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Choice Home Warranty Reviews

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9.4

Overall Score

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Jerry Naples, FL

The response time was pretty fast and the work was done efficiently.

6 years ago

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James

Used it 2 or 3 times and it's been a good service. They took care of it.

6 years ago

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Gabriella

The people always respond right away and are try to be helpful.

6 years ago

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Robert Burkburnett, TX

Friendly employees and the technician did an outstanding job.

6 years ago

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Herman Spring, TX

We have had prompt service and no problems. The came out and fixed our plumbing problems.

6 years ago

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Anonymous

The last time I used my warranty on my garage door openers and they quickly came and diagnosed it and corrected it within a couple days. I've had a few times where things haven't gone as well in the last year, but the last time or two I've used it I've been very pleased.

6 years ago Edited January 10, 2024

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Geraldine Memphis, TN

When I need to use it, they are punctual, on time, and do it.

6 years ago

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Donna Lake Worth, FL

They came out and fixed my dryer. I don't ever have any problems with them.

6 years ago

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Christopher Fort Myers, FL

I only used them once but was very satisfied. They gave me excellent service.

6 years ago

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Peter And Eleanor Hatboro, PA

We had our problem repaired within2days It was easy to schedule the technician

6 years ago Edited January 10, 2024

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juanita lintecum

they have been very helpful. sometimes it takes them awhile but they get it done.

6 years ago

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Jeff Knox

They have covered Everytime I have needed them. Very pleased with service.

6 years ago

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Al Holifield

Great Service. Fast repairs. Great customer service and follow up.

6 years ago

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Gregory Pappas

Outstanding Service and extremely sensitive to customer's needs

6 years ago

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Otis Bradbury

Fast professional service. Easy to file a claim. Fast response time.

6 years ago

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Teresa

Excellent customer service and havent had any issues with them

6 years ago

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Jude Lasserre

They took good care and we're quick. Cordial and professional.

6 years ago

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Marva

Quick service when called. Experienced technicians. Good service.

6 years ago

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Michelle C

Choice is easy to work with and their website is very helpful

6 years ago

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BJ

Fast, professional service provided to fix our air conditioner.

6 years ago

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Michael Rivera

Reliable & Trustworthy. No disappointments & A great value for my money.

6 years ago

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Richard Easterberg

Always send help when needed. Like the cost I pay upfront when they arrived

6 years ago

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Debra Guzman

I''ve had 5 claims and they have repaired each claim quick and eaisily.

6 years ago

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Bridgett

They sent someone out the very next day when my a/c went out

6 years ago

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Abdou Diop

Great and prompt service, never had problem of any type with them

6 years ago

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Dr Lloyd Bardfeld Bonita Springs, FL

Prompt service. Was able to use my own repair person & was reimbursed

6 years ago

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Anonymous Chandler, AZ

We had a swimming pool problem and they responded quickly and resolved within two days.

6 years ago

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Tucker

They seem to deny most claims under the reason '''failure to maintain''. So it''s a catch all for anything they don''t want to cover. They never covered one of my claims

6 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 5th, 2019

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James Butler

Had a little problem with the Time frame from start to finish, but it all worked out.

6 years ago

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Mary Lloyd Lorton, VA

Great service. Choice scheduled to 23 May tech called and got me early 19 May

6 years ago Edited January 10, 2024

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George Korich

As they promised prompt service and worry free about home appliance failure.

6 years ago

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Kathy

Good price when I signed up. Staff very helpful. Recommend them.

6 years ago

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Roger

fast response technician showed up when schedule and took care of the problem

6 years ago

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steve

always fast,couteous and on time. they have not failed me yet

6 years ago

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Randy Means

They did a great job, the tech they sent was prompt and professional

6 years ago

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Sam Nigro

Fact driven. Truth seeking. Honest. Committed to helping.

6 years ago

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Nick

Excellent turnaround times and knowledgeable contractors fixing issues correctly the first time.

6 years ago

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Jenna Wozar (Santa maria)

Awesome response time. Never had an issue after it was resolved

6 years ago

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Fay Gallaher

They're response time is good and the employees are curtious

6 years ago

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Rebecca S Franklin

Muy experience with then has been GREAT... Prompt, efficient and thorough.

6 years ago

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C. Senior

Fast, reliable, wasn't hard to communicate with concerning my home issues

6 years ago

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Stan peterson

you denied a legitamte claim! I had a motor go out of my A/C unit and wouldn't replace it even though our home inspection showed it working properly!!

6 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. In efforts to assist, our Consumer Advocate will message you directly to further address your concerns.

Sep. 5th, 2019

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Michael

Great service willing to help customer in every way possible

6 years ago

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Carol Esparza

I have not filed a claim but when I called I loved the options I had.

6 years ago

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Marilyn Posey

They are ALWAYS fast, courteous and professional when I need them.

6 years ago

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Khaliel Rasheed

your response time is not set up for emergencies.I cot my Ac fixed 3mts ago outside tghe contract.The same day.n

6 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 5th, 2019

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T. Foster

The repairman was knowledgeable, on time and he fixed my refrigerator quickly.

6 years ago

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Rosemarie Boles

Service has been quick when asked for. Other companies have not been as prompt.

6 years ago

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Bill

professionalism and clean up along the way. Friendly but don't waste time.

6 years ago

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Ernest

Quick respones to said problems. The problems was fixed on each service call.

6 years ago

@endstack