Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Gary Jaeger Las Vegas, NV

I reported an issue and it was fixed two days later!!! Great service!

3 years ago

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Rob Sottosanti Lexington, SC

Doing a great job with recent claim. Repair was done in a timely manner.

3 years ago

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Beverly Jones Pearl, MS

They are quick to respond and get your repairs done immediately!

3 years ago

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R truesdale Mount Pleasant, SC

Good service and good response Always have someone to come out

3 years ago

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Bettye Lemon Kilgore, TX

I had to call my own service provider and do paper work. Only got paid about half what my cost was.

3 years ago

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Joseph Corrales, NM

Still waiting on a piece and last year they said I didn't show while I was there talking to the guy and one never showed.

3 years ago

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Anonymous Punta Gorda, FL

I've never had a problem. My air conditioner wasn't working and they came and fixed it.

3 years ago

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Eddie Marble Falls, TX

I needed to have my refrigerator fixed, as it would not cool. Their reimbursement policy is very, very poor.

3 years ago

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Marilyn Birmingham, AL

My air went out and they had someone here in a few days to put a new unit in.

3 years ago

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A Boutelle Monroe, NY

Prompt response to my claim and referral company was great.

3 years ago

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William WARE Fort Worth, TX

The repairman deserved a 5 star rating! They did a great job!

3 years ago

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Connie zhang Serena, IL

Very responsive, the repair companies are very professional

3 years ago

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Yvonne Roesener Corpus Christi, TX

very good service when we have called heating and air and then garage door

3 years ago

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Mellissa Boca Raton, FL

Appointments are quick and repairs are always approved. Thanks Choice!

3 years ago

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Annette Thornton Aurora, IL

I appreciate the attentiveness of the representative during the call

3 years ago

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Norman Robinson Fort Washington, MD

On time service, quality service,curteous service and dependable service.

3 years ago

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Frederick McGinty Oxford, NJ

Everyone I talk to are awesome never had any any one who was not professional

3 years ago

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Bill Hicks Spring, TX

do not cover what you claim to cover, repair companies would rather find ways to disqualify repairs than actually do them

3 years ago

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Steven Dorfman Wytheville, VA

Very professional...helped a lot...listened to my side of the story

3 years ago

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Barbara Cass Hillsboro, IL

Most of the time, CHW can find a person to do the repair you request.

3 years ago

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Camille Birmelin Ridge, NY

They are responsive when I call and technicians are knowledgeable and helpful

3 years ago

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Debbie Rivinius Cape Coral, FL

They always got me quick responses when ever I had a problem

3 years ago

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louise perrelli New Cumberland, PA

all of my requests for service were handled promptly and satisfactorily

3 years ago

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George Brighton, CO

Quick and excellent service with NOT a lot of paperwork or follow ups

3 years ago

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Stevelucier Oak Grove, KY

Excellent service, very nice technicians, very thorough and efficient

3 years ago

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Gregory P. P. Reese Warrenton, VA

because they came through and my problem was repaired quickly

3 years ago

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Felice Diamond Louisville, KY

Because of the quick service and excellent service people

3 years ago

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c jensen Spring, TX

Had a very good experience with the plumbing company that handled our claim.

3 years ago

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Melody Edwards Woodstock, GA

Always handle my issues in a professional and timely manner.

3 years ago

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Helen Gutridge Tucson, AZ

quick responses , knowledge about any problems, pro at job site,

3 years ago

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Tom Chandler, AZ

Prompt response, courteous operator, answered questions as they came up.

3 years ago

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Alva Robinson Philadelphia, PA

Very easy to start a claim on the website. Representatives are super helpful.

3 years ago

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Mary Wright Marble Falls, TX

The companies they use were on time, professional and great technicians.

3 years ago

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Vernadine Craft Memphis, TN

Technician that comes out is very knowledgeable about what they do

3 years ago

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Jimmy Newman Baton Rouge, LA

Great service / showed up on time/ cleaned work area before leaving

3 years ago

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Stephanie Guerrero Honey Brook, PA

Very easy process. Great customer service and next day service!! Fantastic.

3 years ago

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Mary Harper Vero Beach, FL

I called and service was completed within 27 hours of my call for service.

3 years ago

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MJ CASTLE Concord, NC

The service was handled professionally and in a timely manner.

3 years ago

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Michael Mines Melville, NY

Normally very responsive but sometimes contractors not understanding the work order ticket

3 years ago

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Walter Hannowsky Greenwood, IN

This is my 3rd contract there response to your problems are good as are the service technicians

3 years ago

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Elvira Zuazo-Legido Philadelphia, PA

Excellent service, yet at times it takes up to 2 weeks for something to be fixed because of parts.

3 years ago

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Willie Travis Dallas, TX

Multiple contractor for same job, who did not share their their information so that correct person would come next.

3 years ago

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Laura Perkowski Indianapolis, IN

My experience with claims is hit or miss. It's either easy or a huge pain due to their poor communication policies

3 years ago

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Balaji Vemula Saint Augustine, FL

They keep denying the claims, after being with Choice for 3 years I have created only 4 claims and they have rejected 3. What is the point of having a Warranty?

3 years ago

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Verified Customer

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Isabel Woodbridge, VA

My claims were rejected twice I couldn't fixed my toilet and electrical issue and they make me paid $75 each visit the worst company ever ! I didn't get any help at all!!

3 years ago

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Teri Madison, IN

They responded quitting my claim and also to my issue with the repair man.

3 years ago

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Paula LIndstrom Grandview, MO

Responsiveness and willingness to make sure that claims are addressed

3 years ago

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Barry Rogers New Iberia, LA

Took care of my I've maker in just 2 days. Service was great.

3 years ago

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Milly Whittle Lake City, FL

Always quick to respond, friendly, polite and knowledgeable personnel.

3 years ago

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Carina borjesson Henderson, NV

Quick response and a knowledgeable tech came and fixed my freezer

3 years ago

Choice Home Warranty Reviews