Choice Home Warranty: Read 47,662 User Reviews From Real Homeowners

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Verified Customer

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Jaquana Lango

Excellent & fast service when filling a claim

10 months ago

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David Brook

Please check my other comments in this response.

10 months ago

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Rick Kamp

Professional, and complete! Thanks much!!

10 months ago

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Gina Santoro

Quick and professional experience. I was very happy.

10 months ago

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Ann Campbell

Reliability of service personnel chosen by Choice

10 months ago

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Rachel Lewis

Provided great service which was my first time using them

10 months ago

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Linda

CHW is very good! They are patient and professional.

10 months ago

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Mary Hayes

The best home warranty company out there

10 months ago

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Solomon Anonye

The technician is well experienced and he w

10 months ago

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David Ritch

Great claims process and attentive customer support

10 months ago

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Tyrone Williams

Staff was very professional and friendly.

10 months ago

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tony c.

It was easy to get help and problem fixed

11 months ago

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James

The customer service both on the phone and the repair crew

11 months ago

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John

Excellent service and will always used them.

11 months ago

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Boyd

Some claims that I thought should have been approved were denied.

11 months ago

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Lynn Swafford

I thought everything with my claim went well!

11 months ago

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Peter Hanchett

It did take them long to arrive at my home an repair the problem.

11 months ago

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Stan

I had a terrible experience with this company. My warranty wasn't covered, and after multiple attempts to get repairs, they denied my claims. The sales team misled us from the start, and my sisters faced similar issues. We paid in cash and have only encountered poor service. I wouldn't recommend them.

11 months ago Edited April 24, 2025

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Verified Customer

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Jaime

the 1st time the Tech came out he was sure it was the filter on our frigs, 3 calls later same problem. everytime is was $75 for nothing big scam

11 months ago

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Wilford

Professionalism and promptness. Customer service was great.

11 months ago

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Idris

I like the prompt response and turnaround of the claim.

11 months ago

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None ya business Yep

I would prefer that support spoke better English.Maybe stop outsourcing?

11 months ago

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Vicki

Easy to work with, quick response, qui,k service.

11 months ago

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Kimberly

I do not dislike nothing about this company!

11 months ago

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Terence Young

Status updates and explanation of problems found

11 months ago

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Verified Customer

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Andrea Anderson

Each service that I have used so far the technicians have been excellent.

3 months ago

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Rosezena Watson

I needed a home warranty service, I liked what they had to offer.

3 months ago

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Edgar

So far so good. Had several claims this far and been pleased with the outcome.

3 months ago

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Millicent

The service provider did something very very suspicious. Did not accept the payment and said he would call with the equipment that he needed that was a week ago.

3 months ago

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Verified Customer

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Jay

They still have not come out to repair my heat.And air conditioning my heat pump

3 months ago

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Resa Jones

As a new customer, Choice was great! Had a problem with my stove leaking gas, they came out within 2 days & fixed it!

6 months ago

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chris

We have had to make two claims with our new house purchase, and we couldn't be happier!

7 months ago

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Deloros Shemwell

Our claim was denied on a 7 year old water heater due to normal wear and tear. The sales pitch sounded like normal wear and tear would be taken care of. That is why we took out the plan.,

8 months ago

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Eddie

It was easy to file a claim and the service was prompt and precisely what was needed for my home.

8 months ago

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Wendy Wu

Response very quickly! The third party contractor works well. I recommend Choice to my friends!

8 months ago

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Ken Frickson

I was very impressed with the timely response from Choice HOME Warranty. Very professional.

8 months ago

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Anita

the contractor was good but I was very disappointed because choice home warranty would not replace the sheetrock in my ceiling because of the leak.

8 months ago

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Dina s

Company is not as legit as it appears.customer service was a scam. Not accessible by phone. Tried to cancel and got the run around . No one was accessible to cancel

8 months ago

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Verified Customer

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Steve

Choice Home Warranty's response both times was within 24 hours.

1 year ago

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Allan And Debra Theaman

Great service and turnaround time. Everyone was very responsive

1 year ago

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Renee Kimbrough

I’ve only used them once so far they take care of my issue without a problem

1 year ago

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Mauricio Guerrero

My issue was resolved and the company you assigned was great too

1 year ago

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Heidi

It was easy to contact Choice and they sent great providers.

1 year ago

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Don

When you turn a claim in Choice tries to find a way not to cover it, what the sales person said Choice would do and cover is different from what the case manager will OK

1 year ago Edited July 17, 2025

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Anthony

Excellent service provided by friendly knowledgeable professional.

1 year ago

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Micheal

I like that they are there 24 =7 to service and put in claims

1 year ago

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Denise

They sent a service technician right on and they were very professional.

1 year ago

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Inetta

The company has helped me out a lot and has sent quality technician s

1 year ago

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Liz

Twice now I needed to get 3 calls to get appliance fixed. The company they sent for plumbing didn't the minium.

1 year ago Edited November 8, 2025

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Verified Customer

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Stacey

Quick response and reliable service. Would recommend to family and friends

1 year ago

Choice Home Warranty Reviews