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Choice Home Warranty Reviews

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9.4

Overall Score

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Brenda Corell

Fairly new customer - so far we're satisfied with the plan and most of the service companies.

1 year ago

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Nora Azenon

I am satisfied with the outcome of work when a claim is submitted

1 year ago

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Debra

Have been very happy with each time I have used Choice for appliance repair.

1 year ago

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Esmina Roberts

Excellent service. So far the best home warranty company we ever had!!

1 year ago

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Leonora

They recommend a top rated service company who provided an efficient serviceman

1 year ago

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Allan

Plumber no booties and refused to remove shoes. Replaced next plumber did not resolve problem and choice said still Must use service.

1 year ago

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Brian

Picks and chooses what they want to cover. When something bigger actually happens they’re out. I’m having to hire an attorney to look into a simple matter.

1 year ago

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Taurus

Great Service , low cost, fixed right the first time every time

1 year ago

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Jane Isabelle

The part had to be ordered for my fridge…still waiting to hear back from the company.

1 year ago

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Bee Karnes

Company did not follow thru with last claim even after repairman at my home... customer service no help. No call back or follow up. I have repeatedly called no success..

1 year ago

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Margaret Latham

My problem with my a/c was handled quickly and in a very professional manner.

1 year ago

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Kingston Thomas

Excellent company, love the way they have the customer concerns priority.

1 year ago

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Noel

Great customer service! Friendly representatives and contractor.

1 year ago

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Emma

My heater went out. They responded and answered all my questions in one call.

1 year ago

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Justin

Just recently, we had a hot water heater go out. They handled it the next day.

1 year ago

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Douglas

It took 5 days to find an HVAC place to come check my system out (over a weekend). Overall I was without heat in March for 13 days.

1 year ago

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Michael Halbmaier

I only used it once so far and they were fast and efficient.

1 year ago

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Bridgette Irvine, CA

Slow service call Takes too long for a service call Instead of calling asking what is a good day for you. You take off work then they don't show up

1 year ago

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Cheryl Blockus

Techs seemed to know what they were doing. Dryer is much better.

1 year ago Edited June 7, 2024

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Darlene Crank Bossier City, LA

They responded quickly to my calls. And took care of my iddues

1 year ago

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Charles Raleigh, NC

Took to long to fix my problem, ordered the wrong part and I had to be the go between the plumber and choice so I am not happy with there service

1 year ago

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Sebastian

WE NEED THIS TYPE OF SERVICE. WE MEET SOME GOOD REPAIR PEOPLE AT TIMES. THANK YOU

1 year ago

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Gay Springfield, VA

Happy with diagnosis and repair but had to wait too long for the service appointment.

1 year ago

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Jesse

Very responsive to questions I had Just need a outside foundation plan maybe

1 year ago

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Suri

Dedicated customer service. Always make sure the issue is resolved

1 year ago

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Jon Corral Los Angeles, CA

Damarcus was super efficient, kind and professional. Job quality was excellent.

1 year ago

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Adrian Enrique Chairez Arlington, TX

I love this company , they provide great services and very profesional workers

1 year ago

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Fatima FL

Responsive and if they can't fix they replace. Very good experience!

1 year ago

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Warren Wood Leesburg, VA

Professional and accurate diagnosis with corresponding repair.

1 year ago

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Robert

I've used it several times. I used it on air, a refrigerator, a microwave, and a pool.

1 year ago

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Allan

My air conditioning technician said the unit was completely non functional, and you would still not cover the replacement.

1 year ago

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Jose

We had a problem with our A/C unit and it was a quick process.

1 year ago

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Stacy

Garbage disposal went out, and they came out and replaced it same day.

1 year ago

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Tracie Akron, OH

this Winter & my furnace broke they were here to help the next day REMARKABLE

1 year ago

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Tara / Slade Johnson Madison, WI

They are deceitful, they will repair an item 3 times and then when it needs to be replaced they will deny your claim stating your contract doesn't cover that item.

1 year ago

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Louise Richlands, NC

I liked being informed as each step of the repair was set up.

1 year ago

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Felix Nappoly Garden Grove, CA

Excellent service replaced my washing machine when it wouldn’t work

1 year ago

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Frank

Getting our refrigerator repaired. Granted they fixed it, but that was the second time it happened.

1 year ago

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Manuel

I had an A/C service and I also had a plumbing service. I always get an answer

1 year ago

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Dorian

Refrigerator went on the fritz, called them and they fixed it.

1 year ago

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Erica Parker Raleigh, NC

They were quick and easy to deal with! Glad I switched ♥️

1 year ago

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Charles Mesa, AZ

Fast reliable service, the service people were very professional.

1 year ago

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Sharon Barnett City of Saint Peters, MO

Best value for the money. Easy to submit claim and response was great

1 year ago

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Sylvia COLEMAN

I had a decent experience overall, but my washer issue took a long time to resolve, leaving me without it for quite a while. However, the service provider was understanding and handled the situation well, making the rest of the process smooth and pleasant. I appreciate their effort in cleaning up after themselves.

1 year ago Edited February 8, 2024

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Daniel Blue Ridge, TX

Easy to work with, Choice Home Warranty will guide you through the process.

1 year ago

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Harry Bunn Indianapolis, IN

Quick service, reputable company responses, technicians knowledgeable

1 year ago

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Joseph Harlingen, TX

Was not pleased with the time it takes to get things completed, over 2 months and no communication orvwashing machine

1 year ago

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Michael

The hot water heater was malfunctioning and leaking, and it was replaced.

1 year ago

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Ariful

They are very responsive and we have not had any issues with them.

1 year ago

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Thomas Van Driel Tucson, AZ

Easy to use and the technician was knowledgeable and friendly

1 year ago

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