Choice Home Warranty: Read 48,982 User Reviews From Real Homeowners

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Ross and Dina Sperry Mooresville, North Carolina

All the right options and the plumbing company was terrific

1 month ago

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Hazel Baker Lenexa, Kansas

They are awesome really to work with you

1 month ago

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David and Sally Arredondo St Louis, Missouri

Outstanding responsiveness. Techs are professional.

1 month ago

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Carol Victor Mobile, Alabama

I read reviews about their service and reputation

1 month ago

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Alberta Spalding Anchorage, Alaska

They keep REASSIGNING the claim!!! Nothing is getting done!! When someone has ALREADY MET all the requirements 🤬

1 month ago

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Artie Malesci Chapmanville, West Virginia

Great service and customer relations. Good prices

1 month ago

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Sandra Carter Columbus, Ohio

So far so good service. Thank you who come to fix things

1 month ago

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jeff lefevre Austin, Texas

Great and easy. The work was speedy and the part came fast.

1 month ago

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Stanley and Erlinda Willingham Reston, Virginia

Military Vet! 1st class service and expedient too!

1 month ago

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Rebecca Parker. Mishawaka, Indiana

Prompt and easy to deal with. Easy claim process.

1 month ago

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MARIO DIAZ Alpharetta, Georgia

Great fast service always. Good prices too.

1 month ago

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Troy Alsip Las Vegas, Nevada

Better pricing Fast service easy to work with

1 month ago

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Teresa Orlando, Florida

Had issues with our other warranty company we had.

1 month ago

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Sandra Ridgeway Montevallo, Alabama

I have used for several years. Always happy!

1 month ago

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sandra janusz Dallas, Texas

They always come at the spur of the moment almost

1 month ago

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Shelia McKinney, Texas

Good ratings and excellent service thus far.

1 month ago

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Sanjay

I have always had a great experience with Choice Home Warranty. Most of the times my service requests have been urgent and CHW has not only been prompt but the service technicians have also taken care of resolving the issue fully!

2 months ago

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Henry

Best bang for the buck. Had a dryer issue(no heat). Went online to Choice and filled out some simple information and the repair man showed up within 2 days. Got it fixed and running again quickly. You hope you don't have to use it, but it's great to have when things go wrong at home.

5 months ago

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steve tunnell

Heater went out while freezing outside. Arranged through CHW late that afternoon for a technician to come out and by early the next day he arrived. Blown fuse issue was replaced and within an hour I was up and running. They used SEARS for repairs and they were very professional, knowledgeable, and very easy to coordinate with. May G-D continue to bless Choice Home Warranty and SEARS

6 months ago

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Mary Carol Demby

It was a very easy process to sign up for this home warranty. My rep (Miguel G.) was knowledgeable, friendly, and answered all my questions. He recognized that I had previously had a home warranty (on a different home) and only had a few technical questions for him. He offered me a VIP (senior) status and gave some amazing discounts!! Hopefully I won't ever need to use the warranty, but should a problem arise, I have piece of mind knowing the systems and appliances are covered!

6 months ago

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Ramkumar Vasudevan

I have filed a claim with CHW a couple of times for plumbing, a crawl space leak, and refrigerator issues. Each time they sent a knowledgeable and trustworthy professional. They were honest, shared their findings, and provided an immediate diagnosis without misleading claims. I have recommended it to my friends, and they are already part of CHW. They are also happy with the service.

6 months ago

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SJ Falcon

I have been with this company for years and they always come thru. My latest issue happened over the Thanksgiving Holiday and I didn’t think they would get back to me until the following week sometime. They responded immediately and had someone come by first thing on Monday morning. I got my issue resolved very quickly. I could not be happier with their service and level of performance!

7 months ago

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Emile Detiege Sr

I recently acquired a service warranty from Choice Home Warranty and was apprehensive due to some of the horror stories I've heard about Home Service Warranties. I was pleasantly surprised by the excellent service I received from Choice Home Warranty. The young Technician replaced my faulty ice maker expediently and was courteous and knowledgeable.

8 months ago

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Sandy

Two different repairmen came to my home for garbage disposal repair and living room ceiling fan. Both told me they could not be repaired so the disposal man (Anthony) would return with a new one. Two weeks later I e-mailed asking if he was coming back. He replied he would be there in five days. The ceiling fan repairman (Arturo) offered me the $70 fan replacement (on July 2nd) and I told him I would get my own and call him when I was ready. I called four days later. Did not hear from him so I sent him a text on July 15th asking if he was going to return. He sent a text back asking for my address!!! Can not believe I had to contact them two weeks after they cashed my checks!!!

1 year ago

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Ron

Work was done in a timely manner. Choice Home warranty was a good move on our part. We only have one concern, it seems like the new motor may be smaller or something cause the AC is not able to keep the house as cool as it did.

1 year ago

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Pamela

After being a client for over 5 years, I must give my experience mixed reviews. I've had wear and tear of an older appliance dismissed as "abuse." I will say my last few experiences have been more positive. A recent repair of my washing machine was well evaluated, promptly and properly addressed by an excellent professional. I do supervise and pay careful attention to each repair and professional that services my home.

1 year ago

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Patricia Jackson

Yallchoice home warranty was good about scheduling my appt only thing I did not like or understand clearly that if something need to be done I have to pay extra 85 never receive and invoice on what the technician did overall your was good

1 year ago

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Marian

CHW was very prompt attending to my request for service. I asked them to change service provider because I knew a different one that I had used before and who would come sooner. They complied immediately. The repair was satisfactorily made with no issues unresolved.

1 year ago

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Suzanne

The technician seemed to be doing a very good job, but the communication between Choice Home warranty and the service contractors are not very good. I get misinformation from Choice Home Warranty about the scheduled appointment time. It makes it very confusing when Choice Home warranty is telling me a contractor will be there on a certain day and time and then I get another text message from the service contractor that it’s actually on a different day and time.

1 year ago

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Melinda Harrington

I filed an online claim on a Thursday evening and didn’t expect to receive services until the next week. I received an email Thursday with a scheduled appointment for the next afternoon. The technician was actually able to repair the ac unit that morning.

1 year ago

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Linda Rollins

The service was prompt, professional, caring and eager to help. The company that sent out a technician was also very prompt. The technician was knowledgeable, and wasted no time getting to the problem. He was personable, and friendly. I'm very happy I have Choice Home warranty!!!

1 year ago

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Brice

IT'z A Breeze Inc gave bad service. They showed up on time only once. Did not have the right equipment and smell like marijuana. Did not check the AC unit thoroughly. It took from June 7 to 21 for me to realize I need to get it reassigned to different company to get it complete

1 year ago

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Dwight Farr

Exelent way they took care of my gas stove, service tech was very friendly, careful removing hardware troubleshooting it also consulting the managment on its issue and found the problem rather quickly, being the ignighter was malfunctioning, and he had the new one to replace it.👍great job

1 year ago Edited October 9, 2025

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Rita

Mr. Electric and Simler plumbing were wonderful. Completed work in timely manner and were extremely professional and trustworthy. Sears maintenance wasn't a pleasant experience. Serviceman was unresponsive to questions . My A/C went out on June 17 and finally repair was completed on July 2nd. They seemed t not care that Temps were i. Upper 90s to lower 100s. I've always liked Sears maintenance, bit this was unacceptable. I wouldn't want to have them service anything again.

1 year ago Edited July 7, 2025

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Myra

My firs experience was whennmy aerobic septic system alarm went off. When we signed up e were told they could snd out local companies to assist but it wS going to be two weeks on the septic system. We couldn't risk it backing up so we had to spend $500 to have it repaired by someone local. When our dishwasher broke, it took nearly two weeks to get someone out but the repair person was great My next call was HVAC related and they fixed one issue and said I'd need to file another claim when we discovered another problem. Again, took a week. So, a 1 and a 5 comes to a 3 star review My previous home warranty was always out in a couple days. We changed because Choice was cheaper. Maybe now I know why.

1 year ago

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Sherman

Home choice warranty is a good company. I only had 2 bad issues with this company one was with my garage door they denied me warranty coverage another one was with my light fixture stating bad maintenance how would I ever know to maintain the light fixture and garage door. They did approve my dryer but still waiting on payment for 3wks now. Only if they had fast payments payout.

1 year ago

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Leland Blackwood

The technician came at scheduled time. Inspected the problem and confirmed the failure of the machine and replaced it with a new one. Very professional and friendly. Best decision we have made to select this company for coverage.

1 year ago Edited July 8, 2025

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Keith

I used to have First American Home Warranty for about 8 years and they were terrible. I’ve had Choice Home Warranty and everything from being able to place a work order to speaking to a representative has been simple and easy. I recommend them to everyone I know.

1 year ago

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JoAnn Ellis

The technician who visited my home to repair my refrigerator was courteous and took great care not to disrupt anything in my house. He did an excellent job fixing the appliance and even tidied up after himself, ensuring the water on the floor was cleaned up before he left. I highly recommend this company.

1 year ago

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Suellen

I like knowing that I have a team to help me. I was shocked with your caller who tried to sell me a new plan, when I had already purchased an extended plan of 7 years; because at the time I assumed that I would need more assistance as my house aged. I called to ask what the deal was and it was resolved. Someone had made a mistake calling me when I already had a plan in place.

1 year ago

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Megan Jones

We’ve had a mostly good experience with Choice Home Warranty—it’s saved us money and covered several issues in our home. My brother, on the other hand, hasn’t had the same success. One downside we’ve both noticed is that service can be slow, and sometimes the contractors don’t seem to fully listen or take time to properly diagnose the issue. I also wish we had more choice in who comes out. Overall, it’s been helpful for us, but it’s not perfect.

1 year ago

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John Las Vegas, Nevada

Our service technician was quick, knowledgable, and easy to talk with. He orderd the part that was needed and was back to install it exactly as he quoted. We have had excellent service from CHOICE and highly recommend them!

1 year ago Edited July 1, 2026

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Betty

When I was told if it could not be fixed ,it would be replaced,I thought it meant you would replace my unit. Not just give me a money option to replace the unit myself. That is the whole reason for having the warranty so that I do not have to replace ot myself. I am not skilled in electrical and am too old to handle the task alone. I am a senior citizen & the whole reason I choice this hone warranty was for the help & convenience of have a skilled professional fix my problems. This is not what I am being offered on a unit I did not know was 23 yrs old. The regular oven works great! The man you sent out did a really good job & said the part was too old tol ķ

1 year ago

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Deborah

Very happy with our experiences with Choice Home Warranty. They have responded in a timely manner to all of our requests and the response of the service vendors have been excellent. Highly recommend them to anyone who needs to choose a home warranty company.

1 year ago

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Germaine

In the past year, CHW was called to fix our stove, microwave and dryer. On all three occasions we were met with exceptional service by the technicians and on each occasion they were able to fix our appliance(s) and they now work like new! We would recommend CHW without hesitation.

1 year ago Edited January 15, 2026

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Norma

I was impressed with their quick response when my air conditioner was not cooling. At first they gave me an appointment for 4 days out. When I was assigned a tech, I was able to arrange for them to come in two days. They were quick and efficeint.

1 year ago Edited June 11, 2025

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Luis

The companies you hire to solve your home problems are top-notch. They are reliable and have excellent communication skills. I highly recommend Choice Home Warranty. Believe me, I have had two different home warranties from other companies, and this is hands down the best!

1 year ago

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Sherri Barrett

My last experience with CHW was very good. We had a problem with our dishwasher. The tech was on time, knowledgeable and made the repair. We did have a questionable experience with another Warranty call. We gave up on the situation eventually and made us weary of what to expect. However this one was a 5 Star!!!!!

1 year ago

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Cindy Barrett

My first experience was great. I made the phone call to CHW, an electrician contacted me shortly and made an appointment, I paid my $75, and he fixed my problem. It would have definitely cost me well over 75!! So far, I am well pleased!

1 year ago

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Dennis

Great thus far I have had two service calls and both were professional and resulted in a completed repair. One repair took about a week to get the part so we were without a washer for a bit but they kept us informed and it did get repaired.

1 year ago

Choice Home Warranty Reviews