Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Lauri

Quick arrival of repairman who fixed problem in less than 1 hour.

1 year ago

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Josie Keys

Great response time and reliable contractors to perform required maintenance

1 year ago

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David Smith

I have only had one claim, and it was handled quickly to my total satisfaction

1 year ago

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Kanti

Quick response and easy to file claim. Save money any some repairs

1 year ago

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Lisa Short

Always happy with customer service and service calls and repairs

1 year ago

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kidane Mehret

Choice has prompt service and work with competent and professional venders.

1 year ago

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Aline

The repair team is awesome. Absolutely the best people we ever had.

1 year ago

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Tom McGraw

Very pleased, the only problem I have encountered is not enough venders to provide service.

1 year ago

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Diane Steinmetz

Professional plumber great service. Gave me a complete response.

1 year ago

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Said

I had mixed experiences with customer support. While they responded quickly and arranged appointments efficiently, there were issues with scheduling. I received conflicting information about my technician's arrival, leading to confusion. It seemed like a communication problem between the technician and Home Choice Warranty. Overall, I appreciate the promptness but wish for clearer coordination.

1 year ago Edited July 12, 2024

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Marion Elliott

All went well. One call, one visit. Professional and well done

1 year ago

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John Groves

It was easy to set up an appointment. The job was done very well and fast

1 year ago

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Mike Coley

It's been about 3 weeks and still no voucher for me tonget my microwave and it doesn't even help cover a portion of installation costs

1 year ago

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Ed Lowenberg

Very responsive and capable technicians proved excellent and timely service

1 year ago

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Denise Johnson

I like that there is friendly and prompt service. And it’s good to have a warranty in place.

1 year ago

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Juan Gonzalez

Took 3 weeks to get a pool heater fixed. I will say once I got a manager involved it only took a few days to resolve the situation from that point.

1 year ago

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Maria DeLaRosa

Once you did get someone out here. It was great to get the AC working

1 year ago

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Rick Stogsdill

Quick response from CHW getting a repairman to fix our washer

1 year ago

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Lane Baker

Easy to file claim online. Quick response. Constant updates. Fixed the problem.

1 year ago

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Beth Kreutz

So far, all is good, and we’ve been satisfied with the results.

1 year ago

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Philip Pauls

We have always received a very timely and thorough response.

1 year ago

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Dennis

Great contractors ..Anthony from Desert Rain. Was Outstanding!!!

1 year ago

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Baby Ann Rilveria

I absolutely love the quality and fast service when I enter a claim.

1 year ago

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Paula Okleshen

I have had excellent service through Choice Home Warranty. Very satisfied.

1 year ago

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Michael

overall i'm not impressed, 2 claims 1 denied the other buy out that didnt even cover half the cost of new.

1 year ago

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Sally

They understood the urgency to get me someone here as fast as possible.

1 year ago

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Margene

I liked that you contacted someone to help fix the issue I was having

1 year ago

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Linda Kinsey

My repair person was competent and fixed my problem in a timely fashion.

1 year ago

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tomeka tstaten327@yahoo.c

Customer service is always great! as well as the turn around time.

1 year ago

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Mike McColgan

Easy to work, a locked cost for years, able to request a vendor

1 year ago

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Philip

Needed plumbing repairs and CHW sent a plumber and did repairs promptly.

1 year ago Edited November 8, 2025

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Ronald

Fast efficient service provider was friendly and knowledgeable

1 year ago

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Emmanuel

I like everything from CHW very very very good and prompt response

1 year ago

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Joshua

Great service! This is almost as valuable as home insurance.

1 year ago

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Martin Kaslausky

Warranty program is great. Cost savings compared to paying for all out of pocket.

1 year ago

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Michael Sparacio

I dislike for all the reasons stated why it is not worth getting. I try so hard to to fill get these claims completed and was consistently disappointed.

1 year ago

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Glenn

No satisfactory follow-up on my central air as we face an excruciating heat wave. Very shameful, uncaring company (and this is just my first experience using them!).

1 year ago

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Tamara

Choice has been great to us. They are the number one company.

1 year ago

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Gerardo

For the most part, great. On 2 occasions, our claims were denied.

1 year ago

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Karl Porterfield

I put in a claim for a plumbing problem, and I can't seem to get someone out to service my issue. All I get is apology emails about having difficulty finding someone.

1 year ago

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Kerwin Madison

All issues were taken care of nicely. Will call again when needed

1 year ago

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Donna

They responded and repaired my dryer quickly.was easy to deal with.

1 year ago

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Rodney Ward

The service was great and very professional. I am bless to have this service.

1 year ago

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Sheryl Agner

Excellent service! Quick, timely, good selection of service providers!

1 year ago

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Priscilla Cherian

For major repairs, I have had to pay out of pocket! It wasn’t just the $80 service fee

1 year ago

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Mary Ann Gowin

The payment started out at $51.25 than it went up to $65.72. Why did the price go up? My husband is a Veteran.

1 year ago

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Arthur King

They always get back to you! They don’t leave you hanging.

1 year ago Edited June 7, 2024

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Marel Romero

I was told we fix it or we’ll replace it, that’s not the case, if can’t be fix they’ll offer you a third or less of the cost to replace the item .

1 year ago

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BDG

Everything went well with the repair of the shower leak. Thank You.

1 year ago

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Gina

Great response time. Was able to get my appliances repaired within a week.

1 year ago

Choice Home Warranty Reviews