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Choice Home Warranty Reviews

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9.4

Overall Score

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Laurence Silverstein

Excellent service covering all my properties

10 months ago

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Garland Loftis

Needed a home warranty seemed like the best

10 months ago

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CHRISTINE FRANKLIN

I like CHW because they are very prompt with all my claims.

10 months ago

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Nancy Rios

I am very happy with the repairs done at my home

10 months ago

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Edith K Williams

Always prompt and fair. Excellent choices of technicians!

10 months ago

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John Hensley

It was recommended to me by a friend. So I did

10 months ago

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Dawn

Got attention quickly and problem was resolved

10 months ago

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Joe

very caring service men sent to me by VIA

10 months ago

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Moses

great options for repair technicians, very easy to file claims

10 months ago

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Stacie

Worse fraud I’ve ever experienced. IB solutions is a fraud. Russian guy stole a part off of my fridge and never repaired my fridge.

10 months ago Edited November 8, 2025

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Karen

Great home services & service employees.

10 months ago

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Vincent

Best home warranty company compared to others.

10 months ago

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Rakeshrama

good company to take care of their customers

10 months ago Edited November 8, 2025

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Jessica

Prompt and excellent customer service. Great coverage.

10 months ago

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Bill

Choice has been quick to solve my issues

10 months ago

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Karen Brown

Great customer service. Hassle free. No hidden costs.

10 months ago

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Dorothy

It seemed CHW got on my claim right away.

10 months ago

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William

Technician was great. He needed to come twice

10 months ago

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Efren

Convinence and easy to use when requesting service

10 months ago

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Frederick

Friendly and helpful. Prompt service with no hassle.

10 months ago

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Helen

Great service! Save a lot of money over the years.

10 months ago

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Gordon Fayette

Case was easy to submit and respond was fast

11 months ago

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RACHEL L KOCSIS

They do the job right. They are on time and professional.

11 months ago

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Daniel calderon

Made the proper work on washing machine .Did Great.

11 months ago

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Jim Highfill

Have done what they said.React to claim fast.

11 months ago

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Patricia

Convenient service easy to use customer friendly

11 months ago

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Venu

Customer Review Video

11 months ago

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Stephanie

Decent service sometimes a bit a slow my first claim took a long time.

11 months ago

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Norwood Faison - Bass

Choice did NOT pay us a penny for our "covered a/c unit or our total loss of our refrigerator". We are NOT HAPPY WITH CHOICE AT ALL.

11 months ago

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Heather

Service can be slow once a ticket is entered. Don’t expect next day or same week.

11 months ago

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Fernando

Great service Promptness Definitely a good purchase

11 months ago

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Fernando Ríos

Promptness, Excellent service Good value

11 months ago

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Redric

Love the customer service from top to bottom.

11 months ago

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Soraya

Choice works very fast and accuracy I highly recommend it

11 months ago

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Howard

Prompt response and great service ! Very happy

11 months ago

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Bonnie

Been a good company so far. Always responds to our request in a timely manner

11 months ago

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Jay Dubb

Technician was courteous and thorough with his work

11 months ago

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Gennaro Delray Beach, Florida

Was very impressed with the quick service and the job well done

4 weeks ago

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Shirley St Louis, Missouri

I was in another Home Warranty and I saw that Choice had a lower monthly fee and service fee.

4 weeks ago

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HerminioandIdalia Kissimmee, Florida

I needed a repair service for home issues and CHW was referred by a family contact.

4 weeks ago

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Billy J. P. New York, New York

The Tect. was great. He is very knowledgeable and diagnosed the problem.

1 month ago

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Thomas Campanaro Phoenix, Arizona

Hot water heater still making loud noises popping loud sounds like a perkerlator making hot water with a lot of noise

3 months ago

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Penelope

Excellent service workman efficient, polite and fix the problem.

5 months ago

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Linda

They have a high rating, special pricing for people over 65 and a lower fee for service calls.

5 months ago

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Robert

Finally got our broken appliance fixed right the first time.

5 months ago

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Allen

When my washer broke Choice did not supply a new one but only part of the cost. That is not what is claimed when you sign up.

5 months ago

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Michelle And William Scott Daoust

We bought a 5 year home warranty and received one year free.

5 months ago

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Rose

It was recommended by family. I was very satisfied with the service

5 months ago

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Teri

Terrible service. When I complained to you folks, you were not willing to correct the situation. After 10 years with Choice, will not renew with Choice in June

5 months ago

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Jesse Elmer Tovar

So far so good. I am pleased with the ease of requesting services.

5 months ago

@endstack