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Choice Home Warranty Reviews

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9.3

Overall Score

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Dean

Claim denial is a big issue. There is always an excuse. Even the servicemen complained about Choice Warranty denying claims and approvals

1 year ago

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MrDsuperman

Came on time, knew what he was doing. Professional, very pleased

1 year ago

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Tina

Your Choice home warranty isn't worth the time or my money you took from me. I won't recommend this home warranty program to anybody.

1 year ago Edited September 13, 2024

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Wayne

Quick service when repair is needed. Lack of follow up after excellent service performed.

1 year ago

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farhad soltanshahi

quick andprofessional servuce. phil found and fuxed the issue rightcawat

1 year ago

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Gary Kelso

Very knowledgeable service technician courteous and professional

1 year ago

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latisha Berry

Fast, Friendly service , very satisfied with my claim service

1 year ago

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Carmen

I had to arguewith yous to get my water lines fixed... But it took awhile to do it.

1 year ago

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Eugenia

Excellent job of replacing my garbage disposal Good customer service!

1 year ago

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Guillermo

My claim was denied due to no issue on human error. Not satisfied with this decision

1 year ago

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Sandra

Very professional and nice . Done in a timely manner. We'll satisfied

1 year ago

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Thalia Bowen

Best ever warranty company!!!!! Timely responds to address repair issues.

1 year ago

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Connie Letsky

Quick response in getting a technician to my house to fix problem

1 year ago

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David English

The process was fairly simple and exact good pool company also

1 year ago

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Barb

Every time I’ve had something wrong with an appliance they had some excuse why it couldn’t be covered. Didn’t get help wouldn’t pay for broken app.

1 year ago

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Felicia

The fact that I can call them and they acquire the repairman is the best!

1 year ago

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Anand

Choice’s response to every claim is “not covered”. They even manufactured words not on my agreement to deny coverage. Agents must be incented to deny.

1 year ago

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Douglas

Customer Review Video

1 year ago

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Alexander

Did not like that it will take about a month to replace a big ítem, like a washer or an air conditioner unit.

1 year ago

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ASA

Works just as advertised. Company was very fast to fix my appliance!

1 year ago

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Michael

I love the quick and immediate response to addressing my issue.

1 year ago

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Sandra Crosby

The company was efficient. The tech was very informative. Explained to me what the problem .

1 year ago

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Vilma Kulhan Sharon Hosein

You never are sure what is or is not covered so it takes away from the peace of mind aspect

1 year ago

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Joanne Heedles

Everything went smoothly. Very pleased with Choice and their contractors.

1 year ago

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Latiff

Very prompt in scheduling the appointment and resolving the issue Thank you

1 year ago

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Diane

I'm happy with this home warranty plan. So far none of my claims have been denied.

1 year ago

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Anna

information provided in claim form does not seem to be provided to the contractors,

1 year ago

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Janice

The electrician did great fixing my attic fan. It is working well.

1 year ago

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John

I am very happy with the AC tech that came to fix my system.

1 year ago

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pattie

Your tech you had come out was great so far we like Choice Home Warranty.

1 year ago

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Mushirah Dianne McCutchen

The technician especially the HVAC company used was excellent and professional

1 year ago

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Nick Briscoe

Quick service and the repairman was friendly and knowledgeable.

1 year ago

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Clara

Prompt service, professionalism and friendliness of contractors.

1 year ago

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Bill

The only thing I didn’t like was it took a little longer than I hoped for but they took care of the problem

1 year ago

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Allen Roch

It took 3 weeks to fix my AC. All that was wrong was a 15 min fix but 3 weeks to show up in 100 degree weather. Shifty company. Damn near died.

1 year ago

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Carolyn Wilson

I liked the speed of response and the knowledge of the service technician

1 year ago

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G Hemms

Had to have another company come and fix my air first company wanted to replace my unit Herman's came and fixed my unit

1 year ago Edited August 15, 2024

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Lisa Gordon

my AC stopped working and they needed over a week to come look at it. that is unremarkable at best.

1 year ago

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craig griffin

I like everything I don’t have any issues concerning Choice Warranty

1 year ago

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Jacqueline

Choice has always been very responsive and provided excellent technicians.

1 year ago

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Laura

Great service! From start to finish made things easy in a stressful situation

1 year ago

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Birdel Jackson

Best value for my money and time. Quick response to my request for service

1 year ago

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Mariana Castelblanco

I was very impressed with the promptness in which my case was solved.

1 year ago

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Andrew Lowy

Generally rapid response to service calls and most repairman have been competent

1 year ago

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Ganesh Sethuraman

Customer Review Video

1 year ago

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Beverly Montgomery

The service I received. I don't dislike them it's worth your money

1 year ago Edited July 16, 2024

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Yolanda Chanet

I was very satisfied with the timeliness and the peace of mind

1 year ago

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George Mitias

Great and fast service… technician was very knowledgeable

1 year ago

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berniecehickman@sbcglobal.net

They were very helpful . They were very helpful. I would recommend them.

1 year ago

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Stephen

Excellent response to my issue with a reliable repair technician

1 year ago

@endstack