Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Tony

We had a septic issue and it took three weeks to get somebody to come out. I've not had a really good experience.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 20th, 2020

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Ann W

Usually they're very helpful. A couple of the providers they sent out didn't show up.

5 years ago

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Vic

The gentleman who came was professional. It's great and very simple.

5 years ago

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Anonymous

Last time I used it was to repair a pump. They were very responsive.

5 years ago

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Suresh Herndon, VA

Good service and quick turnaround time.Nothing more I can say.

5 years ago

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Veronica Baytown, TX

Satisfied with their service and how fast they worked to get it done

5 years ago

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Cameron Alpharetta, GA

They have excellent customer service and a very good response time.

5 years ago

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Karen

Technician was a Young man and very professional and fixed the problem

5 years ago Edited May 6, 2024

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Lynna Lawrence Dallas, TX

Our first claim was very unsatisfactory and entailed having to call in an outside electrician to diagnose problem.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

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Michael C Ayers Gloucester, VA

It took a couple weeks to resolve my problem but when it was resolved it was done very well

5 years ago

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Lillian

Attentive. They send valuable people right away in my opinion.

5 years ago

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Patricia

If I call and show them that I need someone, I'm happy with the person they send out.

5 years ago

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Verified Customer

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Edward

This home warranty is a good price. I'm satisfied with the what they've done.

5 years ago

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Ashvin

Technician got here within a few hours last time and others come within the same day.

5 years ago Edited January 10, 2024

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Maggie Meltzer

Quick response time and knowledge of how to repair the problem

5 years ago

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Marlene Barner Bowie, MD

They are friendly, courteous, efficient, reliable and dependable.

5 years ago

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Darlene Payne Upper Marlboro, MD

They were prompt in fixing my issue and were very friendly and clean

5 years ago

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Karen Bloomington, IN

Asked detailed questions and you will get a response within 24hours

5 years ago

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Paulette Allickson Saint Paul, MN

They've always been quick to respond and very helpful getting my issues fixed.

5 years ago

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Ilona Glaz Aurora, IL

very quick proffesional response - would recommend to everyone

5 years ago

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Harjit Plano, TX

quick for customer service when called listen to the problem I had as ap

5 years ago

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Kiesha Missouri City, TX

My ridge was fixed amid Covid-19 with us both taking precautions

5 years ago

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Leslie

They were prompt to get in touch with me and come out and fix, repair.

5 years ago

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gary Leeman

they always respond promptly and answer any questions i have

5 years ago

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Richard Garner

Their response time, their selection of those that provide the service.

5 years ago

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Matthew DeLuca

Quick response, excellent customer service and excellent repair

5 years ago

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Pat

They have been very prompt in getting the repairperson to you

5 years ago

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SC

Approved all my claims. Processed quickly. Good contractors. Easy process

5 years ago

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Srinivas

Prompt attention to the problem and arranged for technician visit

5 years ago

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Kim Phillips

Fast and courteous service. Contacts you every step of the way.

5 years ago

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Lisa Jackson

Never had an issue about a claim and their great services for the money

5 years ago

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Robert Pfuetze

Some claims have been handled well, others have had long response times and claims they did not pay for.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with some of the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Apr. 21st, 2020

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Verified Customer

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Rosemary

They were very polite and skillful at their job! Excellent.

5 years ago

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Lucy

Every time I call they help me. They send a person to take care the problem

5 years ago

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Salvatore pianettini

Got a service company to fix our problem within the very next day I call.

5 years ago Edited January 10, 2024

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Jim Conroe, TX

I received great service this time and am pleased with the company

5 years ago Edited January 10, 2024

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Zena

They were efficient. I do not want to write out forty words or more

5 years ago

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Bill

Had a problem, they solved it quickly, good internet communication

5 years ago

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Ileana

Great customer serves fare prices fast service keeps your word

5 years ago

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Laine Valle

Awesome they get back right away- find solutions super quickly

5 years ago

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Mary Georgetown, TX

The young man that came with the company for my dryer was very knowledgeable.

5 years ago

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Garnet Jackson, TN

Twice we've had trouble with the garage doors and they were very quick to send a repair man.

5 years ago

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Aaron

The last time, with my AC, they were able to fix it and service seems fast.

5 years ago

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Neil

Customer service is prompt, courteous, and reliable. They are always on time.

5 years ago

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K Southlake, TX

They are very responsive and quick with service. Most of the time the warranty fails. They don't cover a lot and everything is excluded.

5 years ago

Reply from Choice Home Warranty

Thank you for your feedback

Apr. 17th, 2020

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Verified Customer

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Bibiana Jacksonville, FL

They're very prompt to send somebody. Everybody is very nice.

5 years ago

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Gloria

When I called they were accurate. They put somebody on the case right away.

5 years ago

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Wendolyin Villa Rica, GA

Quality is average. One of my properties needed repair and there's a part of it that was not covered on the warranty.

5 years ago

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John Powell

The best co. I have ever had.easy to deal with people are very polite.

5 years ago

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Howard Seldes

Have handled any problems quickly with great service people.

5 years ago

Choice Home Warranty Reviews