Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Bill Indianapolis, IN

My issue was handled promptly, without issue and without hassle.

3 years ago

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Dianne Joseph Jacksonville, FL

for the years that i have been I have no problem with their sevice

3 years ago

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Elisa Sharps Smithfield, VA

Very responsive. I live in a remote area but they usually can get me a technician with 48 hours

3 years ago

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Gary Andears DE Bary, FL

Had to wait longer than I thought I would to get a technician out to diagnose my problem

3 years ago

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Maie rice Bullhead City, AZ

Too long coming. Part arrived by mail but they are making me wait another 3 weeks to put it in

3 years ago

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Esther Killeen, TX

The answer quickly. But it too a few days yo come and fix. I have to say they fix it I'm happy

3 years ago

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Lannie Lara

I had a mixed experience with my warranty service. Initially, I was frustrated when my dryer broke, and I wasn't informed about the option for a check to buy a new one. However, when I used the warranty for my refrigerator, the repair process went well once they found a technician. The biggest issue was the long wait time to find qualified personnel and the lack of timely updates from customer service.

3 years ago Edited January 10, 2024

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Maria Rivera Grovetown, GA

do not explain the customers that has to pay more that the service fee. its not even in the contract.

3 years ago

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Nancy L. Hosey Reno, PA

Took awhile to get the right service. When someone finally came he fixed right away. He was great in all aspects

3 years ago

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Kelly Monroeville, AL

They were 5 stars, but due to my third claim on my transfer station pump being denied I can only give them 3

3 years ago

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Ida Allison Charlotte, NC

I reported an issue about a month ago. Problem has yet to be resolved. Everytime I call I am told that someone will get back to me. No one has.

3 years ago

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Rick Ocala, FL

Customer service with choice was poor, the actual company that did the repair was excellent. Choice try's every way possible to not pay for repairs.

3 years ago

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Stephen Terry Alamogordo, NM

During a triple digit heat wave it took a week to get service. I was told it would be within 72 hours. Choice lied to me.

3 years ago

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Meme Ocloo Cincinnati, OH

The technician Dawnn S did not work with me at all to fix my AC in the timely manner. He abonne the repair and never showed up

3 years ago

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Zoretta Smith-Gipson Las Vegas, NV

I've only used it one time and they got someone out very quickly.

3 years ago

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vkofron Saint Louis, MO

so far,services needed have been completed and have been to my satifaction.

3 years ago

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Fayetta Young Florissant, MO

Immediate response from Choice Home Warranty service agents

3 years ago

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Sineta Wooten Fort Washington, MD

Called for service. Repaired the next day. Did not take weeks for repairs.

3 years ago

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Sandra Aebel Fenton, MO

Quick repairs with great repair people. Everyone is courteous.

3 years ago

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Cordelia Ekechi North Las Vegas, NV

When we had cooling system issues,it was resolved the same day.

3 years ago

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Amy Allgood Roanoke, TX

Fantastic, prompt claims processing!! Partnered with top rated contractors.

3 years ago

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Ruben Spring, TX

Excellent customer service and meets customer needs accordingly.

3 years ago

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Mike Glor Kansas City, MO

So far only 1 claim and it was handled quickly and professionally

3 years ago

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David Hazlett Maricopa, AZ

The one experience I've had so far was met promptly and sufficiently.

3 years ago

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Christina Clifford Jamestown, NC

I had 3 service calls this past year and had great experiences with each.

3 years ago

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Stevan Hidalgo Denver, CO

Have had no issues. reason for denying claim was explained well.

3 years ago

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L. Starr Birmingham, AL

Prompt problem solving in the replacement of a non responsive contractor.

3 years ago

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pete peterson Spring, TX

On time repair and only paid $85. Technician was knowledgeable and polite.

3 years ago

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Tyrone C Jones Monroe, NY

service has improved greatly usually three visit and finally repaired now first time done

3 years ago

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Robyn Ravgiala Austin, TX

Your voice activated program was not helpful so needed to speak with a rep who was very helpful

3 years ago Edited January 10, 2024

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Kiran K Bankupalli Jamesburg, NJ

I had a oven under warranty and the price I got for the oven was a lot lower than what I can get in the market

3 years ago

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Ruth Hunter Green Bay, WI

The repair people are helpful l but the company doesn't replace anything and discourages them from replacing appliances.

3 years ago

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Michael J Swan San Antonio, TX

quick response time showed up when they said they would be here

3 years ago

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Marjorie Martin Kingman, AZ

Their service was great, the work was completed in a professional manner. as

3 years ago

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Debra Redder Minooka, IL

Promt service when I had a claim. Was seamless and appreciated.

3 years ago

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Margaret Cecelia Sersland Mesquite, NV

Good service,l text you time of artival, knowledgeable staff... friendly

3 years ago

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Michael A Webster Irving, TX

Items that were requested to be paired were repaired. Customer Dpaired

3 years ago

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John Russo Groveland, FL

Response for service is great. Customer service is excellent

3 years ago

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Ann Turner Cincinnati, OH

They've been there for me when I had appliances that needed fixed or replaced.

3 years ago

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kim capton Grand Blanc, MI

very responsive, excellent customer service, excellent value for the dollar

3 years ago

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Fran Dunedin, FL

Always respond within 24 hours, every service tech is polite and honest.

3 years ago

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Newton Carpenter Davidson, NC

They sent someone to solve a problem and it was solved in due order.

3 years ago

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Sarah Hansgaard Apache Junction, AZ

I haven't had any problems with my service and experience is great so far

3 years ago

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Lori A Holshouser Edwardsville, IL

Just had to have my first claim and it was super fast and easy!

3 years ago

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John Madden Alamogordo, NM

I have a the best experience. The process for your clams are fast and easy.

3 years ago

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Roberta j. Kline Arnold, MO

Always quick to come & fix the broken item & there are so friendly

3 years ago

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Jeffrey C Mayo Okatie, SC

Quick prompt service and professional. Plumbing associate was excellent

3 years ago Edited January 10, 2024

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Steve Fent Ovid, MI

Everything so far has been fairly easy and exactly as stated it would be.

3 years ago

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Natasha Caldwell Knoxville, TN

When I've had to submit a Claim they took care of the issue.

3 years ago

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Elliana Young Fayetteville, NC

speedy and good service, willing to resolve any issues that may arise

3 years ago

Choice Home Warranty Reviews