Choice Home Warranty: Read 46,170 User Reviews From Real Homeowners

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john edwards Midway, GA

Need repairs got a company that can help , that means a lot for customers .

2 years ago Edited September 20, 2023

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Ryan Hutton Chicago, IL

Quick response. Replaced garage door opener after gear break.

2 years ago

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J Gaer Little Rock, AR

Too much back and forth on simple claims. They have a decent network of contractors but there are better options when it comes to Home Warranty.

2 years ago

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Keith Charlestown, MA

Very good service only downfall takes too long to get someone out when you file a claim

2 years ago

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yasmin gamboa

They charged a service call for each appliance even though it was the sam vendor that came out same day

2 years ago

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Eric Williams NC

I like that they are quick to respond to all of their customers needs

2 years ago

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Maurice

Every thing went easy and smooth, from calling with problem to getting repair.

2 years ago

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Gina South Amboy, NJ

Very professional and knowledgeable. Explained everything clearly

2 years ago

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Joyce St Louis, MO

The quick response and the installation of the garbage disposal

2 years ago

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Kent Sanford, NC

I did not like it that they denied paying me anything for my freezer. I did like it that they were fast in getting a service technician to my house to inspect my toilet

2 years ago

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Dee

It took over two weeks before someone could come to my house. Two weeks later my issue still isn't fixed, but payment was taken and since that the monthly rate increased.

2 years ago

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Donna Hastings Augusta, GA

Responded quickly to an issue I had. It was easy to access what I needed.

2 years ago Edited September 13, 2023

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Donald Champaign, IL

Said they would replace dishwasher but offered money in lieu of replacement. Very low offer. We had to pay the difference.

2 years ago

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Brenda Perry San Antonio, TX

I like the money I save. I have he ad good customer service.

2 years ago

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Robert Fremont, OH

Excellent customer service. The warranty is well worth the price.

2 years ago

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Lynette Denver, CO

Tech was courteous and on time which seldom happen with service people

2 years ago

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Chris Dallas, TX

Looking for another warranty company. You’re increasing my rate twice within 12 months. Too expensive now.

2 years ago

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Alan Lowe Spring, TX

Very prompt in getting scheduled and used very competent service company.

2 years ago

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Debbie St Louis, MO

Very happy with service. Prompt response and problem resolved.

2 years ago

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Jean Wallace French Bethel Park, PA

Prompt, excellent customer service. Qualified technicians get the work done.!

2 years ago

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Jack Flood Lancaster, SC

Unhappy. Took too much time to find a plumber. Didn’t list all the things wrong. Left out shut off valve failed. Ignored my complaint about it.

2 years ago

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David

Pricing was competitive and the ease of use service are excellent.

2 years ago

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Irene Yulee, FL

Jessica was very Professional and knowledgeable. Very easy to talk to.

2 years ago

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Sabrina Jenkins Charlotte, NC

So far so good. They have sent knowledgeable contractors/companies.

2 years ago

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John

I like everything about my coverage with choice home warranty

2 years ago

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Charles

Great customer service and prompt attention to repair and/or replacement!

2 years ago

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Gerald Dorsey

Easy to use. Quality companies select by Choice Warranty to repair issues

2 years ago Edited July 12, 2024

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Kristi

They did not offer service in my area and I finally had to contact another servicemen after two weeks of not getting choice warranty to get somebody out.

2 years ago

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Nneka

I got good service when I called. I do believe they're very good company.

2 years ago

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Anonymous

They answer my questions in a timely manner, and they're very couteous.

2 years ago

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Karen

They got me a repair person here. I had a garage door issue and they fixed it.

2 years ago

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Allan Fishman

I have a warranty for years with Choice and they do great work

2 years ago Edited May 8, 2024

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Steve

They set up appointments quickly. It remains to be seen whether they pay for needed repairs.

2 years ago Edited January 10, 2024

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Dianne Tuckier Atlanta, GA

I like the fact that I don't have to call to find a repairman.

2 years ago Edited October 24, 2023

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Jeffery Allegany, NY

Customer service is pretty good! Quick response to inquiries and status on claims.

2 years ago

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Michael Naples, FL

Helped me out when I had a problem with my A/C. Got me quick service.

2 years ago

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Adnan Jafri Lahore, PB

Quick and easy to file claims. Service providers were good as well.

2 years ago

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Anup Fairfax, VA

Good efficient service. The technician was courteous and knowledgeable.

2 years ago

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Suzette Tempe, AZ

The repair men seemed knowledge. Now we are waiting for parts

2 years ago

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Richard Hemet, CA

Good service when I needed it. The contractors that came out were outstanding

2 years ago

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Myles Burcham Fleming Island, FL

Response time is too long and the service department is unable to communicate effectively in the English language. Very frustrating.

2 years ago

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Whitney Lafayette, LA

I cannot deposit your payment for my freezer. Lowe’s will not trade money for your payment. I need a check made out to me

2 years ago

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Mike Louison Islip, NY

i have been waiting for two plus weeks to get my tankless water heater fixed ... with no help in sight ... not very happy

2 years ago

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Colleen Formoso Rochester, NY

Technicians are highly qualified and have solved my problems each time.

2 years ago

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Jeffrey Los Angeles, CA

Very professional. I am very happy with their service. Very time as well

2 years ago

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Jennifer Murphy Bentley, KS

I CAN'T RATE A NEGATIVE. THEY HAVE THE WORST CUSTOMER SERVICE AND JUST CALL CONSTANTLY TO GET YOU TO TAKE THEIR PLAN BUT DOESN'T FIX WHAT IS BROKE NOW. WORTHLESS.

2 years ago

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Ralph

We don't get a technician in a timely manner. I ended up having to purchase my own hot water heater.

2 years ago

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Andrew

They always seem to try. Most times they come pretty quick. One time it took them a few days.

2 years ago

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Visakha Portland, OR

Very easy to put the claims and get the work done. Love the service so far!

2 years ago

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Francisco

It's just a great service. Last week they fixed my second refrigerator.

2 years ago

Choice Home Warranty Reviews