Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Wendy Wu

Response very quickly! The third party contractor works well. I recommend Choice to my friends!

6 months ago

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Ken Frickson

I was very impressed with the timely response from Choice HOME Warranty. Very professional.

7 months ago

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Anita

the contractor was good but I was very disappointed because choice home warranty would not replace the sheetrock in my ceiling because of the leak.

7 months ago

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Dina s

Company is not as legit as it appears.customer service was a scam. Not accessible by phone. Tried to cancel and got the run around . No one was accessible to cancel

7 months ago

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Waverly Damato

They are a scam. I purchased 2 warranty policies for main house and townhouse. And have had numerous issues with claims. They will bandage fix an issue but will not pay out a claim if the equipment needs to be replaced.

7 months ago

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Brenda Heistand

Fast service and good technicians who know what they are doing. Been with Choice for 11+years

7 months ago

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Faye

The general information and the reviews of others let us know we have made a wise choice

8 months ago

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Chad Peters

Would NOT recommend!! Have had issues with multiple claims submitted. Not worth the money or hassle to deal with them. Last claim submitted would have been faster and cheaper than actually going through Choice Home Warranty.

8 months ago

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Mark Meier

Tim did an excellent job, offering upgrades, providing proper information, great attitude

8 months ago

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robert Hitchcock

I was getting text and email at different times wasn't sure when tech will show up on my text or email messages

8 months ago

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Verified Customer

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Jay

Explained issue person worked on the plumbing problem. Now working fine

1 year ago

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Verified Customer

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Peggy Gipson

It took a week to get someone to repair my fridge causing me to lose a lot of food that I wasn't refunded for.

1 year ago

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Verified Customer

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Dory Gedeon

Great service from A to Z. Issue resolved in a timely manner.

1 year ago

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Verified Customer

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David

They were available when I needed them. They knew what to do to fix problem.

1 year ago

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Verified Customer

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Claire Omrod

1 year ago

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Verified Customer

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Keith Greenberg

There are WAY too many sales emails especially since I agreed to a multi year program.

1 year ago

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Verified Customer

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Gary

I have had this warranty company for over 14 years. Reaction to service calls are getting slower. Thinking about dropping service

1 year ago

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Verified Customer

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Maria Khabbaz

Excellent service. Issue was taken care of 1 Day after claim was made.

1 year ago

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Verified Customer

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Dan

Very good at responding. Always good advice about the repair.

1 year ago

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Verified Customer

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Sharry

When I call, Choice always try to get someone to me as soon as possible.

1 year ago Edited July 3, 2025

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Verified Customer

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Earl

Neutral in my opinion . Service is accurate. prompt and reasonable. I have no issues.

1 year ago

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Verified Customer

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Ruthie/Richard Parker

There when I need you. Not a long process and prompt service

1 year ago

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Verified Customer

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Shervon Thompson

Qualified technicians and all issues were resolved in a timely manner.

1 year ago

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Verified Customer

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Linda Morgan

After the 2nd and 3rd try our fan on our heat and air was repaired and is working great now.

1 year ago

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Verified Customer

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Diane

No service. It was obvious on the first claim that no one wants to work for them...took over 5 days with no water and still didn't have a contractor take the kob

1 year ago

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Verified Customer

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Yvonne Guerra

Services great, They had somebody come out right away. Everybody friendly

1 year ago

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Verified Customer

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Maricarmen Deharo

Im still waiting for one of my orders. I called the 31st. Nobody hasn’t responded to make my appointment!

1 year ago

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Verified Customer

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Shenika

It's worth the money. Kiesha, my sales rep was very thorough and professional

1 year ago

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Verified Customer

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Mary Kalil

Efficient service with ability to resolve problems in real time

1 year ago Edited January 13, 2025

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Verified Customer

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Neville Ishack

Very happy with choice warranty . Their communication is very good

1 year ago

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Verified Customer

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Marilyn

Everyone should have a home warranty. I recommend Choice home warranty.

1 year ago Edited January 2, 2025

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Verified Customer

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Chuck

Waiting 8 days for AC repair in August in ridiculous. Other issues were reasonable.

1 year ago

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Verified Customer

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Judy “Carol”

They have been very responsive. That is why I left another company.

1 year ago

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Verified Customer

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John

They helped with small things but refused large repairs based on "previously existing" (doubtful in my case) or urgency.

1 year ago

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Verified Customer

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Alma Salas

Take to long to solve a problem and over a month and half to get the certificate for my washer after several calls

1 year ago

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Verified Customer

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Isabella

The specialist was very professional. The customer service is excellent!

1 year ago

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Verified Customer

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Edward

Last claim have not been finish, the leak was taking care of but the dry wall is not finish. thank you

1 year ago

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Verified Customer

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Syed

I am with Choice from soo many years and never got any problem

1 year ago

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Verified Customer

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Lois

Best response. Knowledgeable technician. On time. Very polite.

1 year ago

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Verified Customer

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Shareece

I did not have any issues until this last claim. Poor communication and lack of trust with the claims approval process.

1 year ago

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Verified Customer

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Charlie

It has been a breeze to get our washer repaired. Exceeded my expectations.

1 year ago

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Verified Customer

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Nilesh

unlike other home warranty companies choice response is fast

1 year ago

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Verified Customer

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Evelyn E

The technician did an excellent job fixing the water leakage in my refrigerator

1 year ago

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Verified Customer

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Kathy

I like everything about CHW. They were very courteous and got it completed.

1 year ago

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Verified Customer

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Stephen

The technician that came out to the house was on time and thorough.

1 year ago

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Verified Customer

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Levi

My claim was approved a week ago. I have been told multiple times that the process has been “escalated” but no final resolution has been communicated as of today!

1 year ago

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Verified Customer

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Chris greene

When I called for service a tech is provided within 2days or less

1 year ago

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Verified Customer

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Alemtsehay McClellan

Fast services, great customer services. I would recommend anyone

1 year ago

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Verified Customer

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Pamela Lea

Still waiting for someone to come out to us.Dealing with your staff has been amazing,just wish we could have better service with your sub contractors

1 year ago

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Verified Customer

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Sharon Redmond

I didn't like how the fix or replace fell short when my dryer broke. They only covered 2/3 of what it cost to replace.

1 year ago

Choice Home Warranty Reviews