Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Karen

They got me a repair person here. I had a garage door issue and they fixed it.

2 years ago

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Allan Fishman

I have a warranty for years with Choice and they do great work

2 years ago Edited May 8, 2024

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Steve

They set up appointments quickly. It remains to be seen whether they pay for needed repairs.

2 years ago Edited January 10, 2024

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Dianne Tuckier Atlanta, GA

I like the fact that I don't have to call to find a repairman.

2 years ago Edited October 24, 2023

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Jeffery Allegany, NY

Customer service is pretty good! Quick response to inquiries and status on claims.

2 years ago

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Michael Naples, FL

Helped me out when I had a problem with my A/C. Got me quick service.

2 years ago

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Adnan Jafri Lahore, PB

Quick and easy to file claims. Service providers were good as well.

2 years ago

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Anup Fairfax, VA

Good efficient service. The technician was courteous and knowledgeable.

2 years ago

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Suzette Tempe, AZ

The repair men seemed knowledge. Now we are waiting for parts

2 years ago

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Richard Hemet, CA

Good service when I needed it. The contractors that came out were outstanding

2 years ago

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Myles Burcham Fleming Island, FL

Response time is too long and the service department is unable to communicate effectively in the English language. Very frustrating.

2 years ago

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Whitney Lafayette, LA

I cannot deposit your payment for my freezer. Lowe’s will not trade money for your payment. I need a check made out to me

2 years ago

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Mike Louison Islip, NY

i have been waiting for two plus weeks to get my tankless water heater fixed ... with no help in sight ... not very happy

2 years ago

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Colleen Formoso Rochester, NY

Technicians are highly qualified and have solved my problems each time.

2 years ago

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Jeffrey Los Angeles, CA

Very professional. I am very happy with their service. Very time as well

2 years ago

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Jennifer Murphy Bentley, KS

I CAN'T RATE A NEGATIVE. THEY HAVE THE WORST CUSTOMER SERVICE AND JUST CALL CONSTANTLY TO GET YOU TO TAKE THEIR PLAN BUT DOESN'T FIX WHAT IS BROKE NOW. WORTHLESS.

2 years ago

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Ralph

We don't get a technician in a timely manner. I ended up having to purchase my own hot water heater.

2 years ago

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Andrew

They always seem to try. Most times they come pretty quick. One time it took them a few days.

2 years ago

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Visakha Portland, OR

Very easy to put the claims and get the work done. Love the service so far!

2 years ago

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Francisco

It's just a great service. Last week they fixed my second refrigerator.

2 years ago

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Ralph East Hanover, NJ

Quick response. Service technician was very good. Excellent experience.

2 years ago

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Judy Birmingham, AL

They had a technician out quickly and fixed my refrigerator.

2 years ago

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KG Blythewood, SC

Claim was processed quickly, and repair was scheduled within a day or so.

2 years ago

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Terry Overland Park, KS

I’m trying to get Sears back out after not fixing my washer since April 14th. I waited on parts until 5/23. Still having same problem. Very frustrating.

2 years ago

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Michael

I had a good experience with customer service; they responded promptly to my inquiries. However, I've had issues with my appliances, needing repairs and replacements multiple times this year. The technicians were timely and efficient, resolving the problems effectively. Overall, I'm satisfied with the service.

2 years ago Edited January 10, 2024

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Clarice Chicago, IL

No problem with getting in contract when services is needed..

2 years ago

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Bobby

The technician quickly analyzed the problem and replaced the part immediately .

2 years ago

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Karen Fort Worth, TX

We have had one claim and the service was excellent on that claim.

2 years ago

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Rolando

My outside AC unit went out. So they replaced it and put a new unit.

2 years ago

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Jeffrey

The first time we called, Choice had somebody respond to us quickly.

2 years ago

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Anonymous

I've only had to use it 2 or 3 times, but so far it's been very positive.

2 years ago

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Earlene

The representatives are very professional. They're very responsive.

2 years ago

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Pamela Irvine, CA

Follow thru on the services they offer. Customer service Reps are very helpful.

2 years ago

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Judy Culver Panama City Beach, FL

Worth the money to have peace of mind. Even though you pay all year one repair can cost alot.

2 years ago Edited June 21, 2023

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Patrick Lacommare Sandpoint, ID

Great company of home warranties. Services are as noted in the contract.

2 years ago

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Kevin Cincinnati, OH

Communication via phone takes too long and im not getting notified when the contractor is coming out

2 years ago

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Ken Fields

Effective and timely communication and response time to claims.

2 years ago

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Roberto Barron Las Vegas, NV

Choice was quick to assign a tech to repair my LG refrigerator

2 years ago

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velmer bobo North Las Vegas, NV

Very Reliable l have used your services for years and will continue to do so.

2 years ago

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Anna Houston, TX

Quick & Easy. Just 1 phone call away! Easy to set up. Easy to get service.

2 years ago

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Laurie Las Vegas, NV

Great communication! The customer service reps are outstanding!

2 years ago

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Ron Clermont, FL

Very thorough on the repair we needed done. Would recommend to anyone asking

2 years ago

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Kathy Phoenix, AZ

Repair service was extremely quick with regards to my faulty air conditioner!

2 years ago Edited January 10, 2024

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Juanita Sonaty Guntersville, AL

Peace of mind. The repair man was very courteous and knew what he was doing

2 years ago

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Irma Sorrento, FL

Very satisfied with the company that repaired our washing machine

2 years ago

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David Holguin Detroit, MI

Overall my experience is not been great on big claims. I would definitely look at a different company and read the fine print.

2 years ago Edited June 21, 2023

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Ronald Nichols Savannah, GA

Customer service or I should say lack of, always pushing to buy more but not delivering on service. Takes sometimes over 30 minutes to talk to someone.

2 years ago

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Timothy Houston, TX

The speed of service and the quality! Outstanding job! Thank you!

2 years ago

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Brad Jonswold Denver, CO

Always a fast resounds time. Quality contractors. Peace of mind.

2 years ago

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Viola Darrington Covington, GA

Good customer service, quick response, good Price for the service.

2 years ago Edited March 1, 2024

Choice Home Warranty Reviews