Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Verified Customer

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Noel

Great customer service! Friendly representatives and contractor.

2 years ago

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Emma

My heater went out. They responded and answered all my questions in one call.

2 years ago

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Justin

Just recently, we had a hot water heater go out. They handled it the next day.

2 years ago

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Douglas

It took 5 days to find an HVAC place to come check my system out (over a weekend). Overall I was without heat in March for 13 days.

2 years ago

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Michael Halbmaier

I only used it once so far and they were fast and efficient.

2 years ago

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Bridgette Irvine, CA

Slow service call Takes too long for a service call Instead of calling asking what is a good day for you. You take off work then they don't show up

2 years ago

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Cheryl Blockus

Techs seemed to know what they were doing. Dryer is much better.

2 years ago Edited June 7, 2024

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Darlene Crank Bossier City, LA

They responded quickly to my calls. And took care of my iddues

2 years ago

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Charles Raleigh, NC

Took to long to fix my problem, ordered the wrong part and I had to be the go between the plumber and choice so I am not happy with there service

2 years ago

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Sebastian

WE NEED THIS TYPE OF SERVICE. WE MEET SOME GOOD REPAIR PEOPLE AT TIMES. THANK YOU

2 years ago

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Gay Springfield, VA

Happy with diagnosis and repair but had to wait too long for the service appointment.

2 years ago

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Jesse

Very responsive to questions I had Just need a outside foundation plan maybe

2 years ago

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Suri

Dedicated customer service. Always make sure the issue is resolved

2 years ago

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Jon Corral Los Angeles, CA

Damarcus was super efficient, kind and professional. Job quality was excellent.

2 years ago

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Adrian Enrique Chairez Arlington, TX

I love this company , they provide great services and very profesional workers

2 years ago

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Fatima FL

Responsive and if they can't fix they replace. Very good experience!

2 years ago

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Warren Wood Leesburg, VA

Professional and accurate diagnosis with corresponding repair.

2 years ago

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Robert

I've used it several times. I used it on air, a refrigerator, a microwave, and a pool.

2 years ago

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Allan

My air conditioning technician said the unit was completely non functional, and you would still not cover the replacement.

2 years ago

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Jose

We had a problem with our A/C unit and it was a quick process.

2 years ago

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Stacy

Garbage disposal went out, and they came out and replaced it same day.

2 years ago

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Tracie Akron, OH

this Winter & my furnace broke they were here to help the next day REMARKABLE

2 years ago

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Tara / Slade Johnson Madison, WI

They are deceitful, they will repair an item 3 times and then when it needs to be replaced they will deny your claim stating your contract doesn't cover that item.

2 years ago

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Louise Richlands, NC

I liked being informed as each step of the repair was set up.

2 years ago

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Felix Nappoly Garden Grove, CA

Excellent service replaced my washing machine when it wouldn’t work

2 years ago

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Frank

Getting our refrigerator repaired. Granted they fixed it, but that was the second time it happened.

2 years ago

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Manuel

I had an A/C service and I also had a plumbing service. I always get an answer

2 years ago

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Dorian

Refrigerator went on the fritz, called them and they fixed it.

2 years ago

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Erica Parker Raleigh, NC

They were quick and easy to deal with! Glad I switched ♥️

2 years ago

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Charles Mesa, AZ

Fast reliable service, the service people were very professional.

2 years ago

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Sharon Barnett City of Saint Peters, MO

Best value for the money. Easy to submit claim and response was great

2 years ago

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Sylvia COLEMAN

I had a decent experience overall, but my washer issue took a long time to resolve, leaving me without it for quite a while. However, the service provider was understanding and handled the situation well, making the rest of the process smooth and pleasant. I appreciate their effort in cleaning up after themselves.

2 years ago Edited February 8, 2024

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Daniel Blue Ridge, TX

Easy to work with, Choice Home Warranty will guide you through the process.

2 years ago

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Harry Bunn Indianapolis, IN

Quick service, reputable company responses, technicians knowledgeable

2 years ago

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Joseph Harlingen, TX

Was not pleased with the time it takes to get things completed, over 2 months and no communication orvwashing machine

2 years ago

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Michael

The hot water heater was malfunctioning and leaking, and it was replaced.

2 years ago

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Ariful

They are very responsive and we have not had any issues with them.

2 years ago

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Thomas Van Driel Tucson, AZ

Easy to use and the technician was knowledgeable and friendly

2 years ago

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Louis Detroit, MI

When I called for service, they were friendly and delivered fast service

2 years ago

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Aisha Moon Fayetteville, GA

They are honest and fair which is needed when dealing with a warranty company

2 years ago

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Barbara

i like on what they covered i like service and how quick they are to come out to prem

2 years ago Edited April 26, 2024

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Don Waring Wichita, KS

Very positive 1st experience. No hassle & very quick response.

2 years ago

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George Edgewater, MD

We have had mixed results so far. A few HVAC contractors have been a waste of time and $65 for the fee. Never fixed my unit

2 years ago

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Reid Whitacre

I had a plumbing issue that I called to have repaired, and came out and fixed it that week. They're easy to get a hold of.

2 years ago Edited January 16, 2024

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Mary

It's always been pretty quick and to the point. It was a smart investment.

2 years ago

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Steve Tucker San Jose, CA

Quick response and customer service people I could understand.

2 years ago

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Jeff

They were very polite and got right to the point on it and got us somebody out there.

2 years ago

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Anonymous

The serviceman was very polite and very pleasant and knew what he was doing.

2 years ago

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krishna mohan

Great service, immediate attention and simple support website.

2 years ago

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Terry Terre Haute, IN

Well it has been 30 days since I filed a claim on my refrigerator/ freezer not working and it’s still not fixed .

2 years ago

Choice Home Warranty Reviews