Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Verified Customer

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Namir

Regarding your response for answering the calls and doing the meantenance

5 years ago

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Verified Customer

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Diana

I called they sent a plumber and took care of my problem quickly.

5 years ago

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James Amy

I received fast and excellent service. Service provider was great.

5 years ago

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Brenda Kelsey Beal

Always quick to send a great repairman. Always ready to listen.

5 years ago

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H Shaver

They have always been helpful and I've alway had excellent help very quickly

5 years ago

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Bill Forshay

They were right on time and did more than was asked of them.

5 years ago

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Verified Customer

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Joan Baukman

Immediate response to my request and great service provider.

5 years ago

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Verified Customer

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Donna A Cox Nacogdoches, TX

Too fussy with businesses that they do not want to get involved with it for their customers.

5 years ago Edited January 10, 2024

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Verified Customer

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Susan hammons

I was able to get approval quickly and was able to use who I chose for repair.

5 years ago

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Verified Customer

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MikeG Phoenix, AZ

They got everything done real fast with A real professional attitude

5 years ago Edited January 10, 2024

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Verified Customer

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Aminaca

When I call they are right there. Everything is done in a timely manner.

5 years ago

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Verified Customer

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Scott

They were very prompt about getting somebody over here and fixing the problem.

5 years ago

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Verified Customer

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Bruce

The service people that they had come out to my house to do the repair did great.

5 years ago

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Verified Customer

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Donna

I've never been denied my coverage I've always been satisfied.

5 years ago

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Verified Customer

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Terrence

They're always efficient in what I need done. I needed to use the warranty for my kitchen sink and they came in and fixed the kitchen faucet to perfection. I'm very happy with the service.

5 years ago Edited January 10, 2024

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Verified Customer

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Kai

Quickly respond to service requests. Never had an issue with CHW

5 years ago

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Verified Customer

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Kermit King

Very easy to talk with when I called. The contractor was cool also.

5 years ago

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Linda

When I need the service you provide I have to wait two 3 day and most of the time I need it when it happens.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Feb. 11th, 2020

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Verified Customer

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Juan Gutierrez

It is very good. They do a good job every time. Good service very good.

5 years ago

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Jim Henkel

Very good company, very picky about whether there is an issue with my appliance.

5 years ago

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Verified Customer

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Susan

The guy that came out was so helpful and prompt. It was just great.

5 years ago

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Verified Customer

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Dave

Had a broken ice maker. Called for service. Fast and no problems

5 years ago

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Verified Customer

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Jay Wolf

I find the company very responsive and reasonable about repairs.

5 years ago Edited January 10, 2024

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Verified Customer

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Lissette Francis

Excellent service. Excellent choice of companies they work with

5 years ago

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Verified Customer

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Eric Benton Sr

Customer service lacking. Claims not completed as promised. Misunderstanding of requests. Too long completing claims.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jan. 27th, 2020

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Verified Customer

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John Mcguire

We had a very good experience with them. They addressed our problem in a timely fashion

5 years ago

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Verified Customer

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John

They provide outstanding service providers at a reasonable rate.

5 years ago

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Verified Customer

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Richard West

The few times I had a problem i had no problem have it repaired or replaced.

5 years ago

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Verified Customer

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Rath Rath

Knowledgeable and Helpful Staff. Timely response to fix problem.

5 years ago

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Verified Customer

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Marlene Stonicher

The service is fast. The technician is very good at his job and polite.

5 years ago Edited January 10, 2024

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Verified Customer

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Virginia knight

Fast courteous very professional worked with me on an arrival time

5 years ago

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Verified Customer

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Beverly Blum

I called and within 24 hrs I had an appointment to get it fixed.

5 years ago

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Barbara Rogers

They were prompt on getting our stove taken care of and our roof looked at.

5 years ago

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Verified Customer

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Deanne Edman

They have very efficient service when you call them with a claim.

5 years ago

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Verified Customer

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Sharon

Quick response at Customer Service to problem. Repair was completed promptly.

5 years ago

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Verified Customer

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Angelica San Antonio, TX

Seems like a good value. I find them very responsive and helpful.

5 years ago

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Robert Bullhead City, AZ

Choice Home Warranty is prompt and professional and they fix everything.

5 years ago

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Verified Customer

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Kirk Lugoff, SC

The company is run by a bunch of jerk. I hadn't been late with payments and they stopped repairs. They who came out was good but not choice.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. Please send your policy/claim number to as we would like to provide a satisfactory resolution for you. In the subject line, please advise “Best Company Reviewer”

Jan. 20th, 2020

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Verified Customer

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Debra O'Donnell

Claims have been processed very quickly and with no problems.

5 years ago

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Verified Customer

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Christine

Choice Home Warranty always responds very quickly to our requests.

5 years ago

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Verified Customer

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Sally Soles

Because the few things we had to have done they were there for us thank you

5 years ago

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Verified Customer

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Patricia Stevens

Always have excellent service print professional service always

5 years ago

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Verified Customer

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Leila Jordan

I used Choice, had no problems. They were: On time, knowledgeable

5 years ago

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Verified Customer

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jim murphy

Have had several good experiences with them over several years

5 years ago

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Verified Customer

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James

Excellent response time on approvals for work authorization.

5 years ago

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Verified Customer

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Howard

Our initial claim took several weeks to clear. Second claim went through efficiently

5 years ago

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Verified Customer

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Richard

very prompt action. Service was excellent; prompt claim handling

5 years ago

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Verified Customer

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Mike

They've replaced what needed to be replaced with little hassle

5 years ago

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Doug Gandy

They have fixed the items promised. They are a very good company.

5 years ago

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Verified Customer

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Maggie Brooklyn, NY

Whenever I needed them, they're here within 24 hours. They're very responsible.

5 years ago

Choice Home Warranty Reviews