Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Rich conte Las Vegas, NV

Poor customer service. My case manager never returned my call or answered my emails for almost two weeks. I cancelled my subscription

3 years ago

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Joseph H Jimerson Waldorf, MD

If your appliance can't be repaired Choice won't replace it with equal item. They gave me $450 for a $900 washing machine

3 years ago

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Lillian Fahr Spring, TX

The stuff they actually cover is minimal and the people they send over don't make much effort to fix things right.

3 years ago

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Donna A Gibson-Hancox Manchester, CT

The only issue I have is not being able to get un touch with the vendor if you have any questions or changes

3 years ago

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Doug Nitcavic Theodore, AL

Went through 3 technicians before one came to my house. Two weeks passed from first call to arrival of technician

3 years ago

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Flo Teal Nacogdoches, TX

When I needed them the most they came thru very quickly to fix me up

3 years ago

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Bryan Johnston Buda, TX

Easy to work with and great service. Has very quick response time

3 years ago

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Lise Belanger Fort Myers, FL

They were very responsive and had a service person out to our pace in a day.

3 years ago

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Curtis Pickwell Kingsport, TN

Choice Home Warranty has always taken care of every problem immediately

3 years ago

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Ernest L McCombs Granbury, TX

knowlegedable, friendly, and timely. Clean and nice appearance

3 years ago

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Jim Kelley Freeburg, IL

Excellent service and quality service along with friendly staff

3 years ago

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Delores Jones Mobile, AL

Because the service technicians that are sent to do the jobs, sometimes dont complete the service that was requested.

3 years ago

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Marcella Willis Chester, PA

Fair timing to handle my problem and upon reacting the problem was solve least than 4 hours.

3 years ago

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Marlene ingram Quitman, TX

First tech did not come. Next tech come did a great job. Had to wait for part Completed job

3 years ago

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Travis Lipan, TX

Unreasonable offer to replace my microwave. Several hundred $ off from it's going to cost me. Contract I signed said it would replace it.

3 years ago

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Jennifer R Noll Reading, PA

Initially, I was impressed... But now going forward the communication isn't good...the phone agents are great though

3 years ago

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Maxine Cohen Jericho, NY

I have try to get something repaired and the 2 service comp never showed and the third along with the other service companies do not do that kind of work.

3 years ago

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Samir Keller, TX

We had a leaky bathroom, so we called the Choice and they came to fix it.

3 years ago

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Anonymous Castle Rock, CO

I needed to use Choice and the technician that came out was very knowledgeable and was able to help me.

3 years ago

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Jackie Missouri City, TX

I used it once about a month ago and everything worked out fine.

3 years ago

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Jamie Hill Huntington, WV

I had a air conditioner problem, called HW and they got a rep out in 3 days.

3 years ago

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John San Ramon, CA

Prompt service and helpful people. Excellent online claim filing and tracking

3 years ago

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Matthew Mitchell Greenwood, LA

Great services provided when they replaced the air conditioner unit

3 years ago

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Roberto Vargas Lehi, UT

No hassle, easy to set ser an appointment, 100% good experience

3 years ago

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Mark-Anthony Evans Corsicana, TX

They've always done a very good job On selecting good service people

3 years ago

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Frank D. Janowicz Santa Fe Springs, CA

EXPLAINED WHY THEY FIT REFRIGATOR. WILL BE REPARIED IN ONE WEEK

3 years ago

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Kathy Orlando Palm Coast, FL

Great service Polite Great price Several appliances repaired

3 years ago

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Harper Hargrove Humble, TX

The service plans are great but some of the repair companies have slow or delayed service times.

3 years ago

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Joseph J. Malafarina

After basic information was corrected, the claim process went very smoothly. Everyone was very courteous.

3 years ago Edited January 10, 2024

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Krista McArtan Linden, NC

They promise "coverage" but the only offer a fraction of the cost to replace when a covered item needs to be replaced.

3 years ago

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Justin Kasdorf Milwaukee, WI

I called them for a garage door issue and not only did I have to pay Choice home Warranty their copay I had to pay 100% of the garage door repair myself.

3 years ago

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Harold S Zimmerman Miami, FL

My (full house) air-contioner has been broken since August 4th. It is still broken and Choice is saying that pieces to repair it are ordered since about August 9th.

3 years ago

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Anonymous Las Vegas, NV

Very quick work. I called it in and someone else called me within a couple days.

3 years ago

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Janine Dumfries, VA

Knowledgeable and timely. They were responsive and fixed the problem.

3 years ago

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Henry Radcliff, KY

Very reliable. I used once for a light fixture and they fixed it.

3 years ago

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Anonymous Henderson, NV

They've just been very responsive I haven't had any problem with them at all.

3 years ago

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Russ Savannah, GA

I have used choice for my stove and refrigerator. They were prompt when I sent in a request.

3 years ago

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Zainab And Rizwan Hightstown, NJ

They're always responding quickly. It seems like a good service.

3 years ago

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Rafael Lakeland, FL

Dealing with choice home warranty has been good they have responded accordingly.

3 years ago

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Robert Bradshaw Herculaneum, MO

This was taken care of in a timely manner compared to my last claim!

3 years ago

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Donna Voigt Destin, FL

Tech very friendly, fixed problem, and called to check on repair after he left

3 years ago

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Ahmad Abu-Roub Georgetown, TX

Fast response and service . The plumber arrived in time and he knew what to do!

3 years ago

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Donna Keeley Porterville, CA

My dryer went out and I called and it was taken care of promptly

3 years ago

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Jessica Gonzalez Ocoee, FL

They are responsive and quick and trustworthy great service

3 years ago

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les Leauber Harrisburg, PA

they have assisted me numerous times in a timley and professional manner.

3 years ago

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Robert Mckee Flatwoods, KY

They helped me with the issues I was having quickly and professionally

3 years ago

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Kathy Woodson La Quinta, CA

So far they have been very expedient and have quality repair personnel

3 years ago

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Ernesto tagle Phoenix, AZ

They get the job done. Im never dissatisfied. They are client advocate.

3 years ago

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Randi Helmkamp Granite City, IL

Great easy quick fantastic excellent customer service good value

3 years ago

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Tonia Denzy Midland, TX

Great customer service, very professional, timely service ,reliable, etc

3 years ago

Choice Home Warranty Reviews