Choice Home Warranty: Read 49,118 User Reviews From Real Homeowners

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Verified Customer

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Rita Dumaine

So far, so good. My experiences with Choice have been fulfilled.

1 year ago

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Ilise

the customer service was easy to use and getting a repair person was amazing

1 year ago

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Jermaine Emamali

Don't like the increase in monthly and service fees after a year.

1 year ago

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Lynn Bernhard

The deductible is very reasonable and my washing machine was fixed promptly.

1 year ago

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Kenneth

Very easy to file a claim, quick response from service team..

1 year ago

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Kay

Very good service technician explained everything very will.

1 year ago

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Fred Bryant

The response was quick, approval was quick, and Tom (the technician) was great.

1 year ago

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Verified Customer

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Erin A

Easy to make a claim and get a company to come check our furnace.

1 year ago

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Jerry Pierson

Competent, professional, timely, knowledgeable, customer friendly

1 year ago

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Kenneth Brazet

Process easy, first one I’ve submitted . Used the phone over thw app

1 year ago

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Verified Customer

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Vicki Paul

I'm still waiting on someone to come and fix my washing machine. I'm 74 yrs old and it's very hard for me to go to the laundromat.

1 year ago

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Dee/ James Treannie

Each time we contact Choice Home Warranty we get positive results

1 year ago

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SWI

Doing all they can to deny even properly diagnosing the problem including telling me the contractor said something different- basically CHW lie to you

1 year ago

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Camelia Borders

They take to long to send someone to fix the problem and if I complain they tell me to find someone and they will reimburse me and that never happens

1 year ago

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Eileen

To date, I have no negative remarks. I have been pleased with Choice.

1 year ago

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Verified Customer

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Judy

I was under the impression I would just pay a co-pay, but that’s not true. I always end up paying for parts for service plus the co-pay.

1 year ago

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Anthony

From start to finish was to easy. The tec was on time and knew his job

1 year ago

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Ben

The technician didn't show up twice after scheduling. We need to get our dishwasher fixed. I paid the premium now you.must fix the problem. Yhis is very frustrating.

1 year ago

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Albert

Great company to work with. They send some one as soon as they can.

1 year ago

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Anna

Good service and reliable. Nice to have someone "on call" so tp speak

1 year ago

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Joe

Filing a claim was easy and getting it scheduled was no issue

1 year ago

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Robert

They served me with sending a reliable person to fix my dishwasher,

1 year ago

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Verified Customer

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Mary Hall

I sent my "Positives" yesterday. I do not believe I have more to say. Thank you

1 year ago Edited April 24, 2025

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Verified Customer

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Anonymously

When my water heater failed, the repair process was slow, causing me a lot of inconvenience.

1 year ago Edited April 24, 2025

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Ruth and James Baugh

Always easy to work with and they. Have done an excellent job on both occasions

1 year ago

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Thomas

Speedy, Replaced a 35 year old garage opener with a brand! new !

1 year ago

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Jason

I like how you ordered the parts at your cost and saved me money

1 year ago

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Verified Customer

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Ronald

Great service with no issues. Repairs were completed quick.

1 year ago

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Ethel

excellent service. Service provider fix my dryer and it is working great.

1 year ago

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Larry Bolden

The service was very professionally done and the technician was kn

1 year ago

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Douglas Stephenson

They look for ways to not pay claims. I have been totally frustrated with them. Their network of repair people is very limited so I have had to look for people.

1 year ago

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Stephen Ferreira

The LG tech was top notch, very professional, I would recommend him to all!!!

1 year ago

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Cherell Austin

Great rapid response and dispatch contractor within 2-3 days of claim

1 year ago

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Rene Juza

Very quick to reply to claim. Very happy with choice warranty!

1 year ago

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Debi Robertson

Great customer service. Quick response time. Great technians. Excellent work.

1 year ago

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Wilford Gore

Response was very quick. Contractor was very professional and knowledgeable.

1 year ago

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Stacy Newsom

The service we received was great. The staff was courteous and prompt.

1 year ago

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Brenda Holmes-Ross

Voice is always on time, customer service is great and the repairs are good.

1 year ago

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Steve

Choice Home Warranty's response both times was within 24 hours.

1 year ago

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Allan And Debra Theaman

Great service and turnaround time. Everyone was very responsive

1 year ago

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Renee Kimbrough

I’ve only used them once so far they take care of my issue without a problem

1 year ago

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Mauricio Guerrero

My issue was resolved and the company you assigned was great too

1 year ago

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Heidi

It was easy to contact Choice and they sent great providers.

1 year ago

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Verified Customer

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Don

When you turn a claim in Choice tries to find a way not to cover it, what the sales person said Choice would do and cover is different from what the case manager will OK

1 year ago Edited July 17, 2025

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Verified Customer

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Anthony

Excellent service provided by friendly knowledgeable professional.

1 year ago

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Micheal

I like that they are there 24 =7 to service and put in claims

1 year ago

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Denise

They sent a service technician right on and they were very professional.

1 year ago

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Inetta

The company has helped me out a lot and has sent quality technician s

1 year ago

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Liz

Twice now I needed to get 3 calls to get appliance fixed. The company they sent for plumbing didn't the minium.

1 year ago Edited November 8, 2025

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Verified Customer

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Stacey

Quick response and reliable service. Would recommend to family and friends

1 year ago

Choice Home Warranty Reviews