Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Deborah Bingham

Everything was wonderful great service definitely worth the money

1 year ago

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Michele Haggiag

Choice has always been able to get my items repaired in a timely manner

1 year ago

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Melissa Serna

They are quick to approve my claims. Always available to answer my questions.

1 year ago

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Pamela

Service was prompt and repairman was polite and fixed problem on first visit

1 year ago

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Rao

Thaplan offers a multi-year contract at reasonable premium prices

1 year ago

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William

So far so good , getting a repair was easy to do and quite affordable

1 year ago

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Anthony

Communication can be difficult but otherwise we have been pleased with the service.

1 year ago Edited November 8, 2025

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RS

The process takes too long and $335 for a replacement dryer ...where can I begin to find one for close to that amount. Disappointed in this.

1 year ago

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Steve

Still waiting on the company you all selected to fix or repair my unit for over two months. Im out 100 dollars for nothing.

1 year ago

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Robert

I am completely disappointed with signing up with this company! They have loopholes in their contracts! I wouldn’t recommend my worst enemy to sign up with CHW!

1 year ago

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Tammy

Other than delays with the repair man company, I'm very happy

1 year ago

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Jack

Still waiting for the microwave to be repaired, put customer service lady, Jennifer has been very kind and informative.

1 year ago

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Paul

Dryer broke. Choice decided to replace instead of repair. But did not provide adequate funds to replace

1 year ago

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Oswald

Easy to file a claim and technician was very knowledgeable and fast

1 year ago

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Frances

Requesting service via the app and the short turn around time

1 year ago

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Jay

Explained issue person worked on the plumbing problem. Now working fine

1 year ago

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Peggy Gipson

It took a week to get someone to repair my fridge causing me to lose a lot of food that I wasn't refunded for.

1 year ago

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Dory Gedeon

Great service from A to Z. Issue resolved in a timely manner.

1 year ago

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David

They were available when I needed them. They knew what to do to fix problem.

1 year ago

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Claire Omrod

1 year ago

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Keith Greenberg

There are WAY too many sales emails especially since I agreed to a multi year program.

1 year ago

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Gary

I have had this warranty company for over 14 years. Reaction to service calls are getting slower. Thinking about dropping service

1 year ago

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Maria Khabbaz

Excellent service. Issue was taken care of 1 Day after claim was made.

1 year ago

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Dan

Very good at responding. Always good advice about the repair.

1 year ago

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Sharry

When I call, Choice always try to get someone to me as soon as possible.

1 year ago Edited July 3, 2025

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Earl

Neutral in my opinion . Service is accurate. prompt and reasonable. I have no issues.

1 year ago

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Ruthie/Richard Parker

There when I need you. Not a long process and prompt service

1 year ago

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Shervon Thompson

Qualified technicians and all issues were resolved in a timely manner.

1 year ago

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Linda Morgan

After the 2nd and 3rd try our fan on our heat and air was repaired and is working great now.

1 year ago

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Diane

No service. It was obvious on the first claim that no one wants to work for them...took over 5 days with no water and still didn't have a contractor take the kob

1 year ago

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Yvonne Guerra

Services great, They had somebody come out right away. Everybody friendly

1 year ago

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Maricarmen Deharo

Im still waiting for one of my orders. I called the 31st. Nobody hasn’t responded to make my appointment!

1 year ago

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Shenika

It's worth the money. Kiesha, my sales rep was very thorough and professional

1 year ago

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Mary Kalil

Efficient service with ability to resolve problems in real time

1 year ago Edited January 13, 2025

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Neville Ishack

Very happy with choice warranty . Their communication is very good

1 year ago

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Marilyn

Everyone should have a home warranty. I recommend Choice home warranty.

1 year ago Edited January 2, 2025

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Chuck

Waiting 8 days for AC repair in August in ridiculous. Other issues were reasonable.

1 year ago

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Judy “Carol”

They have been very responsive. That is why I left another company.

1 year ago

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John

They helped with small things but refused large repairs based on "previously existing" (doubtful in my case) or urgency.

1 year ago

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Alma Salas

Take to long to solve a problem and over a month and half to get the certificate for my washer after several calls

1 year ago

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Isabella

The specialist was very professional. The customer service is excellent!

1 year ago

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Edward

Last claim have not been finish, the leak was taking care of but the dry wall is not finish. thank you

1 year ago

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Syed

I am with Choice from soo many years and never got any problem

1 year ago

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Lois

Best response. Knowledgeable technician. On time. Very polite.

1 year ago

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Shareece

I did not have any issues until this last claim. Poor communication and lack of trust with the claims approval process.

1 year ago

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Charlie

It has been a breeze to get our washer repaired. Exceeded my expectations.

1 year ago

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Nilesh

unlike other home warranty companies choice response is fast

1 year ago

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Evelyn E

The technician did an excellent job fixing the water leakage in my refrigerator

1 year ago

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Kathy

I like everything about CHW. They were very courteous and got it completed.

1 year ago

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Stephen

The technician that came out to the house was on time and thorough.

1 year ago

Choice Home Warranty Reviews