Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Verified Customer

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Juanita DE Kalb, TX

My washing machine went out and they came and fixed it within a few days.

2 years ago

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Anonymous Saint Petersburg, FL

I was trying to use my warranty right before on the 26th of December. I had a refrigerator that wasn't cooling, and as of today's date, no repair has been done.

2 years ago

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E. Amarillo, TX

He was a very nice man and he worked quickly and got it all taken care of.

2 years ago

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Mary New Braunfels, TX

Customer support from Choice was very kind and they got the work done. I like them.

2 years ago

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Rama New Braunfels, TX

Choice Home Warranty's warranty is a Good price and it was convenient.

2 years ago

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Danyle AbdurRasheed Deltona, FL

Efficient and effective. They are always there for me when stuff breaks

2 years ago

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Cletus F Witter Chestnutridge, MO

Experience so far has been good...very responsieve and polite repair personnel.

2 years ago

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B Pilgreen Birmingham, AL

We have only used them twice and the service company did a really good service.

2 years ago

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Bob Marshburn Leland, NC

Have received good and prompt service from Choice as the needs have risen

2 years ago

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David Judd Kansas City, MO

Easy to place service order online, and excellent response to the request.

2 years ago Edited January 10, 2024

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Verified Customer

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Susan B McCracken Boone, NC

Good follow through. Did exactly as Tim said he was going to do!

2 years ago

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Jacob Hey Okeana, OH

Fix was fast and no issues afterwards. Repair man was very nice as well

2 years ago

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Tim Kohler Goodyear, AZ

Had a plumber from another company stop the hot water leak and drain the tank as Choice could not have someone to my house for 5 days. As a result, Choice denied my Claim.

2 years ago

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Lynnette Pennington Chicago, IL

Home warranty do not have enough technical people to service customers. The wait time can be 5 to 13 day before your problem is fix.

2 years ago

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Dianna Brierly Independence, KY

I have had great service. The people who have been sent are outstanding.

2 years ago

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James Mathis Las Vegas, NV

Had to use Choice. Have fixed most appliances! in good timely order..

2 years ago

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Anthony Mathenge Webb City, MO

I have had 2 claims and the response has always been exceptional.

2 years ago

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Jacqueline Trotman Saint Louis, MO

Only had for less than a year and have used it twice for the oven and the garage disposal

2 years ago

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Frances Barr Granite Falls, NC

Been over a month trying to get my refrigerator fixed they've ordered about 10 parts spent over $2000 in parts and labor instead of just replacing the refrigerator!.

2 years ago

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Breier

Deplorable terrible service incompetent service techs just not a company worthy of anyones business. Just being truthful with my experience and not a complainer thank you

2 years ago

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steve chough Anaheim, CA

we reported our cooktop problem on 10/25/22. nothing has been done and only one coil is in working condition..

2 years ago

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Carol Dunn Las Vegas, NV

I have been waiting since Halloween for a dishwasher repair. No one even contacts me to offer excuses!

2 years ago

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Edward Douglas Coatesville, PA

We have been waiting over 2 months for a part for our dish washer which is only 2 years old. This is outrageous.

2 years ago

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Todd

I had to get my AC work done and they came out and fixed it.

2 years ago

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Michael Saint Louis, MO

They just slow about getting your claims filtered out. Just recently I had to use it and it took them six days.

2 years ago

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Teresa Mount Pleasant, SC

They got on it pretty quickly, within 24 hours. They did good. They sent a really nice person out.

2 years ago

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Niki Theodore, AL

So far it's been fine. I've had to do 1 claim and it was handled quickly.

2 years ago

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Cynithia Toledo, OH

You guys were quick to respond and everything was done in one session.

2 years ago

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Betty P Boston Winston Salem, NC

They have been very prompt in addressing claims that I've filed.

3 years ago

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John Walters Ocala, FL

Sent very knowledgeable and thorough person out to fix my air conditioner.

3 years ago

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G. Garcia Addison, IL

Everything.they told us when we signed on with Choice has proven to be true.

3 years ago

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Darnell Tillett Flanders, NJ

The Technician you use know what they are doing and they are fast.

3 years ago

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Paul Broussard Estherwood, LA

Response was pretty swift and technician was thorough and knowledgable

3 years ago

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Rebecca Barrett Maiden, NC

Excellent service and fast response. Knowledgeable technicians

3 years ago

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Ann Pawlik Montgomery, AL

Simple to. Use just call explain what you need and they do the rest.

3 years ago Edited January 10, 2024

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Laurie Benjamin Sparks, NV

Got help out quickly and the problem was quickly diagnosed and fixed

3 years ago

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Bill Morgan Cleveland, GA

They were very helpful in getting attention to finding help for my problem.

3 years ago

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Joe Edwards Dunn, NC

Anything that has gone wrong, CHW has taken care of the problem quickly.

3 years ago

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Thomas E. Slay Highland, CA

they seem to genuinely want to help and make the problem right

3 years ago

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Ron Decosse Stuart, FL

Prompt service from quality people!! Easy to contact when a problem arises.

3 years ago

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LaFonda Belleville, IL

My first experience was good from scheduling service to the service tech.

3 years ago

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Bob Jakobs Kissimmee, FL

Friendly service and the contractors know what they are doing.

3 years ago

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Joseph Stehlik Henderson, NV

Professional and courteous. Ruben was very good and knowledgeable

3 years ago

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Makki almoghrabi Katy, TX

Because the service was very fast and we got the service on time no late

3 years ago

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Dawn Pompano Beach, FL

They are very polite and they answer you if you have any questions

3 years ago

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Debbie Stone Mountain, GA

I like the way the customer representative handle and process claims.

3 years ago Edited January 10, 2024

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Kyronda Thomas Jacksonville, FL

I haven't had any problems with them coming out and fixing various items claimed.

3 years ago

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Danny Dambro Birmingham, AL

We only had to use them once this year and they came out on time & resolved the problem.

3 years ago

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Bruce Vance

Some responses have been good, but the last one missed completely

3 years ago Edited January 10, 2024

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Frank Grimmer Kernersville, NC

They came up with a different reason from techs original findings on how to deny my claim on the refrigerator.

3 years ago

Choice Home Warranty Reviews