Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Frank

Getting our refrigerator repaired. Granted they fixed it, but that was the second time it happened.

1 year ago

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Manuel

I had an A/C service and I also had a plumbing service. I always get an answer

1 year ago

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Dorian

Refrigerator went on the fritz, called them and they fixed it.

1 year ago

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Erica Parker Raleigh, NC

They were quick and easy to deal with! Glad I switched ♥️

1 year ago

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Charles Mesa, AZ

Fast reliable service, the service people were very professional.

1 year ago

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Sharon Barnett City of Saint Peters, MO

Best value for the money. Easy to submit claim and response was great

2 years ago

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Sylvia COLEMAN

I had a decent experience overall, but my washer issue took a long time to resolve, leaving me without it for quite a while. However, the service provider was understanding and handled the situation well, making the rest of the process smooth and pleasant. I appreciate their effort in cleaning up after themselves.

2 years ago Edited February 8, 2024

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Daniel Blue Ridge, TX

Easy to work with, Choice Home Warranty will guide you through the process.

2 years ago

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Harry Bunn Indianapolis, IN

Quick service, reputable company responses, technicians knowledgeable

2 years ago

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Joseph Harlingen, TX

Was not pleased with the time it takes to get things completed, over 2 months and no communication orvwashing machine

2 years ago

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Michael

The hot water heater was malfunctioning and leaking, and it was replaced.

2 years ago

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Ariful

They are very responsive and we have not had any issues with them.

2 years ago

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Thomas Van Driel Tucson, AZ

Easy to use and the technician was knowledgeable and friendly

2 years ago

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Louis Detroit, MI

When I called for service, they were friendly and delivered fast service

2 years ago

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Aisha Moon Fayetteville, GA

They are honest and fair which is needed when dealing with a warranty company

2 years ago

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Barbara

i like on what they covered i like service and how quick they are to come out to prem

2 years ago Edited April 26, 2024

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Don Waring Wichita, KS

Very positive 1st experience. No hassle & very quick response.

2 years ago

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George Edgewater, MD

We have had mixed results so far. A few HVAC contractors have been a waste of time and $65 for the fee. Never fixed my unit

2 years ago

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Reid Whitacre

I had a plumbing issue that I called to have repaired, and came out and fixed it that week. They're easy to get a hold of.

2 years ago Edited January 16, 2024

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Mary

It's always been pretty quick and to the point. It was a smart investment.

2 years ago

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Steve Tucker San Jose, CA

Quick response and customer service people I could understand.

2 years ago

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Jeff

They were very polite and got right to the point on it and got us somebody out there.

2 years ago

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Anonymous

The serviceman was very polite and very pleasant and knew what he was doing.

2 years ago

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krishna mohan

Great service, immediate attention and simple support website.

2 years ago

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Terry Terre Haute, IN

Well it has been 30 days since I filed a claim on my refrigerator/ freezer not working and it’s still not fixed .

2 years ago

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Ben Lubbehusen Ellicott City, MD

Service was timely, toilet was repaired and is working great!

2 years ago

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Rhonda Vance Florence, KY

Quick response, quality workmanship, all for one low deductible!

2 years ago

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Raymond Corpus Christi, TX

First level Customer service reps work from a script and don't show initiative or willingness to care about the customers

2 years ago

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Janet Slimak Brooklyn, NY

2 service calls for 2 different AC units and am completely satisfied:-)

2 years ago

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Barry Hillsborough, NC

I had to locate my own service tech for the repair I had requested, Iam still waiting for my fund return..

2 years ago

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MARONE Mobley Orlando, FL

There was a very quick response time and the tech provided great service.

2 years ago Edited January 17, 2024

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Dave Tulsa, OK

Didn't take long to get appointment to have item checked and or repaired.

2 years ago

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Sarena Martinez Haslet, TX

I'm in the neutral zone. CHW responds very quickly to claims and repairs quickly, but handles replacements poorly.

2 years ago

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Steven Radoff New Smyrna Beach, FL

Quick response by Choice Home Warranty. No hassling. Pleasant.

2 years ago

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Bill Koons Saint Charles, MO

Quality and speed of service. The cost of the Home Warranty service.

2 years ago Edited January 15, 2024

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sachin v Franklin, TN

Always had great experiences with choice home warranty contractors.

2 years ago

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Everett Kelly

Our claim was processed quickly and to our complete satisfaction.

2 years ago

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Morry Garland, TX

No long hold time to speak to a representative. Quick response by referral.

2 years ago

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emenike anadu Ashburn, VA

Claim was approved Qualified technician was assigned by them

2 years ago Edited January 3, 2024

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Alan Prisock Austin, TX

Excellent customer service, professional repairman, prompt service!

2 years ago

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Ali Richmond, TX

Had a case opened and end up paying from my own pocket. The representative from CHW were not helpful in explaining and were unprofessional.

2 years ago

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Judy Olive Branch, MS

It's easy to get service repair, just one phone call. They take it from there.

2 years ago

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Tarah Holm Mount Juliet, TN

Could have better communication and education of coverages to customers. Very vague then when they sent the claim they do not explain why in a customer friendly manner.

2 years ago

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Anthony

It takes a month to months to get service. You can not get a call center in the US unless you escalate your issue.

2 years ago

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Tim Butler Greenville, SC

Fast service. Peace of mind not to have to worry about the cost to repair.

2 years ago

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HQ Banh

Two technicians came on time and replaced my fill valve really quick

2 years ago Edited March 15, 2024

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Joseph Scrivner Birmingham, AL

Choice responds quickly, process is easy, and the companies are very good.

2 years ago

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Nathaniel

Just needed to use it for my air conditioner and they took care of the service.

2 years ago

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Anonymous

I've used it six times and they've completed the work all six times.

2 years ago

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Bobby Trinidad Las Vegas, NV

Quick response to my claims. The problem is can't talk to anyone when calling the office by phone.

2 years ago

Choice Home Warranty Reviews