Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Daniel Burgett Olathe, KS

Very prompt at fixing the issue. Garage door opener problems

2 years ago

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Tasha Ocala, FL

I appreciate the fact that I don't have to search for service professionals in my area.

2 years ago Edited October 3, 2023

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Pamella Huggins Marble Falls, TX

I am still waiting to have my washing machine changed out as there are no parts available. Hope to hear soon.

2 years ago Edited October 3, 2023

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Rick Bianchi Des Moines, IA

It is never explained that you have to follow there process. The technicians are not assigned promptly at all.

2 years ago

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Melinda R

The reps are not quite helpful and rude. The company doesn’t put customers first. The company also doesn’t replace just band aid the problem

2 years ago Edited October 18, 2023

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Anthony Edwards Buford, GA

Awesome!!!!! They arw very quick and efficient when in need.

2 years ago

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Tray Davis San Antonio, TX

Awesome guy, very knowledgeable of the situation and quick efficient service

2 years ago

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Eugene

Very happy with the contractors that they use for their service.

2 years ago

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Charles

They try to help. Our heater was going out and they sent someone right out to fix it.

2 years ago

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Anonymous

We had a good price. But I had broken hinges on my washer and they did not cover wear and tear.

2 years ago

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Latham

The man told me he'll be here about a certain time and he was here about a certain time.

2 years ago

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Richard

I've only needed a couple of things from them and they were very, very good at doing that.

2 years ago

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Ray

Other than the claims, the company does well, but it's hard to put a decent claim in against the company.

2 years ago

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Sheri

They've always given the status if I needed it or called and let me know that the person's on their way.

2 years ago

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Ballack Orlando, FL

Excellent and quick service ! Glad to have purchased Choice Home Warranty.

2 years ago

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carlie williams Florissant, MO

I like they save me money and follow through with effective repairs.

2 years ago

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Priscilla Berry Pasadena, MD

I don't like that I have to wait so long for Choice Home Warranty to find technicians to assist me with my home issues

2 years ago

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Donald Green Atlanta, GA

Service Provider were never on time. And your office just send out auto Dates and Tme everyday and the Service Provider dose not know he had a call until four days later.

2 years ago

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Olivia Colorado Springs, CO

Convenient to call for appliance repairs . Fast response from vendors

2 years ago

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Janice Maia, 13

Everything we called Choice Home for got rejected. Seems as though CHW does not cover a lot. READ THE FINE PRINT and keep your fingers crossed when needing their service.

2 years ago

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Vickie Crosby MI

Responsiveness, great communication, quality service from reputable companies.

2 years ago

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EAPC Ashburn, VA

Excellent response. Excellent customer service. Good technician

2 years ago

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Mary El Paso, TX

My washer broke unable to repair and they replaced it thank you CHW

2 years ago

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Jane Miller Linden, TN

Easy to file a claim and a service person come and work on the item

2 years ago

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Laura Poole Esparto, CA

Not able to speak with anyone. Called multiple times and left my phone number for call back and never got a call back.

2 years ago

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Ronald W Waters Ashland, OH

Brian was courteous and efficient. He was able to make the repair quickly.

2 years ago Edited October 10, 2023

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Tonya Houston, TX

I was given a quote for $2800 but choice warranty fixed my problem for $75

2 years ago

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James

Take to Long to get anything fix and if they can't u have to wait 30 or my day to replace your appliances:( not happy

2 years ago

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Khatereh Hajizadeh Sunnyvale, CA

I have to connect them several times and they are not in line with each other and every time I need to start from the beginning. Too much time needs to deal with them !

2 years ago

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Verified Customer

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Wade Corporon Atlanta, GA

Quick and good service that provides good quality for the price

2 years ago

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Kay Wichita, KS

The Butler Plumbing & Restoration customer service was excellent.

2 years ago

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Charles-Hubert Devaux

Happy with their service and for now, the companies they have sent to help us.

2 years ago

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Gary Lorena, TX

Choice Home Warranty refused to provide like replacement for my Microwave. They offered $199, which Was $200 less than the defective model.

2 years ago

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Verified Customer

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Donna Phoenix, AZ

Very attentive and helpful. Love J&L Plumbing!, one of their providers.

2 years ago

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Judith Cramerton, NC

Bad customer service. I had to be proactive to keep claim open. Took 3 month and claim was cloaked be use I didn’t contact them for 39 days!

2 years ago

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Gail

I switched to this company because the one I had has gone out of business. They're prompt.

2 years ago

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Lowell

Company is fraudulent. Would not recommend this warranty company to anyone. Cheated me out of monthly payments and declined honest repairs. Bad company!!!!

2 years ago

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roger erby Erie, CO

Things get fixed and done right. Contractors ate polite and professional.

2 years ago

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Michael Mauk Summerville, SC

A great provider was assigned. Quick response, professional and knowledgeable.

2 years ago

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Juan Elizondo Austin, TX

Great company without any problems and good customer service

2 years ago

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Sonia Edwards Decatur, GA

Technician was very professional and pleasant - explained what he was doing.

2 years ago

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Patricia Miami, FL

Fast service and good contractors. Customer service needs some improvement.

2 years ago

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Vincent Esposito Wadesboro, NC

You suck. Never have a provider in my area. I'm still waiting for someone to fix a faucet that's leaking. I waited a week for an AC repair when temps were 100. You suck!

2 years ago

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Verified Customer

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Robyn Azus

I give no stars. My experience with this company was horrendous. I was with American Home Shield for 7 years. They never denied a claim. This company denied all.

2 years ago

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Kim Walker

2 years ago

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Leonard Dunnellon, FL

co doesn't replace with replacement appliances anymore. on my failed stand up freezer, only offered less than half of price to purchase a replacement. canceling policy

2 years ago

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Alice Sanchez

Excellent customer service. Claim taken care of quickly and effortless.

2 years ago

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Randy New Orleans, LA

Because of the service I received when I filed my claim it been three weeks since my air conditioner went out and I called and call trying for to get my Air conditioner fixed

2 years ago

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Verified Customer

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Ruthie Gibson St Louis, MO

Took over a month for a repair man to even look at my refrigerator than another month to get a gift card that has to be spent at Lows. Not happy at all

2 years ago

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Verified Customer

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Portia Austin, TX

Best service people Prompt service schedule Knowledgeable of serviced item

2 years ago

Choice Home Warranty Reviews