Choice Home Warranty: Read 49,118 User Reviews From Real Homeowners

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Monica Robertson

I think you guys are excellent! Customer Service is 1st rate!

1 year ago

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David

CHW provides fast, efficient service in response to requests.

1 year ago

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Dinh

Nice customer service. Quickly process the claims. Resolve problems reasonable.

1 year ago

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Danny

They could not find a contractor in a timely manner.So I was able to get my own and had no problem

1 year ago

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Frederick

Fast repair service at a good price. We have been with Choice for over 5 years

1 year ago Edited December 2, 2025

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Robin

I’ve been very pleased with Choice Home Warranty. Filing a claim is a snap and response is quick.

1 year ago

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Maria

Excellent and reliable. They respond to your call immediately.

1 year ago

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Marcia

THE QUALITY OF THEIR WORK AND FRIENDLY. ALSO THE PRICE I PAY

1 year ago

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Maher

There are many hidden uncovered items by the warranty such as corrosion . This is strange as many hidden pipes with the house can be corroded , it is

1 year ago

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Cheryl

Submitting the claim was easy and response time was excellent.

1 year ago

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V

Great experience for my first service call. Their price is great too!

1 year ago

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Barbara

Service man was terrific would like the same person if I have another claim.

1 year ago

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Bill

The plumber from High Tech Plumbing was great, he fixed the problem right away.

1 year ago Edited November 8, 2025

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Vernon

Quick reacting; experienced service. Technician had correct parts with him.

1 year ago

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John

The company responses within minutes to any request with a contact in my area.

1 year ago

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Dean

Claim denial is a big issue. There is always an excuse. Even the servicemen complained about Choice Warranty denying claims and approvals

1 year ago

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MrDsuperman

Came on time, knew what he was doing. Professional, very pleased

1 year ago

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Tina

Your Choice home warranty isn't worth the time or my money you took from me. I won't recommend this home warranty program to anybody.

1 year ago Edited September 13, 2024

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Wayne

Quick service when repair is needed. Lack of follow up after excellent service performed.

1 year ago

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farhad soltanshahi

quick andprofessional servuce. phil found and fuxed the issue rightcawat

1 year ago

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Gary Kelso

Very knowledgeable service technician courteous and professional

1 year ago

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latisha Berry

Fast, Friendly service , very satisfied with my claim service

1 year ago

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Carmen

I had to arguewith yous to get my water lines fixed... But it took awhile to do it.

1 year ago

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Eugenia

Excellent job of replacing my garbage disposal Good customer service!

1 year ago

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Guillermo

My claim was denied due to no issue on human error. Not satisfied with this decision

1 year ago

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Sandra

Very professional and nice . Done in a timely manner. We'll satisfied

1 year ago

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Thalia Bowen Upper Marlboro, Maryland

love the immediate response time to address my repair needs.

1 year ago Edited May 27, 2026

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Connie Letsky

Quick response in getting a technician to my house to fix problem

1 year ago

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David English

The process was fairly simple and exact good pool company also

1 year ago

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Barb

Every time I’ve had something wrong with an appliance they had some excuse why it couldn’t be covered. Didn’t get help wouldn’t pay for broken app.

1 year ago

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Felicia

The fact that I can call them and they acquire the repairman is the best!

1 year ago

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Anand

Choice’s response to every claim is “not covered”. They even manufactured words not on my agreement to deny coverage. Agents must be incented to deny.

1 year ago

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Douglas

1 year ago

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Alexander

Did not like that it will take about a month to replace a big ítem, like a washer or an air conditioner unit.

1 year ago

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ASA

Works just as advertised. Company was very fast to fix my appliance!

1 year ago

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Michael

I love the quick and immediate response to addressing my issue.

1 year ago

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Sandra Crosby

The company was efficient. The tech was very informative. Explained to me what the problem .

1 year ago

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Vilma Kulhan Sharon Hosein

You never are sure what is or is not covered so it takes away from the peace of mind aspect

1 year ago

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Joanne Heedles

Everything went smoothly. Very pleased with Choice and their contractors.

1 year ago

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Latiff

Very prompt in scheduling the appointment and resolving the issue Thank you

1 year ago

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Diane

I'm happy with this home warranty plan. So far none of my claims have been denied.

1 year ago

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Anna

information provided in claim form does not seem to be provided to the contractors,

1 year ago

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Janice

The electrician did great fixing my attic fan. It is working well.

1 year ago

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John

I am very happy with the AC tech that came to fix my system.

1 year ago

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pattie

Your tech you had come out was great so far we like Choice Home Warranty.

1 year ago

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Mushirah Dianne McCutchen

The technician especially the HVAC company used was excellent and professional

1 year ago

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Nick Briscoe

Quick service and the repairman was friendly and knowledgeable.

1 year ago

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Clara

Prompt service, professionalism and friendliness of contractors.

1 year ago

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Bill

The only thing I didn’t like was it took a little longer than I hoped for but they took care of the problem

1 year ago

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Allen Roch

It took 3 weeks to fix my AC. All that was wrong was a 15 min fix but 3 weeks to show up in 100 degree weather. Shifty company. Damn near died.

1 year ago

Choice Home Warranty Reviews