Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Marieta Gilbert, SC

The technician did a great job and was very timely with his appointment.

2 years ago

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Cornelius Antwine Vicksburg, MS

Speed of getting in contact with me when I initiated the problem.

2 years ago Edited October 18, 2023

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Kevin Brown Aberdeen, MS

Like the flat fee but did not like the quality of workmanship and not being able to choose provider

2 years ago

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Kim Rua El Paso, TX

Had Choice come out for a dryer issue. Timely, courteous and fast.

2 years ago

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John Maumelle, AR

They were very quick to get someone when no one was available.

2 years ago

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sue Plainfield, IL

They repaired my claim and was little out of pocket expense for me

2 years ago

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Jacques

I am still waiting for my dishwasher stipend. It doesn’t cover the cost of the cheapest dishwasher at Home Depot, nor does it cover installation. Totally unsatisfied.

2 years ago

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Carl Philadelphia, PA

on line contact and some times quick service. but sometimes the contractors seem a little shady !

2 years ago

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William Texarkana, TX

Your reply to our repair request was very fast and refreshing.

2 years ago

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Patrick Walker Guston, KY

This rating is for the people whom actually complete the work.

2 years ago

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Richard Jarrell TX

A outstanding job on replacing GFI to get power 🔋 back in the garage.

2 years ago

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Chase Sheda Corpus Christi, TX

I am very happy with Choice Home Warranty... no hassle or anything.

2 years ago

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Jefferson Breen Los Angeles, CA

We have been waiting over three weeks to hear from a technician re: our refrigerator that is not working. Have called but still no response. UNACCEPTABLE!!

2 years ago

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Kristen Gruendler St Louis, MO

They are very responsive. We have had nothing but a great experience

2 years ago

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Mike Glor Kansas City, MO

Monthly premium is a little high but its better than paying full price for all the insured items

2 years ago Edited October 6, 2023

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Indrajitsurekha Cary, NC

One claim was very good and a second claim was very bad and the customer service dept. did not offer any help for the bad claim #213801472.

2 years ago

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Konrad Summers Los Angeles, CA

The time it has taken to resolve my only claim has been extensive, So I am not willing to give full throated review.

2 years ago Edited October 18, 2023

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David

Great response , seems the wrong part was sent to Bennet and sons they couldn’t finish the job

2 years ago

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Laurie Marks Nashville, TN

Great product for the money. Easy to book service request online.

2 years ago

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Iris Castro New Windsor, NY

Your staff are great and the technician provided me excellent services

2 years ago

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Peggy Enright Philadelphia, PA

VERY UNHAPPY. Refusing my need for a new water heater with some lame reason saying it is commercial..ha! It is in my home...which IS Not commercial !!!

2 years ago

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Mae

They connect you to the right people. Security should be an issue.

2 years ago

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Laura Dallas, TX

The technician was very efficient and worked in a timely manner

2 years ago

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David Gellatly Savannah, GA

The tech was great, All went well, Tech was polite and professional

2 years ago

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Eddie Chino Valley, AZ

Fast response by the technician. Found and fix the problem very quickly.

2 years ago

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George Sedona, AZ

All the repairs needed so far have been excellently done and very timely.

2 years ago

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Carl Atlanta, GA

Great customer service. Claims are handled promptly and with ease.

2 years ago

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Deb Peoria, AZ

Quick and easy service. The installer was also very professional and helpful.

2 years ago

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Lucille Greenville, TX

Quality service, efficient . Trustworthy. I would Recommend.

2 years ago

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Daniel Burgett Olathe, KS

Very prompt at fixing the issue. Garage door opener problems

2 years ago

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Tasha Ocala, FL

I appreciate the fact that I don't have to search for service professionals in my area.

2 years ago Edited October 3, 2023

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Pamella Huggins Marble Falls, TX

I am still waiting to have my washing machine changed out as there are no parts available. Hope to hear soon.

2 years ago Edited October 3, 2023

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Rick Bianchi Des Moines, IA

It is never explained that you have to follow there process. The technicians are not assigned promptly at all.

2 years ago

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Melinda R

The reps are not quite helpful and rude. The company doesn’t put customers first. The company also doesn’t replace just band aid the problem

2 years ago Edited October 18, 2023

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Anthony Edwards Buford, GA

Awesome!!!!! They arw very quick and efficient when in need.

2 years ago

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Tray Davis San Antonio, TX

Awesome guy, very knowledgeable of the situation and quick efficient service

2 years ago

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Eugene

Very happy with the contractors that they use for their service.

2 years ago

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Charles

They try to help. Our heater was going out and they sent someone right out to fix it.

2 years ago

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Anonymous

We had a good price. But I had broken hinges on my washer and they did not cover wear and tear.

2 years ago

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Latham

The man told me he'll be here about a certain time and he was here about a certain time.

2 years ago

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Richard

I've only needed a couple of things from them and they were very, very good at doing that.

2 years ago

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Ray

Other than the claims, the company does well, but it's hard to put a decent claim in against the company.

2 years ago

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Sheri

They've always given the status if I needed it or called and let me know that the person's on their way.

2 years ago

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David

If only reimbursement was quicker things would be so much better takes too long

2 years ago Edited February 6, 2026

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Ballack Orlando, FL

Excellent and quick service ! Glad to have purchased Choice Home Warranty.

2 years ago

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carlie williams Florissant, MO

I like they save me money and follow through with effective repairs.

2 years ago

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Priscilla Berry Pasadena, MD

I don't like that I have to wait so long for Choice Home Warranty to find technicians to assist me with my home issues

2 years ago

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Donald Green Atlanta, GA

Service Provider were never on time. And your office just send out auto Dates and Tme everyday and the Service Provider dose not know he had a call until four days later.

2 years ago

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Olivia Colorado Springs, CO

Convenient to call for appliance repairs . Fast response from vendors

2 years ago

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Janice Maia, 13

Everything we called Choice Home for got rejected. Seems as though CHW does not cover a lot. READ THE FINE PRINT and keep your fingers crossed when needing their service.

2 years ago

Choice Home Warranty Reviews