Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Lina Midlothian, VA

Scheduling a service is fast and easy. No issues with quality of services.

4 years ago

check_circle

Verified Customer

star star star star star

Cosme Rennella South Miami, FL

Choice is prompt in responding to my needs and resolving my household repairs.

4 years ago

check_circle

Verified Customer

star star star star star

Patricia A Tos Wichita, KS

Service was provided right away with a Co. that knew what they were doing

4 years ago

check_circle

Verified Customer

star star star star star

Jeanne Rich Middletown, NJ

They respond quickly to my service requests and send competent repairmen

4 years ago

check_circle

Verified Customer

star star star star star_border

Jacqueline Thueringer Sun City West, AZ

Our air conditioner needed repair and it took 3 days to get a repair company assigned

4 years ago

check_circle

Verified Customer

star star star star star_border

Thomas & Betty Chicago, IL

Customer service is responsive and get back to me with updates. It is the best price too.

4 years ago

check_circle

Verified Customer

star star star star star

Willa Freeport, NY

They sent a reputable company and they were very professional did the job well.

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Rob Shelby Anthem, AZ

Although we used the service and our issue got resolved, we paid a tremendous amount out of our pockets to get the issue resolved.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Sara Roppolo Smithville, TX

Quick to make appointment, key guy came out in a timely manner. No complaints.

4 years ago

check_circle

Verified Customer

star star star star star

Scott Corbett

Easy process to file a claim, fast turnaround.

4 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Mary Fort Washington, MD

Prompt and courteous service. Very satisfied. Will refer to others.

4 years ago

check_circle

Verified Customer

star star star star star

Terry hoss Johnson City, TN

Excellent service, timely response times, excellent buy for the money

4 years ago

check_circle

Verified Customer

star star star star star

Allen Hollingsworth Virginia Beach, VA

Very responsive and have had no problems with getting claims addressed.

4 years ago

check_circle

Verified Customer

star star star star star

MARGA Safety Harbor, FL

When I called to report my problem service was timely and professional.

4 years ago

check_circle

Verified Customer

star star star star star

Amber Las Vegas, NV

They will find a vendor usually within 24 hours and with the phone #.

4 years ago

check_circle

Verified Customer

star star star star star

Carmell clapp Butner, NC

Good service and trustworthy! Very prompt in solving my problems!

4 years ago

check_circle

Verified Customer

star star star star star

Charlene Corley Clinton, MD

Fantastic service, reliable vendors, prompt response to claims

4 years ago

check_circle

Verified Customer

star star star star star

Dale Williamson Pekin, IL

Prompt attention to my claim. The technician was knowledgeable and efficient.

4 years ago

check_circle

Verified Customer

star star star star star

Deborah Ellis Lawrenceville, GA

They have been able to service all of my issues in a timely manner.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Michael Bailey Lewisville, TX

Because it appears they pick and choise what to cover wven if in the contract and w8ll not replace with like items.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Aug. 11th, 2021

check_circle

Verified Customer

star star star star star_border

Don mcdougall Collierville, TN

Great service and support. Very professional technicians and super supporting customer service

4 years ago

check_circle

Verified Customer

star star star star star

Dwight Stewart Aurora, CO

I like the fast reply’s an the quality of service there company offers

4 years ago

check_circle

Verified Customer

star star star star star

Julio Rios Wilmington, NC

Good customer service Quick response to get a technician to your home

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Frank Morelli Kendall Park, NJ

2 calls so far and neither was covered. The good news is you do respond quickly with knowledgable people.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Aug. 11th, 2021

check_circle

Verified Customer

star star star star star

Gail Mehaffey Las Vegas, NV

Just had a problem with my air conditioning, was taken care of quickly

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Gary Hillermann Lorain, OH

Keep raising deductible, techs not doing repair right, 1 out of 3 claims it takes days to get a tech to our house

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Aug. 11th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Max Ghafar Irving, TX

Home Warranty denied the repair diagnosed by their plumber after a week waiting for plumber to show up. I had to call a plumber and pay $250 to unplug the sewer line.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 11th, 2021

check_circle

Verified Customer

star star star star star

Jared Henson Mobile, AL

Did a good job on the work they did. They were very nice an professional

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Beverley Parrillo Okatie, SC

I should have received a new dishwasher, instead I paid $85.00 to get the old one that is doing the same thing before the service call.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Aug. 11th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Katherine De Preter Bedenko Lake Forest, IL

It has been over2 weeks & they haven’t repaired our 14 yr old dishwasher. The technician had advised replacing it. All I want is a working dishwasher.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Aug. 12th, 2021

check_circle

Verified Customer

star star star star star

Sheila Williams Saint Albans, NY

The tech that I received to service my fridge was the best ever

4 years ago

check_circle

Verified Customer

star star star star star

Louise van Rensburg Queen Creek, AZ

We had a problem with a recirculating pump and it was seen to in record time.

4 years ago

check_circle

Verified Customer

star star star star star

Mark Steven Bahr Minneapolis, MN

Excellent timing, great service, would highly recommend to friends and family,

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Martin Jimeno Las Vegas, NV

Like a lot of these company's they do not replace your appliances! There's a limit so it's gonna cost you big time!

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Aug. 12th, 2021

check_circle

Verified Customer

star star star star star

Mashhud Mirza Memphis, TN

Our water heater was leaking, it was replaced under warranty promptly.

4 years ago

check_circle

Verified Customer

star star star star star

AJ Sugar Land, TX

The way they handle the claim. Very cordial and professional

4 years ago

check_circle

Verified Customer

star star star star star

Wendy M Atlanta, TX

Got appointment quickly and technician was professional & polite.

4 years ago

check_circle

Verified Customer

star star star star star

Carla Monsalud Las Vegas, NV

Fast and quality service, good technician and customer service.

4 years ago

check_circle

Verified Customer

star star star star star

Norma Swank Oswego, KS

Very commendable. Even in this epidemic got some one to come fix my Dryer.

4 years ago

check_circle

Verified Customer

star star star star star

Bob Kuehn Tomball, TX

Fast.. fixed the problem. Techs were very friendly and professional

4 years ago

check_circle

Verified Customer

star star star star star

Cathy Himpler Nottingham, MD

The repairman fixed the repair in a timely manner. He was very professional.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Edna Chavez Henderson, NV

The wait until you find a vendor that would take my work order , the guy Juan with NV handyman save your rate !

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we are pleased to hear that you were satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your positive feedback to the Director of Vendor Relations.

Jul. 29th, 2021

check_circle

Verified Customer

star star star star star

Carrie Post Little Rock, AR

They have high customer service, and their prices are reasonable.

4 years ago

check_circle

Verified Customer

star star star star star

Denise Glendale, AZ

Every time I requested service the have responded very fast

4 years ago

check_circle

Verified Customer

star star star star star

Devin Dayton, OH

They always respond quickly and send people that have great customer service.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Diane Anderson Ormond Beach, FL

I really don't have my problem resolved yet. It worked before and now it doesn't. They say there is no problem.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jul. 22nd, 2021

check_circle

Verified Customer

star star star star star

Joan Adkins Belleville, IL

Received immediate response to our call and problem fixed next day.

4 years ago

check_circle

Verified Customer

star star star star star

Kathy Hopkins Meridian, ID

They were were prompt and the service man they sent out was great

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Laura Howell Montgomery, TX

Well we've had a couple issues one guy was kind of odd in the way you fix something in the other company has yet to still come for the third visit to finally fix my item

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jul. 22nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Manuel A. Delgado Nashville, TN

While I understand it is not an emergency service, far to many delays in getting importing repairs when needed.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jul. 22nd, 2021

Choice Home Warranty Reviews