I've had an excellent experience. Very professional

2 years ago

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Phyllis Martinec Fort Worth, TX

It takes forever to get through on the phone. Tech didn't call for appt. Things have changed at Choice.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 10th, 2022

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Verified Customer

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Richard Wagner Saint Charles, MO

They are professional, quick, and get the job done.

2 years ago

Choice Home Warranty Reviews