Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Kevin Cincinnati, OH

Communication via phone takes too long and im not getting notified when the contractor is coming out

2 years ago

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Ken Fields

Effective and timely communication and response time to claims.

2 years ago

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Roberto Barron Las Vegas, NV

Choice was quick to assign a tech to repair my LG refrigerator

2 years ago

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velmer bobo North Las Vegas, NV

Very Reliable l have used your services for years and will continue to do so.

2 years ago

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Anna Houston, TX

Quick & Easy. Just 1 phone call away! Easy to set up. Easy to get service.

2 years ago

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Laurie Las Vegas, NV

Great communication! The customer service reps are outstanding!

2 years ago

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Ron Clermont, FL

Very thorough on the repair we needed done. Would recommend to anyone asking

2 years ago

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Kathy Phoenix, AZ

Repair service was extremely quick with regards to my faulty air conditioner!

2 years ago Edited January 10, 2024

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Juanita Sonaty Guntersville, AL

Peace of mind. The repair man was very courteous and knew what he was doing

2 years ago

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Irma Sorrento, FL

Very satisfied with the company that repaired our washing machine

2 years ago

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David Holguin Detroit, MI

Overall my experience is not been great on big claims. I would definitely look at a different company and read the fine print.

2 years ago Edited June 21, 2023

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Ronald Nichols Savannah, GA

Customer service or I should say lack of, always pushing to buy more but not delivering on service. Takes sometimes over 30 minutes to talk to someone.

2 years ago

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Timothy Houston, TX

The speed of service and the quality! Outstanding job! Thank you!

2 years ago

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Brad Jonswold Denver, CO

Always a fast resounds time. Quality contractors. Peace of mind.

2 years ago

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Viola Darrington Covington, GA

Good customer service, quick response, good Price for the service.

2 years ago Edited March 1, 2024

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Porter Williams Charlotte, NC

Everything went good. I canceled appt for now. Noice went on my dryer for now.

2 years ago Edited September 8, 2023

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Teresa VanAcker Gold Canyon, AZ

The company makes it hard to file a claim and actually get service. If this hadn’t been a gift from our realtor, I would not use this company - probably will not renew.

2 years ago

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Brian Smiley

Great service and speedy completion. The representative was knowledgeable.

2 years ago Edited January 10, 2024

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Ronnie

Service call fee goes up every year but still cheaper than replacing appliances

2 years ago

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Janice Kansas City, MO

I have had 3 claims now & everytime things went great & quickly.

2 years ago

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Andres Baltimore, MD

I was hoping for full unit replacement but the bottom line is that I saved money.

2 years ago

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Chad Lala Temple, TX

Reasonable cost with low deductible as well as good customer service.

2 years ago

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Andy Louisville, KY

Easy to file a claim online and they were there the next day

2 years ago

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John Burkhead Florence, AL

Very few contractors available in area to do services. They tend to deny claims without adequate explanation. Very poor communication between Choice and customers.

2 years ago

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Ellen Delray Beach, FL

The repair people respond quickly and are very competent and polite!

2 years ago

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Wylean Chesapeake, VA

I'm very satisfied. They respond quickly and fix my things under warranty.

2 years ago

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Anonymous Oak Island, NC

I just got through using my warranty for my ice maker. I called them and they fixed it.

2 years ago

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Joanne Queens, NY

I used them three times. For each item they serviced, I was extremely pleased!

2 years ago

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Lori Lexington, NC

My HVAC had to be replaced. I had "replacement coverage". They would never give me an answer about coverage limits. They simply sent a check for $2300 of the $7500 bill.

2 years ago

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Marina Scottsdale, AZ

Very poor communication among home choice, the contractor and me. Appointment was cancelled three times but I was not notified.

2 years ago

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Amun Ra Covington, GA

I like that service rep. was on time and took care of the problem

2 years ago

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Bill Dammam, 04

Good customer service. So far, everything has worked well.

2 years ago

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Ajit Glendale, CA

Not easy to work with. Can not even reach a Manager to discuss anything if you want to.. Overall a bad company to be with for your needs.

2 years ago

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Barbara Kiner Miami, FL

SENT COMPETENT PEOPLE TO DO REPAIRS. AND SENT THEN IN A TIMELY MANNER.

2 years ago

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Seashell Port Washington, NY

Excellent response time. I would highly recommend getting one for your home.

2 years ago Edited February 8, 2024

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Shenda Allen Inverness, FL

Responsive and available. Fair and provides good tech companies for the problem at hand.

2 years ago

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Joseph Richardson, TX

Contractor arrived on time and fixed the problem quickly. Very impressed.

2 years ago

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John Fields West Bend, WI

This home warranty is priced well and the service is amazing.

2 years ago

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Charles Shreveport, LA

This time took to long to get my washer fixed. It almost 2 months and two technicians to fix it .

2 years ago

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TJOHara El Cajon, CA

The service providers it has sourced have been professional and prompt.

2 years ago Edited January 10, 2024

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Sharon Selden, NY

They are prompt and on time. Everything they did, they did professionally.

2 years ago

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Charles Austin, TX

The water heater went out and it took five days to get somebody out here to look at it.

2 years ago

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Tom Henderson, NV

Every time that I've had a problem with something I pay my initial fee and they replaced everything.

2 years ago

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Hector

Great service by Sears. But it took quite a while for parts.

2 years ago Edited January 10, 2024

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Phaedra Atlanta, GA

It takes a long time to get a job picked up and then to get somebody out, longer than 2-3 days. A long time in my opinion.

2 years ago

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Steven Las Vegas, NV

I have 3 or 4 items that happen at the same time but I can only do one at a time, so it is really a slow process.

2 years ago

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Salowa College Park, MD

I like the online option, I can login and see the status and everything.

2 years ago

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William Woodruff, SC

I had some stoppage in my toilets and I went online to see if it was covered and it was.

2 years ago

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Mary Ramos

Always reliable, the warranty has paid for itself on repairs

2 years ago Edited April 9, 2025

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Anna

Choice has been very good to me. With what couldn't be fixed they replaced.

2 years ago Edited May 6, 2024

Choice Home Warranty Reviews