Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Walter Thomas Atlanta, GA

My ac unit been down for the whole summer and I had to get my own tech and I am still waiting for them to approve the claim. I never seen nothing like this before in my life,

2 years ago

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Laura

Excellent response time and repair. All were accomplished on the same day.

2 years ago

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Adam Philadelphia, PA

Easy to schedule. Quick to respond with assigned repair company.

2 years ago

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Shanker

Very responsive in arranging help on claim locked in quickest possible time

2 years ago

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Michael Williams Albemarle, NC

I liked how easy it is to file a claim. The customer service was great.

2 years ago

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Beverly Evans CA

The ease of getting a claim # and direct contact with the appointed vendor.

2 years ago

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Cassandra Lloyd Matthews, NC

I have used this once. I received timely and knowledgeable service.

2 years ago

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Raymond Heard

It is absolutely necessary to. I have save a ton of money in most cases.

2 years ago

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Karen Lee St. George, UT

Still nothing, this company is the worst! All they want is more pictures of the same stuff. Do not waste your time or money. It has been a month and no hot water heater!

2 years ago

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Steven Clark TX

I can’t get anyone from this organization to satisfactorily get answers to a problem I’m having. They use vendors who are incapable of completing assigned tasks.

2 years ago

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Jeff Wright Huntington, WV

When repairs were needed CHW took care of it all with no hassle. Great company.

2 years ago

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DatBoiBest TV

So far so good, had to use it for my reKey. Ease, quick scheduling, no issues

2 years ago

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Phyllis White Denver, CO

Communication was not good request for a supervisor is never returned calls about complaints were not addressed or returned

2 years ago

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Sydney Arroyo Grande, CA

Very happy with the quickness and efficiency of service. Worth every penny.

2 years ago

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Barry

I needed them once, they came out and repaired the problem . Did a great job and I'm pleased

2 years ago

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Stella

I've been with them for a couple of years. Not a great response, but it's fair. Price went up too much at one time.

2 years ago

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Anonymous

They kept me informed. My furnace went out and they sent someone to fix it, so it's fixed.

2 years ago

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Ron

We had a water heater fitting leaking and they came and fixed it.

2 years ago

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Zaleata Walker Crete, IL

I like that fact that there is always someone there in case of emergencies.

2 years ago

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Enicasio Lopez Jr

I like the immediate response from the tech. He kept me in the loop of time of arrival

2 years ago

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Sankar Muthukrishnan Euless, TX

Excellent service Exceeded expectations, very professional techs

2 years ago

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Marieta Gilbert, SC

The technician did a great job and was very timely with his appointment.

2 years ago

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Cornelius Antwine Vicksburg, MS

Speed of getting in contact with me when I initiated the problem.

2 years ago Edited October 18, 2023

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Kevin Brown Aberdeen, MS

Like the flat fee but did not like the quality of workmanship and not being able to choose provider

2 years ago

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Kim Rua El Paso, TX

Had Choice come out for a dryer issue. Timely, courteous and fast.

2 years ago

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John Maumelle, AR

They were very quick to get someone when no one was available.

2 years ago

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sue Plainfield, IL

They repaired my claim and was little out of pocket expense for me

2 years ago

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Jacques

I am still waiting for my dishwasher stipend. It doesn’t cover the cost of the cheapest dishwasher at Home Depot, nor does it cover installation. Totally unsatisfied.

2 years ago

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Carl Philadelphia, PA

on line contact and some times quick service. but sometimes the contractors seem a little shady !

2 years ago

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William Texarkana, TX

Your reply to our repair request was very fast and refreshing.

2 years ago

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Patrick Walker Guston, KY

This rating is for the people whom actually complete the work.

2 years ago

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Richard Jarrell TX

A outstanding job on replacing GFI to get power 🔋 back in the garage.

2 years ago

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Chase Sheda Corpus Christi, TX

I am very happy with Choice Home Warranty... no hassle or anything.

2 years ago

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Jefferson Breen Los Angeles, CA

We have been waiting over three weeks to hear from a technician re: our refrigerator that is not working. Have called but still no response. UNACCEPTABLE!!

2 years ago

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Kristen Gruendler St Louis, MO

They are very responsive. We have had nothing but a great experience

2 years ago

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Mike Glor Kansas City, MO

Monthly premium is a little high but its better than paying full price for all the insured items

2 years ago Edited October 6, 2023

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Indrajitsurekha Cary, NC

One claim was very good and a second claim was very bad and the customer service dept. did not offer any help for the bad claim #213801472.

2 years ago

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Konrad Summers Los Angeles, CA

The time it has taken to resolve my only claim has been extensive, So I am not willing to give full throated review.

2 years ago Edited October 18, 2023

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David

Great response , seems the wrong part was sent to Bennet and sons they couldn’t finish the job

2 years ago

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Laurie Marks Nashville, TN

Great product for the money. Easy to book service request online.

2 years ago

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Iris Castro New Windsor, NY

Your staff are great and the technician provided me excellent services

2 years ago

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Peggy Enright Philadelphia, PA

VERY UNHAPPY. Refusing my need for a new water heater with some lame reason saying it is commercial..ha! It is in my home...which IS Not commercial !!!

2 years ago

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Mae

They connect you to the right people. Security should be an issue.

2 years ago

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Laura Dallas, TX

The technician was very efficient and worked in a timely manner

2 years ago

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David Gellatly Savannah, GA

The tech was great, All went well, Tech was polite and professional

2 years ago

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Eddie Chino Valley, AZ

Fast response by the technician. Found and fix the problem very quickly.

2 years ago

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George Sedona, AZ

All the repairs needed so far have been excellently done and very timely.

2 years ago

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Carl Atlanta, GA

Great customer service. Claims are handled promptly and with ease.

2 years ago

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Deb Peoria, AZ

Quick and easy service. The installer was also very professional and helpful.

2 years ago

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Lucille Greenville, TX

Quality service, efficient . Trustworthy. I would Recommend.

2 years ago

Choice Home Warranty Reviews