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Choice Home Warranty Reviews

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9.4

Overall Score

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Kiran K Bankupalli Jamesburg, NJ

I had a oven under warranty and the price I got for the oven was a lot lower than what I can get in the market

3 years ago

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Ruth Hunter Green Bay, WI

The repair people are helpful l but the company doesn't replace anything and discourages them from replacing appliances.

3 years ago

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Michael J Swan San Antonio, TX

quick response time showed up when they said they would be here

3 years ago

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Marjorie Martin Kingman, AZ

Their service was great, the work was completed in a professional manner. as

3 years ago

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Debra Redder Minooka, IL

Promt service when I had a claim. Was seamless and appreciated.

3 years ago

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Margaret Cecelia Sersland Mesquite, NV

Good service,l text you time of artival, knowledgeable staff... friendly

3 years ago

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Michael A Webster Irving, TX

Items that were requested to be paired were repaired. Customer Dpaired

3 years ago

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John Russo Groveland, FL

Response for service is great. Customer service is excellent

3 years ago

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Ann Turner Cincinnati, OH

They've been there for me when I had appliances that needed fixed or replaced.

3 years ago

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kim capton Grand Blanc, MI

very responsive, excellent customer service, excellent value for the dollar

3 years ago

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Fran Dunedin, FL

Always respond within 24 hours, every service tech is polite and honest.

3 years ago

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Newton Carpenter Davidson, NC

They sent someone to solve a problem and it was solved in due order.

3 years ago

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Sarah Hansgaard Apache Junction, AZ

I haven't had any problems with my service and experience is great so far

3 years ago

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Lori A Holshouser Edwardsville, IL

Just had to have my first claim and it was super fast and easy!

3 years ago

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John Madden Alamogordo, NM

I have a the best experience. The process for your clams are fast and easy.

3 years ago

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Roberta j. Kline Arnold, MO

Always quick to come & fix the broken item & there are so friendly

3 years ago

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Jeffrey C Mayo Okatie, SC

Quick prompt service and professional. Plumbing associate was excellent

3 years ago Edited January 10, 2024

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Steve Fent Ovid, MI

Everything so far has been fairly easy and exactly as stated it would be.

3 years ago

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Natasha Caldwell Knoxville, TN

When I've had to submit a Claim they took care of the issue.

3 years ago

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Elliana Young Fayetteville, NC

speedy and good service, willing to resolve any issues that may arise

3 years ago

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Mark Spiegel Boise, ID

Great service. The technician was great. Absolutely knew what he was doing.

3 years ago

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ANTHONY DEKUNFFY Fort Smith, AR

Their response was effective, fast and achieved the required purpose

3 years ago

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Deede Kent Aransas Pass, TX

Prompt assistance. It was difficult to hear, ut it may be my phoneeeeeeee.

3 years ago Edited January 10, 2024

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Gordon bednarz Glastonbury, CT

Prompt and effective service took care of problem with minimum delay

3 years ago

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Luis Reta El Paso, TX

Very attentive personnel took care of my problem quickly without a hassle

3 years ago

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Thomas Manassas, VA

Only filed 1 claim and it went well. I do believe the service fee is a bit pricy though.

3 years ago

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Don Garland, TX

So far okay but the sales person was very disrespectful and I badgered to upgrade to longer contract

3 years ago

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Michael Flassig Sherwood, WI

I was not able to get something equivalent to what I had I had to buy something inferior for the warranty

3 years ago

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Gwendolyn C. Minor Columbus, OH

Well worth the peace of mind and quick resolution to the issues

3 years ago Edited January 10, 2024

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Regina Robbins Southaven, MS

They did not give me enough money to replace my washing machine. They only gave me half of what I needed to get a new one.

3 years ago

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Susan E Cottrell Cocoa, FL

There should be some expedited home repairs...like toilets clogged, health hazards and there was none. No one seemed to care.

3 years ago

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Renee Kennedy Bowie, MD

I have had issues with getting things fixed or replaced. Supervisors were rude and unhelpful. I still have an issue and have not had it resolved. Will probably go to BBB.

3 years ago

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joseph l giraldi Port Charlotte, FL

easy to deal with, reacts quickly to claims , sends reliable contractors

3 years ago

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Robert T. Murphy Dover, FL

professional in all aspects of customer service and follow-up.

3 years ago

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Linda Curtis Dallas, TX

They have always accepted my claim and repaired what was broken.

3 years ago

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Jean Haydon Fairfield, OH

Prompt, came at the time they said they would be. Efficient in doing repair

3 years ago

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Janet McClain Indianapolis, IN

Hoosier Comfort Air owner Doug did a great job. Very thorough and very nice man

3 years ago

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Olivia Yango Pearland, TX

They are quick to response to your request and show up professionally.

3 years ago

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LAUREL LAROCQUE Idalou, TX

THEY ARE QUICK WITH ANSWER AND SEND EMAILS WITH APPOINTMENT INFO.

3 years ago

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Dierra Morrow Norcross, GA

My repairs were approved within minutes of the contractor coming out

3 years ago

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Ross Wilhite

So far, when I have called for a warranty problem, they've handled in a very quick manner!

3 years ago Edited January 10, 2024

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Rachel Gross Denton, TX

I had a problem with my dryer and Sears came out the same day.

3 years ago

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Catherine Crossley New Bern, NC

They had competent servicemen take care of all of our problems!

3 years ago

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Carol A Coulter Tucson, AZ

Very good experience. Service people were courteous and very knowledgeable.

3 years ago

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Carolyn Cornelius Spring, TX

Techs were friendly and professional. Done in a timely manner.

3 years ago

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Maria Ascencio Romero Fredericksburg, VA

I had great experience both times I've needed to use my warranty

3 years ago

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Glenda Smdwra Lithia Springs, GA

Had a very nice and efficient young man that took care of my plumbing problem!

3 years ago

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Misty Hoskins Milton, FL

Very fast on my claim. Very nice man that came to fix the door.

3 years ago

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Anna Hawkins Atlanta, GA

Long wait for part, but customer service representative was professional and polite.

3 years ago

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Myron Bennett Columbia, MO

We had a good tech to do the work. But on larger projects, I might prefer my own dealer tech.

3 years ago

@endstack