Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Ricky

Great value and piece of mind knowing that eventually something will break.

2 years ago

check_circle

Verified Customer

star star star star star

Teresa

Very efficient got the job done quickly staff was very friendly

2 years ago

check_circle

Verified Customer

star star star star star

Wilford

Ease of initiating a claim Speedy response Easy to connect with support staff

2 years ago

check_circle

Verified Customer

star star star star star

Sharon

It was an easy process and my heat was back on in a couple of days.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Shelany

Takes too long to get a contractor assigned. Tries to avoid paying for anything Confusing language in policy to avoid paying

2 years ago

check_circle

Verified Customer

star star star star star

yatesjanet@aol.com

The two companies sent for repairs were on-time and very professional.

2 years ago

check_circle

Verified Customer

star star star star star

betty freeze

My detailed experiences with Choice Home' service to me are following.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Recardo Bryant

Choice has been charging me double monthly. I called about this issue last week & was told it would be taken care of in a few days.

2 years ago

check_circle

Verified Customer

star star star star star

Robert

It was very fast and the techs were very friendly and polite

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Marlene

Electrical tech did not show up or call. I had to call them, they said they passed my exit and said they will come this morning but still haven't heard from them.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Rod Shier

I submitted a claim for same problem June 2023, it is April 2024, which CHW is informing me that the work is complete, however, it still not fixed.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Paul

Inevitably CHW finds a way to deny the claim. I would say I have in 5 years had about a 50% success rate.

2 years ago

check_circle

Verified Customer

star star star star star

Ezra

So far I like it all, but I have heard some things that are concerning to me

2 years ago

check_circle

Verified Customer

star star star star star

Gene

Jessica was great. She handled my issue in a very professional way. Thanks

2 years ago

check_circle

Verified Customer

star star star star star

Jane Wiley

Service technicians that responded to my calls were professional and polite.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

DeRosa II

Again...texh came did DW... he ordered parts...4.8 was appointment.. he didn't show and CHOICE HOME WARRANTY... SUCKS... THEY DO NOTHING AND OFFER SUBPAR SERVICE!

2 years ago

check_circle

Verified Customer

star star star star star

janice buono

The contractor was very nice and explained every thing to me.

2 years ago

check_circle

Verified Customer

star star star star star

Kimberly Navarro

I got the appointment real quickly. Within the week my refrigerator was fixed.

2 years ago

check_circle

Verified Customer

star star star star star

Jennifer Mannion

I love it. Claims are answered fast. Customer service is great.

2 years ago

check_circle

Verified Customer

star star star star star_border

Brenda Corell

Fairly new customer - so far we're satisfied with the plan and most of the service companies.

2 years ago

check_circle

Verified Customer

star star star star star

Nora Azenon

I am satisfied with the outcome of work when a claim is submitted

2 years ago

check_circle

Verified Customer

star star star star star

Debra

Have been very happy with each time I have used Choice for appliance repair.

2 years ago

check_circle

Verified Customer

star star star star star

Esmina Roberts

Excellent service. So far the best home warranty company we ever had!!

2 years ago

check_circle

Verified Customer

star star star star star

Leonora

They recommend a top rated service company who provided an efficient serviceman

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Allan

Plumber no booties and refused to remove shoes. Replaced next plumber did not resolve problem and choice said still Must use service.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Brian

Picks and chooses what they want to cover. When something bigger actually happens they’re out. I’m having to hire an attorney to look into a simple matter.

2 years ago

check_circle

Verified Customer

star star star star star

Taurus

Great Service , low cost, fixed right the first time every time

2 years ago

check_circle

Verified Customer

star star star star star_border

Jane Isabelle

The part had to be ordered for my fridge…still waiting to hear back from the company.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bee Karnes

Company did not follow thru with last claim even after repairman at my home... customer service no help. No call back or follow up. I have repeatedly called no success..

2 years ago

check_circle

Verified Customer

star star star star star

Margaret Latham

My problem with my a/c was handled quickly and in a very professional manner.

2 years ago

check_circle

Verified Customer

star star star star star

Kingston Thomas

Excellent company, love the way they have the customer concerns priority.

2 years ago

check_circle

Verified Customer

star star star star star

Noel

Great customer service! Friendly representatives and contractor.

2 years ago

check_circle

Verified Customer

star star star star star

Emma

My heater went out. They responded and answered all my questions in one call.

2 years ago

check_circle

Verified Customer

star star star star star

Justin

Just recently, we had a hot water heater go out. They handled it the next day.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Douglas

It took 5 days to find an HVAC place to come check my system out (over a weekend). Overall I was without heat in March for 13 days.

2 years ago

check_circle

Verified Customer

star star star star star

Michael Halbmaier

I only used it once so far and they were fast and efficient.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Bridgette Irvine, CA

Slow service call Takes too long for a service call Instead of calling asking what is a good day for you. You take off work then they don't show up

2 years ago

check_circle

Verified Customer

star star star star star

Cheryl Blockus

Techs seemed to know what they were doing. Dryer is much better.

2 years ago Edited June 7, 2024

check_circle

Verified Customer

star star star star star

Darlene Crank Bossier City, LA

They responded quickly to my calls. And took care of my iddues

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Charles Raleigh, NC

Took to long to fix my problem, ordered the wrong part and I had to be the go between the plumber and choice so I am not happy with there service

2 years ago

check_circle

Verified Customer

star star star star star_border

Sebastian

WE NEED THIS TYPE OF SERVICE. WE MEET SOME GOOD REPAIR PEOPLE AT TIMES. THANK YOU

2 years ago

check_circle

Verified Customer

star star star star star_border

Gay Springfield, VA

Happy with diagnosis and repair but had to wait too long for the service appointment.

2 years ago

check_circle

Verified Customer

star star star star star

Jesse

Very responsive to questions I had Just need a outside foundation plan maybe

2 years ago

check_circle

Verified Customer

star star star star star

Suri

Dedicated customer service. Always make sure the issue is resolved

2 years ago

check_circle

Verified Customer

star star star star star

Jon Corral Los Angeles, CA

Damarcus was super efficient, kind and professional. Job quality was excellent.

2 years ago

check_circle

Verified Customer

star star star star star

Adrian Enrique Chairez Arlington, TX

I love this company , they provide great services and very profesional workers

2 years ago

check_circle

Verified Customer

star star star star star

Fatima FL

Responsive and if they can't fix they replace. Very good experience!

2 years ago

check_circle

Verified Customer

star star star star star

Warren Wood Leesburg, VA

Professional and accurate diagnosis with corresponding repair.

2 years ago

check_circle

Verified Customer

star star star star star_border

Robert

I've used it several times. I used it on air, a refrigerator, a microwave, and a pool.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Allan

My air conditioning technician said the unit was completely non functional, and you would still not cover the replacement.

2 years ago

Choice Home Warranty Reviews