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Choice Home Warranty Reviews

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9.3

Overall Score

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Tuan Nguyen Frederick, MD

They took care customer very quick and so good!

2 years ago

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star star star star star

michael johnson Tomball, TX

Easy to work with and quit to get things done.

2 years ago

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Pamela Fisher Ellicott City, MD

Quick response, competent service, easy online communication

2 years ago

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Ray Painesville, OH

The service as prompt and the issue was corected quickly.

2 years ago

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lois strong Erlanger, KY

THEY ARE QUICK TO RESPOND VERY HAPPY WITH THE SERVICE

2 years ago

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Craig Sheets Orlando, FL

Two claims both handled professionally and efficiently

2 years ago

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Bill Miners Havre De Grace, MD

Very efficient and responsive customer service

2 years ago

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Gwendolyn Roberson Atlanta, GA

Good response time and sufficient customer service!

2 years ago

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Bob D Tarpon Springs, FL

Good value, on time and complete the job

2 years ago

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Gwendolyn Steele Minneapolis, MN

Great customer service, friendly, on time, good prices

2 years ago

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La Pezra Smith Pike Road, AL

When would file a claim it was always difficult. You just took over $60 from bank account, I don't have an account with you!

2 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2022

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Ronald H Noldon Fort Mill, SC

Prompt service, very capable technicians

2 years ago Edited January 10, 2024

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SEONGHO SONG Cincinnati, OH

thank you for wonderful work and quick response

2 years ago

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CYNTHIA Y ANANE Peoria, AZ

Great customer service in a timely matter

2 years ago

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Paul Duncan Apex, NC

Prompt service. Easy to schedule service online.

2 years ago

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Linda de Leon Fort Worth, TX

prompt response to service to service calls

2 years ago

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william L goen Miramar Beach, FL

great service...no hassles...problem solved quickly

2 years ago

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Clifford Louaillier Hampton, VA

Very helpful. Didn't try to sell us stuff we didn't need

2 years ago

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Patricia Lilley

They eventually get the job done, but technicians are not always available when you need them.

2 years ago Edited January 10, 2024

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James Fuller Richmond Hill, GA

They provide excellent customer service and great coverage.

2 years ago

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Larry Bozeman Zephyrhills, FL

All went well and the tech was really great

2 years ago

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liz beckett Las Vegas, NV

excellent service by electricians recently used by me

2 years ago

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Bruce D. Brown Memphis, TN

Quick response excellent customer experience

2 years ago

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DIANE BROWN Suitland, MD

The last company sent was experienced and good.

2 years ago

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Michael hall Parrish, FL

Quickly and efficiently take care of your problem

2 years ago

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Hongmin Ahn Katy, TX

Easy to claims! Quick response on my claims!

2 years ago

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Farman Khan Harrisburg, PA

Best home warranty quick response quick service thank you

2 years ago

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Robert black High Point, NC

Service response. Response is prompt and professional.

2 years ago

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Rajendra Shrestha Gaithersburg, MD

Customer representatives friendly behavior, pro technicians and their services.

2 years ago

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Sheila G Arnold Petersburg, VA

The technician call stating he would be here in 30 minutes but got here an hour later.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

May. 5th, 2022

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William J Salter Accident, MD

They could not find a technician to fix a heating problem in the dead of winter. The first time they needed 17 days and the next time 15 days.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 5th, 2022

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Norma Dunlap Charlotte, NC

Not fair in resolving issues!!! I pay monthly one case you gave me $0, and the others I didn't have enough to replace my appliances.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

May. 5th, 2022

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Ann Mason Greer, SC

Resolved issue. Pleasant professional service.

2 years ago Edited January 10, 2024

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Carol Murray Olson Williston, FL

Excellent count on service for home needs.

2 years ago

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Kathy McKoy Greensboro, NC

Every time I place a claim they are responsive!

2 years ago

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Rachelle Triangle, VA

Great service on time explained everything

2 years ago

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Brenda Wilmington, DE

They handle matters fast and cover many home items.

2 years ago

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Barbara Serfoss Reno, NV

Fast response did what they said they were gonna do.

2 years ago

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Diana Garrett Pasadena, TX

Have made several claims. Always fixed in a timely manner.

2 years ago

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David Lockhart Loudon, TN

Great service and response to our concerns.

2 years ago

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Dianne Tuckier Rome, GA

It it easy to file a claim online and they respond quickly.

2 years ago

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Tom Nathe McAllen, TX

Quick response when I called with my issue

2 years ago

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Cheri Robinson Prineville, OR

Fast at getting someone to take care of our problems

2 years ago

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Mike D'Angelo Shelton, CT

Quick and easy friendly efficient service

2 years ago Edited January 10, 2024

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George haight Myrtle Beach, SC

Very good service with no run around problem was fixed

2 years ago

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john baysinger Spanish Fork, UT

fast excellent work, with a successful outcome!!!

2 years ago

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sandy foster Houston, TX

experience, gets the job done, knows what needs to be done

2 years ago

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Nadir Moledina Snellville, GA

Very prompt service and value for the money.

2 years ago

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Bob Barlows Shawnee Mission, KS

Repaired clothes washer at a much higher cost for a 10 -12 year old machine then replacement cost

2 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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vivi licata Las Vegas, NV

My first claim was great. Now My second one from 6 weeks ago i am still waiting.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 4th, 2022