Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Randall and Patricia Lake Saint Louis, MO

Totally professional. Hits everything they said it was suppose to. Very positive experience.

6 years ago

check_circle

Verified Customer

star star star star star

Rick Dallas, GA

I've used the warranty twice and I get it taken care of and had it looked at no problem.

6 years ago

check_circle

Verified Customer

star star star star star

Kathy Hummelstown, PA

Have had great experience with them every time I call. I choose them for value and service.

6 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

Sometimes there are misunderstandings of what is covered. Most of the time it is good but sometimes it is not.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous Gaithersburg, MD

The tech that came out was knowledgeable and repaired it and now my microwave is working fine.

6 years ago

check_circle

Verified Customer

star star star star star

Adrian Spring, TX

We used the warranty three times for the air conditioning system. They're very responsible.

6 years ago

check_circle

Verified Customer

star star star star star

Jessie Akron, OH

I've had a very good experience with them. Everybody they've sent out has been very good.

6 years ago

check_circle

Verified Customer

star star star star star

Robert Dallas, TX

I've had them for quite a while and am happy with them. They are very responsive.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Peter Houston, TX

Anytime I call they help me out and a technician comes as soon as they can. I just want them to be clear what is covered and what is not.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Oct. 31st, 2019

check_circle

Verified Customer

star star star star_border star_border

Judy Byer Fort Valley, GA

Gave repair person completely wrong info on appliance causing repairman extra miles and frustration in repairing my appliance.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 24th, 2019

check_circle

Verified Customer

star star star star star

Kathy McNeely

Prompt to get worker to come check out dryer and then sent check to perchase another

6 years ago

check_circle

Verified Customer

star star star star star

Kelvin Castillo

They gime good service when I call,send the tecnician very fast to complete the job

6 years ago

check_circle

Verified Customer

star star star star star

Dale Scherberger

As always great service from the first call to the tech arriving in a timely manner

6 years ago

check_circle

Verified Customer

star star star star star

Dong Yan

CHW provides quick response, good work. The technicians always are very helpful.

6 years ago

check_circle

Verified Customer

star star star star star

Kathy Nesbitt

I have not been a customer of Choice for long, but I have been pleased so far with the service.

6 years ago

check_circle

Verified Customer

star star star star star

Scott TRADD

Had a quick response technician was very nice no stress at all Rod recommend them to anybody

6 years ago

check_circle

Verified Customer

star star star star star

Patricia J Finney

I've had 2 home repair issues, and CHW responded immediately. They are very helpful and friendly.

6 years ago

check_circle

Verified Customer

star star star star star

Linda

Excellent service. Very knowledge and very polite. A pleasure to do business with.

6 years ago

check_circle

Verified Customer

star star star star star

Gaynell Stanley

Had a leak on the Toilets and they sent a plumber to fix them he done a great job

6 years ago

check_circle

Verified Customer

star star star star star

Zafar Gurnee, IL

Prompt and great service very good and on time and explained the issue very well

6 years ago

check_circle

Verified Customer

star star star star star

Rochelle Richardson Las Vegas, NV

Excellent Vendors, timely response time on claims. Customer service agents very helpful.

6 years ago

check_circle

Verified Customer

star star star star star

Ronda Crescent, OK

I have had to file a few claims recently. It was very easy and I got a speedy response

6 years ago

check_circle

Verified Customer

star star star star star

Hugh Goodyear, AZ

Diagnosed and repaired my A/C condensate overflow drain system quickly and professionally.

6 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Roy Antioch, TN

I had them two or three instances and it was the same person and they were very professional.

6 years ago

check_circle

Verified Customer

star star star star star

A Alpharetta, GA

I've had a good experience. They provide excellent service and immediate responses.

6 years ago

check_circle

Verified Customer

star star star star star

Yvonne Haughton, LA

Very professional and knowledgeable. They make sure the problem is taken care of.

6 years ago

check_circle

Verified Customer

star star star star star

Maria C. Gonzalez

Choice home warranty acted quickly to my needs. The local company tech was fantastic.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Joyce Garth

The representative that sold me a warranty stated my policy would pick up from where my old policy ended. Well, my garbage disposal broke and they wouldn't cover it

7 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Aug. 22nd, 2019

check_circle

Verified Customer

star star star star_border star_border

Roenia Booth

there ok , but the last time I try to file a claim ,they had no one availbale so I eand of paying out of pocket for the repair

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 5th, 2019

check_circle

Verified Customer

star star star star star

Shawn Leandra odom

The worker did a excellent job. I would send my family and. Friends to you guys

7 years ago

check_circle

Verified Customer

star star star star star

Barbara Land

I call when I have something not working in my home and they send someone out the next day

7 years ago

check_circle

Verified Customer

star star star star star

Sharon Xie

They have prompt response and reliable service. I feel it's totally worth the investment.

7 years ago

check_circle

Verified Customer

star star star star star

Jackie

They got the job done!! Our hot water heater wasn''t working, they fixed it.. thanks

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Melba G Silva

We have been members of Choice Home Warranty for many years now. Choice has always treated us fairly and are always improving their service everyone was very professional and friendly, is great simple the best

7 years ago

Reply from Choice Home Warranty

Thank you for your feedback Melba. We humbly request that you update your rating to reflect your review.

Sep. 5th, 2019

check_circle

Verified Customer

star star star star star

Xxxx

Great response time and have been happy with the people they have sent out to do the work.

7 years ago

check_circle

Verified Customer

star star star star star

Rakesh

Completely satisfied with choice.It does not take very long to get service.So far very satisfied.

7 years ago

check_circle

Verified Customer

star star star star star

Latasha Mayon

Good service. The service person was great and was able to diagnose and fix the problems Quickly.

7 years ago

check_circle

Verified Customer

star star star star star

Raul

So far, I've had 2 occasions that I needed something fixed, and they came through right away

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mr. Extremely Disappointed

I''d give a zero if it was an option. Denied claim refused to pay for AC repair as stated when they sell you the scam warranty. Run like your hair is on fire from this company.

7 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Sep. 5th, 2019

check_circle

Verified Customer

star star star star star

patricia

They were quick and, the person that was sent was extremely nice and knowledgeable

7 years ago

check_circle

Verified Customer

star star star star star_border

Gail McKee

Just need faster response time. The techs that showed up were great!!! It's the 2nd time I have had to use them.

7 years ago

check_circle

Verified Customer

star star star star star

David Bloom

Claim Reps are great, service dispatch immediate and technicians know what they are doing.

7 years ago

check_circle

Verified Customer

star star star star star

Betty Hale

Easy to file and friendly quick service . Refreshing that something is actually what it says it is!

7 years ago

check_circle

Verified Customer

star star star star star

Carla Boyce

Very timely and efficient. They got someone to come out quickly and repair was done quickly.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jennifer

I did Not get the coverage thought I was getting. I was told it covered everything. It does not cover everything I was told. Apparently there are many exclusions that were not told upfront.

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Sep. 6th, 2019

check_circle

Verified Customer

star star star star_border star_border

Roberta Brown-Thurman

Didn''t help with my A/C unit and the out of pocket expense for a disabled individual having to deal with the heat is too much

7 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.

Sep. 9th, 2019

check_circle

Verified Customer

star star star_border star_border star_border

Terence Dickinson, TX

They tell the customer nothing and are not honest. Sometimes they are good but a majority of the time I have a problem and have to call the corporate office.

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Aug. 29th, 2019

check_circle

Verified Customer

star star star star star

Emmett Macon, GA

They are actually dependable and customer service was nice and got right on the situation.

7 years ago

check_circle

Verified Customer

star star star star star_border

Carolyn Tallahassee, FL

Usually they do a good job and it doesn't take too long, although sometimes it can take a while for them to get parts.

7 years ago

check_circle

Verified Customer

star star star star star

Gay Venice, FL

My clothes dryer broke and I had prompt service. They have frequent contact with me.

7 years ago

Choice Home Warranty Reviews