Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Verified Customer

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Cathy Middleburg, FL

When you file a claim, they get someone sent out soon. Hassle free

3 years ago

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Kenny Chandler, AZ

Can file claims online and automatically schedule for appointments

3 years ago

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Elaine Smith Silver Springs, FL

always ready to help very quick to send someone to fix my air conditioner

3 years ago

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Donna Tuggle Fort Worth, TX

Our washer cost more to fix and they replaced it with a new one from Lowes!

3 years ago

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Janet LaSalandra Ocean Springs, MS

We have had good response from the companies CHW has contracted with.

3 years ago

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Mary Kos Niles, IL

The serviceman listened and took care of the problem after third visit

3 years ago

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Kalpakam Narayanan Fulshear, TX

Very prompt service understood the problem and a good job done in good time.

3 years ago

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Kenneth Jaffe Middletown, OH

I had an excellent experience with the company that fixed my refrigerator.

3 years ago

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Linda Rockwell Hickory, NC

Very helpful and concerned with our situation and taketion and takes care of h

3 years ago

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Martha McQuiller Irvington, NJ

They were very considerate about honoring their advertisement

3 years ago

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Micheal Gadalla Gibsonia, PA

Good technician with great experience and job were done in a very short time

3 years ago

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Colleen Clark Jacksonville, FL

My experience was great the problem with my a/c went well .

3 years ago

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Elizabeth Porter Seaford, VA

fast and reliable service. Very satisfied with all services

3 years ago

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Rhonda Dennard-Hardy Greenville, NC

Efficient and timely Communications during the service and after service.

3 years ago

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Betty Clark Land O Lakes, FL

They are quick to respond to a claim. I am submit on line or by phone.

3 years ago

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JOE DAMIANO Scottsdale, AZ

THEY RESPOND IMMEDIATELY, I CAN COUNT ON CHOICE HOME WARRANT

3 years ago

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Mitch Niceville, FL

Quick to respond for AC repair. Happy with several call so far.

3 years ago

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Michael Hogan Las Vegas, NV

Super fast response to fix A/C unit in 105 degree heat, life saver!

3 years ago

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Margaret Allen Columbus, OH

Great customer service, prices and ease of submitting a claim.

3 years ago

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Sherry Cheatham Muskogee, OK

Agent knew what he was doing. Fixed the toilet in no time. All works great!

3 years ago

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Bill Indianapolis, IN

My issue was handled promptly, without issue and without hassle.

3 years ago

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Dianne Joseph Jacksonville, FL

for the years that i have been I have no problem with their sevice

3 years ago

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Elisa Sharps Smithfield, VA

Very responsive. I live in a remote area but they usually can get me a technician with 48 hours

3 years ago

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Gary Andears DE Bary, FL

Had to wait longer than I thought I would to get a technician out to diagnose my problem

3 years ago

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Maie rice Bullhead City, AZ

Too long coming. Part arrived by mail but they are making me wait another 3 weeks to put it in

3 years ago

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Esther Killeen, TX

The answer quickly. But it too a few days yo come and fix. I have to say they fix it I'm happy

3 years ago

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Lannie Lara

I had a mixed experience with my warranty service. Initially, I was frustrated when my dryer broke, and I wasn't informed about the option for a check to buy a new one. However, when I used the warranty for my refrigerator, the repair process went well once they found a technician. The biggest issue was the long wait time to find qualified personnel and the lack of timely updates from customer service.

3 years ago Edited January 10, 2024

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Maria Rivera Grovetown, GA

do not explain the customers that has to pay more that the service fee. its not even in the contract.

3 years ago

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Nancy L. Hosey Reno, PA

Took awhile to get the right service. When someone finally came he fixed right away. He was great in all aspects

3 years ago

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Kelly Monroeville, AL

They were 5 stars, but due to my third claim on my transfer station pump being denied I can only give them 3

3 years ago

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Ida Allison Charlotte, NC

I reported an issue about a month ago. Problem has yet to be resolved. Everytime I call I am told that someone will get back to me. No one has.

3 years ago

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Rick Ocala, FL

Customer service with choice was poor, the actual company that did the repair was excellent. Choice try's every way possible to not pay for repairs.

3 years ago

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Stephen Terry Alamogordo, NM

During a triple digit heat wave it took a week to get service. I was told it would be within 72 hours. Choice lied to me.

3 years ago

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Meme Ocloo Cincinnati, OH

The technician Dawnn S did not work with me at all to fix my AC in the timely manner. He abonne the repair and never showed up

3 years ago

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Zoretta Smith-Gipson Las Vegas, NV

I've only used it one time and they got someone out very quickly.

3 years ago

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vkofron Saint Louis, MO

so far,services needed have been completed and have been to my satifaction.

3 years ago

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Fayetta Young Florissant, MO

Immediate response from Choice Home Warranty service agents

3 years ago

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Sineta Wooten Fort Washington, MD

Called for service. Repaired the next day. Did not take weeks for repairs.

3 years ago

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Sandra Aebel Fenton, MO

Quick repairs with great repair people. Everyone is courteous.

3 years ago

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Cordelia Ekechi North Las Vegas, NV

When we had cooling system issues,it was resolved the same day.

3 years ago

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Amy Allgood Roanoke, TX

Fantastic, prompt claims processing!! Partnered with top rated contractors.

3 years ago

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Ruben Spring, TX

Excellent customer service and meets customer needs accordingly.

3 years ago

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Mike Glor Kansas City, MO

So far only 1 claim and it was handled quickly and professionally

3 years ago

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David Hazlett Maricopa, AZ

The one experience I've had so far was met promptly and sufficiently.

3 years ago

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Christina Clifford Jamestown, NC

I had 3 service calls this past year and had great experiences with each.

3 years ago

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Stevan Hidalgo Denver, CO

Have had no issues. reason for denying claim was explained well.

3 years ago

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L. Starr Birmingham, AL

Prompt problem solving in the replacement of a non responsive contractor.

3 years ago

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pete peterson Spring, TX

On time repair and only paid $85. Technician was knowledgeable and polite.

3 years ago

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Tyrone C Jones Monroe, NY

service has improved greatly usually three visit and finally repaired now first time done

3 years ago

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Robyn Ravgiala Austin, TX

Your voice activated program was not helpful so needed to speak with a rep who was very helpful

3 years ago Edited January 10, 2024

Choice Home Warranty Reviews