Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Allen Johnston Vermilion, OH

It took almost 3 weeks to get someone to come out. If was super cold we would have had a serious problem

3 years ago

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Deborah L Reay Portersville, PA

Terrible customer service. We PAID a technician to evaluate our water softener. It was approved, but no progress for WEEKS. No one calls back or schedules the work.

3 years ago

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Tad

I have had three calls for three different things. They've fixed none of them. They were brand new products and they fixed none of them, nothing worked. They suck.

3 years ago

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Anonymous Edgewater, CO

It was very timely. I needed a plumbing fix and it got fixed.

3 years ago

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Mike Leesburg, VA

I have used their service during some occasion and I have been happy with it.

3 years ago

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Ryan Sparks, NV

My heater was going out, got service the same week. Quick response.

3 years ago

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Judy Lafayette, LA

I like Choice Home Warranty because they fixed the problems I had.

3 years ago

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Mildred Myers Flat Rock, MI

They helped me! Great customer service! Very professional!

3 years ago

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Angela Killeen, TX

when I need them, they are happy to help in a timely matter.

3 years ago

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SHEILA WEST Ocoee, FL

Great and quick service. On time and courteous seemed to be happy at his job.

3 years ago

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Cecilia Santa Barbara, CA

Working with my Choice agent I was able to get help right away.

3 years ago

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Kimberly Clayton Apollo Beach, FL

Choice Home Warranty was quick to get someone out to check out my problem.

3 years ago

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Juliana Asantewaa Mesquite, TX

I have never had problem for my claims. They do a good job.

3 years ago

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GLYNN Summerville, SC

try to get work done AS SOON AS POSSIBLE. STAY ON TOP OF PROBLEMS.

3 years ago

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shervin koutanaee Columbia, MD

Great service , fast respond , no excuses to not get the job done

3 years ago

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Asatisfied Customer Englewood, FL

they do what they say they're going to do I have trustworthy service people .

3 years ago

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Carolyn Black Durham, NC

They have proven to be dependable and to have my best interest at heart.

3 years ago

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S. Allee Trenton, NJ

Always on time and got my repairs completed in a timely manner.

3 years ago

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CAROL CALDWELL Whiteville, NC

I placed a claim in late September/early October. The technician came to investigate the problem. Two months later, I have heard nothing from anyone!

3 years ago

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Tom Cromer Orlando, FL

Bad Contractors and collect deductible fee several times for same claim when CHW keeps reassigning to new contractor. WTF?

3 years ago

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Willard

I had a problem with my microwave and they came within 3 days and fixed it.

3 years ago

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Lori Gilson Belleville, IL

quick response, plesant technicians, satisfactory resolutions

3 years ago

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Maurice Redding Chicago, IL

CW has top notch professional people that provide excellent service.

3 years ago

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Cor Verboom Spring, TX

Choice Home Warranty is very responsive and arranges repairs quickly.

3 years ago

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Gwendolyn Agin Red Oak, TX

so far everything has been good so not unhappy with the service.

3 years ago

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Owen Raynel Weatherford, TX

they were very efficient and quick to response to our problem

3 years ago

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Julio T. Perez Fort Worth, TX

They always come through when a new claim is filed with them.

3 years ago

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Tammye Lawson Hubbard, TX

Dependable good customer service easy to reach with questions or concerns

3 years ago

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Joshua Crookston, MN

Great service, personable, great customer service, punctual,

3 years ago

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Maureen Fry Knoxville, TN

Unable to speak to an agent when choices are not available. Unable to explain problem without speaking to an agent

3 years ago

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Frank Intino

Lowest rating available. Should be a zero. Worst customer service ever. Does everything to avoid paying for repairs. Not customer friendly at all. Reps are difficult to understand and are not helpful.

3 years ago Edited January 10, 2024

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Jeanne

It was advertised that it was the best. So I called and spoke to a man and we negotiated price.

3 years ago Edited December 9, 2025

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Jennifer L.Qualls Arlington, TX

Haven't had any issues. Will continue to recommend to clients

3 years ago

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Carwin Walker

Call for repair and get a quick response. Great service with responsibilities.

3 years ago Edited January 10, 2024

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James Mader Corpus Christi, TX

It's been a good experience. Repairs done quickly. No hassles.

3 years ago

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Sybil Schiffman Hagerstown, MD

Workers were professional, on time. They had parts in the truck.

3 years ago

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Mrs

My appliances were repaired in the first visit. Thank you very much.

3 years ago

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June Roman Drexel Hill, PA

Services were prompt and the service provider was informative and polite.

3 years ago

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Robert Wagner Signal Mountain, TN

Claim #179579451 was submitted Nov 14, 2022 and to date I have reveived no response, even after having called you Claims Agent.

3 years ago

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Cathy

I had a frustrating experience with Choice Warranty. They denied two of my claims, including one for a water emergency, insisting I wait for a reference that took too long. Now, I'm struggling to get my heating issues resolved. The process has been difficult, especially at my age. I expected better support.

3 years ago Edited January 10, 2024

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Carla / Anthony San Antonio, TX

I was not really satisfied with the last time I contacted them. I had someone come to my house to fix things, and it was not fixed properly.

3 years ago

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Mahonna Las Vegas, NV

The agent was very kind and right to the point, so I appreciate that.

3 years ago

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Charles And Susan Spring Hill, FL

We had an element out on our stove, and we called and the serviceman had to come 3 times before it was fixed.

3 years ago

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Anonymous Hempstead, NY

I've been waiting for over a month to have one problem resolved. I'm not happy about that, not at all.

3 years ago

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Douglas Reinertson Pahrump, NV

Because of their service being fast, courteous, and very helpful.

3 years ago

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Keith Cypress, TX

The service provider was sent out the next day after I made a claim

3 years ago

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Carolyn Dowers Edmond, OK

The response time to my appliance problem was great. Thank you!

3 years ago

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DAVE FRIX Dothan, AL

Fast response, fast fix, service tech was very knowledgeable.

3 years ago

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Denise Rich Helper, UT

The quick response to our furnace issue. The tech was knowledgeable, and polite

3 years ago

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Barbara Levine Henderson, NV

Abundant Air was early and fixed everything very good company

3 years ago

Choice Home Warranty Reviews