Choice Home Warranty: Read 46,188 User Reviews From Real Homeowners

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Verified Customer

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Tammye Lawson Hubbard, TX

Dependable good customer service easy to reach with questions or concerns

3 years ago

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Joshua Crookston, MN

Great service, personable, great customer service, punctual,

3 years ago

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Maureen Fry Knoxville, TN

Unable to speak to an agent when choices are not available. Unable to explain problem without speaking to an agent

3 years ago

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Frank Intino

Lowest rating available. Should be a zero. Worst customer service ever. Does everything to avoid paying for repairs. Not customer friendly at all. Reps are difficult to understand and are not helpful.

3 years ago Edited January 10, 2024

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Verified Customer

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Jeanne

It was advertised that it was the best. So I called and spoke to a man and we negotiated price.

3 years ago Edited December 9, 2025

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Jennifer L.Qualls Arlington, TX

Haven't had any issues. Will continue to recommend to clients

3 years ago

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Carwin Walker

Call for repair and get a quick response. Great service with responsibilities.

3 years ago Edited January 10, 2024

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James Mader Corpus Christi, TX

It's been a good experience. Repairs done quickly. No hassles.

3 years ago

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Sybil Schiffman Hagerstown, MD

Workers were professional, on time. They had parts in the truck.

3 years ago

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Mrs

My appliances were repaired in the first visit. Thank you very much.

3 years ago

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June Roman Drexel Hill, PA

Services were prompt and the service provider was informative and polite.

3 years ago

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Robert Wagner Signal Mountain, TN

Claim #179579451 was submitted Nov 14, 2022 and to date I have reveived no response, even after having called you Claims Agent.

3 years ago

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Cathy

I had a frustrating experience with Choice Warranty. They denied two of my claims, including one for a water emergency, insisting I wait for a reference that took too long. Now, I'm struggling to get my heating issues resolved. The process has been difficult, especially at my age. I expected better support.

3 years ago Edited January 10, 2024

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Carla / Anthony San Antonio, TX

I was not really satisfied with the last time I contacted them. I had someone come to my house to fix things, and it was not fixed properly.

3 years ago

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Mahonna Las Vegas, NV

The agent was very kind and right to the point, so I appreciate that.

3 years ago

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Charles And Susan Spring Hill, FL

We had an element out on our stove, and we called and the serviceman had to come 3 times before it was fixed.

3 years ago

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Anonymous Hempstead, NY

I've been waiting for over a month to have one problem resolved. I'm not happy about that, not at all.

3 years ago

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Douglas Reinertson Pahrump, NV

Because of their service being fast, courteous, and very helpful.

3 years ago

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Keith Cypress, TX

The service provider was sent out the next day after I made a claim

3 years ago

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Carolyn Dowers Edmond, OK

The response time to my appliance problem was great. Thank you!

3 years ago

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DAVE FRIX Dothan, AL

Fast response, fast fix, service tech was very knowledgeable.

3 years ago

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Denise Rich Helper, UT

The quick response to our furnace issue. The tech was knowledgeable, and polite

3 years ago

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Barbara Levine Henderson, NV

Abundant Air was early and fixed everything very good company

3 years ago

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Gary Jaeger Las Vegas, NV

I reported an issue and it was fixed two days later!!! Great service!

3 years ago

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Rob Sottosanti Lexington, SC

Doing a great job with recent claim. Repair was done in a timely manner.

3 years ago

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Beverly Jones Pearl, MS

They are quick to respond and get your repairs done immediately!

3 years ago

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R truesdale Mount Pleasant, SC

Good service and good response Always have someone to come out

3 years ago

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Bettye Lemon Kilgore, TX

I had to call my own service provider and do paper work. Only got paid about half what my cost was.

3 years ago

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Joseph Corrales, NM

Still waiting on a piece and last year they said I didn't show while I was there talking to the guy and one never showed.

3 years ago

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Anonymous Punta Gorda, FL

I've never had a problem. My air conditioner wasn't working and they came and fixed it.

3 years ago

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Eddie Marble Falls, TX

I needed to have my refrigerator fixed, as it would not cool. Their reimbursement policy is very, very poor.

3 years ago

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Marilyn Birmingham, AL

My air went out and they had someone here in a few days to put a new unit in.

3 years ago

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A Boutelle Monroe, NY

Prompt response to my claim and referral company was great.

3 years ago

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William WARE Fort Worth, TX

The repairman deserved a 5 star rating! They did a great job!

3 years ago

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Connie zhang Serena, IL

Very responsive, the repair companies are very professional

3 years ago

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Yvonne Roesener Corpus Christi, TX

very good service when we have called heating and air and then garage door

3 years ago

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Mellissa Boca Raton, FL

Appointments are quick and repairs are always approved. Thanks Choice!

3 years ago

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Annette Thornton Aurora, IL

I appreciate the attentiveness of the representative during the call

3 years ago

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Norman Robinson Fort Washington, MD

On time service, quality service,curteous service and dependable service.

3 years ago

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Frederick McGinty Oxford, NJ

Everyone I talk to are awesome never had any any one who was not professional

3 years ago

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Bill Hicks Spring, TX

do not cover what you claim to cover, repair companies would rather find ways to disqualify repairs than actually do them

3 years ago

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Steven Dorfman Wytheville, VA

Very professional...helped a lot...listened to my side of the story

3 years ago

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Barbara Cass Hillsboro, IL

Most of the time, CHW can find a person to do the repair you request.

3 years ago

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Camille Birmelin Ridge, NY

They are responsive when I call and technicians are knowledgeable and helpful

3 years ago

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Debbie Rivinius Cape Coral, FL

They always got me quick responses when ever I had a problem

3 years ago

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louise perrelli New Cumberland, PA

all of my requests for service were handled promptly and satisfactorily

3 years ago

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George Brighton, CO

Quick and excellent service with NOT a lot of paperwork or follow ups

3 years ago

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Stevelucier Oak Grove, KY

Excellent service, very nice technicians, very thorough and efficient

3 years ago

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Gregory P. P. Reese Warrenton, VA

because they came through and my problem was repaired quickly

3 years ago

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Felice Diamond Louisville, KY

Because of the quick service and excellent service people

3 years ago

Choice Home Warranty Reviews