Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Linda Granny White Destrehan, LA

Not what I was told, extremely hard to get good service techs out and was led to believe broken and not repairable would be replaced, not so

3 years ago

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Judy Quinlan Yerington, NV

It took over 1 month to get my toilet repaired. Once they got a service man to come out, it was repaired within a week.

3 years ago

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Sharon James Saint Louis, MO

The warranty company rejects claims that should be covered by its top warranty plan. This is disappointing.

3 years ago

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Donovan Hylton McDonough, GA

I have been without my pool for 4 weeks now while I await choice sending out a professional to fix the mechanical problems affecting my pool operation.

3 years ago

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Warren & Jamie Anaheim, CA

A month ago air conditioner went out and they actually got us a live person.

3 years ago

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Judy Brown Dacula, GA

I love how friendly and caring staff is and they care about your situation

3 years ago

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tom Las Vegas, NV

Choice generally pays to repair things. But it took weeks to get my AC fixed and months to get my refrigerator fixed.

3 years ago

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Y Cousin Baltimore, MD

Have had your services for several yrs Only complaint is after repairing the same item 3 times It should be replaced

3 years ago

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Tonie Aguilar Pahrump, NV

Fridge, stove, washer, rptd not wkg, got pd 341 for washer, have not hear fr anyone after many attempts re fridge and stove. Started in the beginning of Augt

3 years ago

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Verified Customer

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Ken Morris Humble, TX

Timely service on all repairs with knowledgeable and professional technicians.

3 years ago

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Niranjan Rijal Denton, TX

Good customer service, best knowledge of products! Fair price.

3 years ago

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Deniece Lopez North Las Vegas, NV

I have never had any problems receiving services when requested

3 years ago

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Edmond garmanian Northridge, CA

The service attendant was very quick on time and take care of my problem

3 years ago

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KEW Clarksburg, MD

Very responsive and great service. Quick to get claims done.

3 years ago

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Andrew Barnes Vero Beach, FL

They are punctual, efficient, and the staff is friendly and knowledgable.

3 years ago

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William E Dell Carriere, MS

easy to deal with, trustful, they follow-up with their clients

3 years ago

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Jim doane

They have responded to every call quickly.

3 years ago Edited January 10, 2024

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Mignonette Rainey Hopkins, SC

Reliable and knowledgeable. Followed up and explained what was going on.

3 years ago

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Michael Bigelow Mountain Home, ID

Customer service was great and response was very quick and prompt.

3 years ago

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Larry Hester Sevierville, TN

Very nice does asap when I have any problem they get it fixed

3 years ago

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Muhammad Imran Phoenix, AZ

They are fast in approvals, they also work with good reputable companies

3 years ago Edited January 10, 2024

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Corsini Grayslake, IL

Someone always lets you know who is coming for your problem and when. And it is within a day.

3 years ago

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Joy Johnson Las Vegas, NV

So far, I have been pleased with how the claims that I opened were handled and completed.

3 years ago

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Raymond Paris Durham, NC

All went well. I didn't have any problems and the service technician was professional.

3 years ago

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Alton Smith Houston, TX

Some time techs do not show or call when they can not make appointments. This is not professional.

3 years ago

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Joel D Nannis Rockwall, TX

Our order was transfered from 3 different people. There was no transfer of infomation and we are still waiting for our refigerator to be fi

3 years ago

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Janis Gallagher Pinehurst, NC

My technicians have not completed their repairs. A,so I am waiting for nearly 30 days for a Lowes e card to replace my microwave.

3 years ago

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Verified Customer

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Nina Potomac, MD

No shows from contractors. The plumber made us wait in the 4 hour window with no shows 5 times. The refrigerator guy did that twice. No respect for customers time

3 years ago

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Morris Austin Kyle, TX

Simple claim denied. because it's not "normal wear and tear". Also their follow up is dreadful. Still waiting for the promised call back from yesterday.

3 years ago

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Curling Byhalia, MS

The last time my dishwasher went out but they didn't replace it. They only gave me about 1/3 of what the new one cost.

3 years ago

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Brady Midland, TX

I used my warranty on refrigerator that repaired 3 times and then on the 4th you replaced it.

3 years ago

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Wright Aiken, SC

I had to use it for our downstairs air conditioning and they replaced and now we have AC

3 years ago

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Singh Columbia, MD

Convenience. Cost effective. Reliable. Techs are from reliable companies.

3 years ago Edited January 10, 2024

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Daniel Reza Sparks, NV

Our AC condenser died and they sent out a technician a few days later to get it fixed.

3 years ago

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Workman Louisville, KY

They did go out of their way to get my repair done in a timely manner.

3 years ago

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Victoriahorst San Tan Valley, AZ

Great job was in and out in no time explained every thing to me

3 years ago

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Linda Maricopa, AZ

He know what the problem was before I even know myself. Well done!!

3 years ago Edited January 10, 2024

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Judy Hayward Baton Rouge, LA

Customer service is great he next day they had my problem solved

3 years ago

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Rene' Lewalling Garland, TX

Very helpful quality repair people, quick service, friendly

3 years ago

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Sal Phoenix, AZ

Needed service twice in the last 3 month and they were done satisfactory.

3 years ago

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Lawrence F Gallo Matawan, NJ

Easy claim process have needed them two times and was extremely satisfied

3 years ago

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Shirley Rinehart Cedar Park, TX

Excellent contractor on my claim with great response and resolution.

3 years ago

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Ricky L Sawtelle Floral City, FL

were fast and easy when we submitted a request for AC assistance.

3 years ago

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Frank Campos Alvarado Odessa, TX

They got my AC fixed on the hottest day in the summer. No problem!!

3 years ago

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Robert Little Largo, FL

Staff is very helpful, and issues are resolved immediately..

3 years ago

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Manuel Morales El Paso, TX

Don't arrive on time, forget the call and arrive the next day, takes over a week to get a sow up date.

3 years ago

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Eli Alicea

The fine print outlining the restrictions makes this program an uncertainty.

3 years ago Edited January 10, 2024

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Wynn Watkins Naples, FL

Not at all happy with the company Choice warranty selected to do our repair. Poor communicators and they still have not completed the work in our home.

3 years ago

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Verified Customer

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Arn D St. Cyr Atlanta, GA

Denial of several claims. Choice looks for every loophole as possible to deny claims, or lowballs replacement cost of appliances.

3 years ago

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Verified Customer

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Sanders Gwynn Oak, MD

I've been satisfied. Whenever I've needed to use it I was able to use it.

3 years ago

Choice Home Warranty Reviews