Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Verified Customer

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Krishna Aurora, IL

Service is great. Person who is serving wearing mask overall great

4 years ago

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Gene Martine Jacksonville, FL

My experience with the process of filing a claim was very easy.

4 years ago

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Paula stork Charlotte, NC

Excellent repair company sent out. Repair went well very satisfied.

4 years ago

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Gwen Bland Cove City, NC

Both of the technicians have been very nice and genuine in their work.

4 years ago

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Henry Stucken Odessa, FL

Quick and easy. The repair man was quick to respond and professional.

4 years ago

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Vicky J Vandygriff Wilmer, TX

Quick response. Representatives are always courteous and professional.

4 years ago

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Blair Alexander Edgewater, MD

They were professional and timely. They were professional and very timely.

4 years ago

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Benita Heindel Las Vegas, NV

They have always responded to our issue(s) in a timely manner

4 years ago

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Richard Jones, OK

Every claim I have made has been handled very quickly and professionally

4 years ago

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Donnie Johnson Cincinnati, OH

I have had only one service experience and the process went smoothly

4 years ago

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Neha Parikh Chandler, AZ

They fixed my microwave and toilet right away. I am very satisfied with service I got .

4 years ago

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Owen Johnston Winchester, VA

Had service provided very quickly when I called Choice Home Warranty

4 years ago

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Robert Charles Warren Henderson, NV

easy to communicate claims done in a timely manner professional courteous

4 years ago

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PATRICIA Riverdale, GA

They are there when I need them. I only needed them 3times within the last 5

4 years ago

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Daryl Gray

Love best choice, there are quick and very professional. Always on point

4 years ago Edited July 8, 2025

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Jason Columbus, OH

I've had pretty good customer service. The plumber did a good job on the last claim that I had.

4 years ago

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Bonnie Berry Cocoa, FL

They were very quick to respond & have a technician out to me the next day

4 years ago

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Elizabeth Butler Walls, MS

Quick to come help...professional work...suggestions to help situations

4 years ago

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John Van Asperen Eaton Rapids, MI

The Technician who made the service call was fantastic. The Choice Rep. I spoke with on the telephone, however, leaves much to be desired.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 11th, 2021

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Verified Customer

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Linda Saint Louis, MO

Quick good service reputable contractors that do really good work.

4 years ago

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Michael Sekara Richmond Hill, GA

Easy to file the claim...the technician was prompt polite and efficient...

4 years ago

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Peter M & Theresa Robinson Lincoln Park, NJ

Service was fast & easy. They accomplished everything I needed.

4 years ago

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Roger W Pelot

Good service and reasonable pricing. Member for several years.

4 years ago Edited September 26, 2024

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Ron Taylor San Angelo, TX

It was easy and the technician was scheduled for the next day.

4 years ago

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Salwa Jaffar Dinwiddie, VA

They answer all questions! Order the items and fixed my issues in one week.

4 years ago

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Shawn Bausman Cumming, GA

Easy claim and fast repairs. Easy online process to initiate the claim.

4 years ago

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Sheila Gatewood Marion, IA

They responded quickly and sent a good technician to fix my furnace.

4 years ago

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Susana Prescott Valley, AZ

Fast response profesional company adjusters are knowledgeable and professional

4 years ago

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Tommy Dill Hot Springs Village, AR

They sent a great, knowledgeable, company out to fix the problem

4 years ago

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V. Susie Oliphant Hyattsville, MD

They are responsive and utilize a reputable company to service their clients.

4 years ago

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Ronald Drydale Sun City, AZ

Responded to problems vary guickly and got repairmen to my home

4 years ago

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Terence Taylor Jacksonville, FL

I love the Quick response I get, when I submit a repair claim

4 years ago

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Keith Wright Florissant, MO

They. Take care you. They don't take to long for the service.

4 years ago

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Susan Bryant Loudon, TN

They come quickly and the people they use are very knowledgeable

4 years ago

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Darlene Mitchell Pleasant Grove, AL

Customer Service was outstanding. Tech. was on time and did an outstanding job.

4 years ago

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Anthony L. Williams Orlando, FL

Outstanding customer service. Very knowledgeable and professional

4 years ago

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Pamela Notto Arlington, TX

CHW is always quick to respond and they send professionals .

4 years ago

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Pamela Kenny South Holland, IL

Great so far the young man was nice patient.took time to explain the situation

4 years ago

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Vickie Knight Chicago, IL

The work was done professionally and I just had to pay my service fee

4 years ago

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Diana W Taylor Houston, TX

The company was very good and was on time about finding someone very fast

4 years ago

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Julie Harron Egg Harbor Township, NJ

Great service. Had to use twice and someone came out right away.

4 years ago

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Cynthia Levin Buffalo Grove, IL

For most of my claims it has been great. The ones for plumbing needs have just been ok.

4 years ago

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Jim Brandenburg Punta Gorda, FL

Easy to work with polite and friendly people customer friendly

4 years ago

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Jerry Grider Texarkana, AR

Great response, highly qualified technician. Responded in remarkable time.

4 years ago

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Judy McLaughlin Virginia Beach, VA

Very good but the first time I used them the company they sent out lied and I had to complain.

4 years ago

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Bill Taylor Reston, VA

Ease of use; appointment are easily made; response time is effecient

4 years ago

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Karen Franklin, TN

I had 2 refrigerators that had issues. They sent 2 separate repairmen. So I had to pay 2 service calls. It has been 6 weeks and neither are fixed.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Oct. 27th, 2021

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Verified Customer

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Paula Krueger Granbury, TX

Quick replies to issues. Very good communication and customer service.

4 years ago

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Ken Longs, SC

Quick service and response by getting back to me the same day.

4 years ago

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Pedro Colon Richmond, VA

Very professional technicians and outstanding customer service.

4 years ago

Choice Home Warranty Reviews