Choice Home Warranty: Read 46,200 User Reviews From Real Homeowners

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Karen Flanary Ormond Beach, FL

Always sends friendly, professional individuals to do the work.

4 years ago

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Sanjay Shukla Marietta, GA

Great service so far. Customer service as well as contractors.

4 years ago

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Ray Stoll Tampa, FL

Efficient, timely, courteous and trustworthy, in dealings with our household.

4 years ago

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Anitra Wright Lawrenceville, GA

fast, kept me updated, contractor did excellent work and clean up.

4 years ago

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Valerie Davis Harrisburg, NC

Having issues with air system. 2nd time I have called and warrant company wants to put a band aid on issue instead of replacing the system

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 24th, 2021

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Verified Customer

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najib oummad Piscataway, NJ

Because they are the best and there service fast and solving problems quickly

4 years ago

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Flotilde Badner Egg Harbor Township, NJ

They won't cover anything . All appliances used . Do not expect them new. So there will be preexistinhcondition

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 24th, 2021

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Verified Customer

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Moloney Dallas, TX

Quality follow up on all problems as well as quality service providers

4 years ago

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David Bay Camdenton, MO

It was hard setting up service with rep on the phone. Service person was great!

4 years ago

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Ed Dolan Waxhaw, NC

The first use of our warranty went very smooth and we are very satisfied.

4 years ago

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A J Henson Memphis, TN

They respond when I call and solve my problem quickly and efficshiently.

4 years ago

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George Fisher Louisville, KY

Repairman knew his job had my ceiling repaired in about 30 mins.

4 years ago

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Anne M Bishop Hoffman Estates, IL

Very attentive and helpful. We were able to get our problem solved with one phone call

4 years ago

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Kathleen Jepson Mesa, AZ

Fast and efficient-communicated same day and repairs done next day.

4 years ago

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Matthew Payne Rock Hill, NY

So far so good. I've used them 3x and each time the the problem solved

4 years ago

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JULIAN R HANNAH Cleveland, TN

good service and fast to get an answer or fix to the problem

4 years ago

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Patricia Heatherly Honolulu, HI

Efficient customer service and follow through by Choice and local vendors.

4 years ago

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Alex Crawford Pensacola, FL

Always able to contact Choice. Quick responses. Great service people.

4 years ago

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Dianne H Meridian, MS

Prompt response to customer's needs and they work to satisfy clients.

4 years ago

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Iva E Armstrong Glen Allen, VA

Comes at the stated time. Technicians are friendly and professional.

4 years ago

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Darcy Sparks Independence, MO

Because they are fast, efficient and take care of my issues.

4 years ago

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Michael Gross Tucson, AZ

The problem with the hot water heater was taken care of promptly.

4 years ago

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Larry Pacifico Virginia Beach, VA

Kind and caring people. Contractor very professional. Fixed my problem quickly.

4 years ago

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Cary Goldberg Charlottesville, VA

It took me weeks to finally get a customer service rep to help with my issue. And it is still not resolved.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Jun. 17th, 2021

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Verified Customer

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Irene Friedman North Las Vegas, NV

I've had them twice in 3 months and both companies were prompt and courteous

4 years ago

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Carl Lujan Rio Rancho, NM

The two times I have had to file a claim were done quickly and satisfactorily

4 years ago

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Ella Oliver Missouri City, TX

They keep in touch with you to make sure you have been taken care of.

4 years ago

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Ashwin Sugar Land, TX

Excellent service with no trouble and good service from customer service

4 years ago

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Doris Baldwin Hampton, VA

Their a reliable company very nice contractors that come to your home.

4 years ago

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William Howard Chapin, SC

You can't choose anymore who you want. They give you only one option and you are stuck with that. You used to be able to select the service provider.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 17th, 2021

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Verified Customer

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Terry Baxter Goodyear, AZ

They've been very responsive for the times I've needed warranty work.

4 years ago

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Eugene romo Yuma, AZ

Excellent service very good and helpful people would recommend

4 years ago

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Rhonda Thompson Largo, FL

Super fast service all around. Right from the first phone call to the end!!!!

4 years ago

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RUTH MCDONALD Lancaster, PA

I had one repair that took a while to set up for some reason but the other was really quick.

4 years ago

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David Cooley Henderson, NV

Repairs are always prompt. Never had to wait more than 24 hrs.....

4 years ago

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Gitimoy Kar Tampa, FL

Easy to schedule a service online and response is fairly prompt. Good follow up on service calls.

4 years ago

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Lisa Seufert

It is the best warranty company we've ever dealt with! Prompt service!

4 years ago Edited January 10, 2024

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Peter Cummings Jacksonville Beach, FL

I wasn't expecting the additional cost that I have to pay and I was not happy about it

4 years ago

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Maurice Caple Browns Summit, NC

Quick service call, and an even quicker response and repair/replacement.

4 years ago

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Johnny broom Houston, TX

The service techs that have been to my house have been very efficient.

4 years ago

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David L Leister Phoenix, AZ

They do everything they're supposed to do and at a good price.

4 years ago

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Aimee Knox Las Vegas, NV

Called for problem with refrigerator and the next day had service guy out.

4 years ago

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Kim Las Vegas, NV

Easy website to use they get back to you almost immediately

4 years ago

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Breitfeller Kurt Clermont, FL

Had to pay $75 service fee 2 times for same claim, now 3 weeks old, repair not complete and no word when it will be done

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 21st, 2021

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Verified Customer

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Aimee Arenas Phoenix, AZ

They matched me with a terrific company who served me well, right away!

4 years ago

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Patricia Bell Cypress, TX

Both technicians were very professional and did an excellent job.

4 years ago

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William Green

Initially the price was better and there was good service but I have been having some difficulties. They seem to dispute each charge. I did have a good experience with the technician who was here to fix the microwave.

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

May. 3rd, 2022

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Verified Customer

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JoAnn Chilo Houston, TX

Very professional and quality service company used to fix my Dryer

4 years ago

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Diane Harris-Sumlar Olympia Fields, IL

Always responds quickly . They follow up with me to see if the work was done.

4 years ago

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Pauline Beveraggi Fort Lauderdale, FL

Always prompt, communications are great and the service is on point.

4 years ago

Choice Home Warranty Reviews