Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Judy MentZ

Diagnose the problem immediately with my garage door opening

4 years ago

check_circle

Verified Customer

star star star star star

Aurora Mitchell Friendswood, TX

Prompt service. Quality response. So far it's been a great experience.

4 years ago

check_circle

Verified Customer

star star star star star

Nancy wolski Addison, IL

Quick in responding to my needs and easy to schedule the appointment

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Raquel G Flores Helotes, TX

At times I have had to argue and negotiate with the agents about reimbursements on some of the claims I've made

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star_border star_border

David Tanner Georgetown, TX

Repairs are covered and easy to work with. Replacements not so good. Cover only small amount of cost.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star_border star_border

Catherine Desmarais New Orleans, LA

I haven't heard back from several techs who came out and told me they were ordering items to repair some issues.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jan. 11th, 2022

check_circle

Verified Customer

star star star star star

Christina Pollick Red Lion, PA

Great service with plumbing calls, and appliance repair/replacement

4 years ago

check_circle

Verified Customer

star star star star star_border

Hope E Stansberry Dandridge, TN

Very fast claims process. But know from experience that some things are not entirely covered.

4 years ago

check_circle

Verified Customer

star star star star star

Jane Ogletree Dallas, TX

Easy to contact, quick to assign requests to contractor All good.

4 years ago

check_circle

Verified Customer

star star star star star_border

Louis Husotn Katy, TX

Successful completion of the claim via the appeal process...a bit frustrated with original decline.

4 years ago

check_circle

Verified Customer

star star star star star

Vhonda Dorse Ashdown, AR

Reported claim on Saturday and repair was completed on Monday

4 years ago

check_circle

Verified Customer

star star star star star

DEBORAH L BLANTON Monroe, NC

Efficient, professional, responsive. Proficient technicians.

4 years ago

check_circle

Verified Customer

star star star star star_border

Barry Goldman

Repairs have been prompt and effective, with reasonable time for tech to visit.

4 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Bryan Donald Smith Wilsonville, OR

They have fixed the last few items for me quickly and done very well.

4 years ago

check_circle

Verified Customer

star star star star star

Luisa Las Vegas, NV

Get a response right away. My washer was fix within 48 hours

4 years ago

check_circle

Verified Customer

star star star star star

Debrarose Toscano Shohola, PA

Very easy to get support from the company and excellent repair men

4 years ago

check_circle

Verified Customer

star star star star star

Ebony Jones Bear, DE

Anytime I have needed assistance I get it quickly and efficiently

4 years ago

check_circle

Verified Customer

star star star star star_border

ALFREDO SARARO Naples, FL

WOULD HAVE BEEN A FIVE UNFORTUNATELY I HAVE BEEN WITH OUT A REFRIGERATOR FOR FIVE WEEKS.

4 years ago

check_circle

Verified Customer

star star star star star_border

Miller,S. Surprise, AZ

some service has been a little slow but that has probably due to virus problems.

4 years ago

check_circle

Verified Customer

star star star star star_border

Michael E Grable Broad Run, VA

Not perfect but very handy. It took time to get the work done but was done correctly.

4 years ago

check_circle

Verified Customer

star star star star star

Dorothy Lorefice Marana, AZ

Great reliable company, fast efficient, better than other similar companies

4 years ago

check_circle

Verified Customer

star star star star star

Antionette Britton Winston-Salem, NC

When I call about service the response is very good they come out quickly

4 years ago

check_circle

Verified Customer

star star star star star_border

Roseann Farina Las Vegas, NV

Response to claims for service handled quickly and resolved with minimal issues.

4 years ago

check_circle

Verified Customer

star star star star star_border

Richard Contratto Bryant, AR

Worked very hard to get the oven back in service. Tech was courteous and professional.

4 years ago

check_circle

Verified Customer

star star star star star

Sandra Huemoeller Blairs, VA

Timely response to my repair need, with professional quality contractors

4 years ago

check_circle

Verified Customer

star star star star star

Junghyun Lee Chantilly, VA

Fast react and correct service. Also they are providing competitive pricing

4 years ago

check_circle

Verified Customer

star star star star star

Chartell Nelson Cordova, TN

They are easy to work with and scheduling services is really fast.

4 years ago

check_circle

Verified Customer

star star star star star

Tracy Rodenberg Lansing, IL

1 claim has been filed and it was dealt with quickly and efficiently.

4 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Sonnier Sorrento, LA

Have used my warranty twice both times were easy and repair done quickly

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

EDUARDO FREITES Commack, NY

My wife had a terrible experience with the last service and I've tried to contact you several times to complain and I haven't been able to get a hold of anyone.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Dec. 21st, 2021

check_circle

Verified Customer

star star star star star

Ruth Smith Jackson, MS

Well, the technicians and or repair team has always worked out for me.

4 years ago

check_circle

Verified Customer

star star star star star_border

Thomas Jackson Largo, FL

My one and only transaction with them was positive. They did what was promised in good time.

4 years ago

check_circle

Verified Customer

star star star star star

Varoujan Haruthunian

Very fast, reliable and efficient. I am very satisfied with their service.

4 years ago Edited February 6, 2026

check_circle

Verified Customer

star star star star star

Loi Duong Richmond, TX

I notified CHW when my house has issues, and I get replied right away.

4 years ago

check_circle

Verified Customer

star star star star star

Bob Rosenberg Tucson, AZ

No problem on the claim we had choice of contractor excellent

4 years ago

check_circle

Verified Customer

star star star star star

Kristie L Watson Dallas, TX

Fast service and good customer service friendly technicians

4 years ago

check_circle

Verified Customer

star star star star star

Ceronnie Robinson

No complaints. Great personel. Friendly, professional and knowledgeable.

4 years ago Edited June 7, 2024

check_circle

Verified Customer

star star star star star

Jeana Baker Indianapolis, IN

Because I have never had a problem with getting a claim filed.

4 years ago

check_circle

Verified Customer

star star star star star

Dolores Aguirre Dallas, TX

They are good helping the client a prompt to result the issues

4 years ago

check_circle

Verified Customer

star star star star star

peter a valencic Simpsonville, SC

easy to file claim, responsive providers, problems addressed and repaired

4 years ago

check_circle

Verified Customer

star star star star star

BERNARD ADDAI Antioch, TN

Their response to my claim was very prompt and without any fuss.

4 years ago

check_circle

Verified Customer

star star star star star

Joan C Johnson Burlington, NC

Prompt to address heat pump issue, technician very knowledgeable.

4 years ago

check_circle

Verified Customer

star star star star star

Rosny Tchomba Frederick, MD

The company solve my request fastly and the technicien makes a hood job

4 years ago

check_circle

Verified Customer

star star star star star

Phyllis Burr New Market, TN

So far they have gotten someone out in a timely manner and fixed my problems

4 years ago

check_circle

Verified Customer

star star star star star

Vey Barnhart, MO

You guys get on things right away. It was great. You are the best choice.

4 years ago

check_circle

Verified Customer

star star star star star_border

Diane Fairburn, GA

I called and within the day someone came to my house. The guy who showed up was fine.

4 years ago

check_circle

Verified Customer

star star star star star

John Plano, TX

They are very responsive and they got the problem solved quickly.

4 years ago

check_circle

Verified Customer

star star star star star

Mathai Lewisville, TX

Just excellent. They're prompt, fast and they do work directly.

4 years ago

check_circle

Verified Customer

star star star star star

Richard Naples, FL

Price is good. They respond right away. They never chose the same company.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Maria Memphis, TN

The response time from Choice was fast by the service to fix the stuff was not good as they did not fix the problem.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 16th, 2021

Choice Home Warranty Reviews