Choice Home Warranty: Read 47,660 User Reviews From Real Homeowners

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Calvin

No one was able to come out to fix my kitchen water until 4 days later. In the meantime I was suppose to let water leak on my kitchen floor, unsatisfactory respond. Service was not provided. Unhappy customer!

2 months ago

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Frank

Choice Home Warranty has provided excellent service every time we have had an issue at our home.

2 months ago

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Eileen Gianola

Service is perfect. Quick, knowledgeable fixed! Love knowing they fix the problem and it's done!

2 months ago

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David

the first visit was good when they repaired the dry but the second time it took 4 days to get a company to come

2 months ago

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Robert Mahoney Andrea Pianga

I have a contract with them. The service person arrived promptly and did a great job.

2 months ago

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Michael

They responded quick, had someone here just as quick and fixed quicker. Wonderful place.

2 months ago

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James

Every time I call to cancel I get transferred to several different lines only to be told “im not trained for this, let me transfer you to who can” after 4 transfers and no response ill just cancel my card

2 months ago

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Christine

The representative was professional and thorough. However, it it to long between his first visit and repair visit.

2 months ago

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Queenie

I liked the agents professionalism, and attitudes. I didn't like the system's follow-up and timing on claims.

2 months ago

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Lou

Was satisfied with the quick response and timely manner to get things accomplished

2 months ago

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Bruce

Was referred by a friend. I like the quick responses when we have a warranty need

2 months ago

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Rebecca

Responsive. But often difficult to provide contractors who work with Choice in the Chattanooga area.

2 months ago

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Frank

Choice was the company that covered all the appliances l needed covered. The price was the best for what we got .

2 months ago

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Vickie

What we related to leave, we would get in replacement, and what we got are completely 2 different things. And even at that, we have not received a refund yet, we are very disappointed.

2 months ago

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Richard Cortes

We had a very good service call and our issue was resolved quickly and to our satisfaction.

2 months ago

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James Robbins

Because when I had a problem they got someone out here and fixed the problem fast.thanks chw

2 months ago

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Terry

I reviewed the top 5 companies for home warranty services and Choice had the top rating.

2 months ago

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Rachel

They were very efficient in handling my problem and it was resolved well and efficiently.

2 months ago

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Barbara

WE WANTED TO SUBSCRIBE TO A COUNTRY THAT COVERED ITEMS IN OUR HOME AND YOU WERE RECCOMMENDED.

2 months ago

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Aqua Grant

A friend told me to get a home warranty so I saw your commercial and decided to choose you.

2 months ago

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Kevin Strickland

Choice, has been excellent to work with. I look forward to renewing my contract with them.

2 months ago

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Dianne Buettner

We had the same maintenance contractor and he was very efficient as he was the first time.

2 months ago

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Pewu Miller

My experienced with Choice Home Warranty was excellent. They took care of everything I needed.

2 months ago

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Elizabeth Pahl

The service tech was courteous and explained to us what the issue was with our thermostat.

2 months ago

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Russell Rodrigue

Techs were on time and efficiently replaced the appliance . The price was higher than I expected. You can stop email inquiries.

2 months ago

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Michelle Via

We had an issue with our pool and we choice home warranty sent someone out right away. Thank you!

2 months ago

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Raghu

mixed feeling. Some techs are good some of the techs assigned will cut corners to do the job. sometimes they use inferier qulity of meterials.

2 months ago

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John

I thought some of the contractors were not prepared to do the work needed, wrong tools, they were late.

2 months ago

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Michael

The company who was given the repair service has been difficult to work with and has not sufficiently fixed the problem.

2 months ago

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Steve

Very automated process. Did not give a window of time when repairs would occur. Otherwise , great.

2 months ago

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Mary

Choice had good reviews. All of our experiences with them have been very favorable.

2 months ago

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Crystal

Monthly cost was cheaper and quick response to call. Also the deductible was cheaper than other companies

2 months ago

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Bobby And Ginger Bell

Prompt service. Professionally done. Very pleased! We have a contract with Choice.

2 months ago

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Monique Gray

They were prompt and did a great job with my service I would recommend them to any home owner

2 months ago

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Suraiya Shaik Ali

3 issues all back to back and there was only one complaint against the contractor company.

2 months ago

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Raymond

Have a long-term contract with Choice that locks our deductible for another three years.

2 months ago

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Michael Orlandella

Choice warranty is a no nonsense company that is quick to respond and reliable to make repairs.

2 months ago

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Elena Clark

Joe the plumber was not what I expected. He used wrong screws on toilet and would not put original screws back on. Everything was, ' not my job'. ' I don't do that. Not acceptable.

2 months ago

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Anita Lacy

Had two calls to Choice in 2025. Service was prompt provided by quality, experienced repairmen.

2 months ago

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Mary Coon

I have used CHW for 3 years. I feel they provide good service and responds to my needs quickly.

2 months ago

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Gidget Douglass

My kitchen ceiling fan stopped working, and the repair was covered and replaced effortlessly.

2 months ago

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Hattie Tucker

They handled my issue right away the technician Vincent was on time got the job completed quickly.

2 months ago

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Donna Broady

They are very responsive and i have been satisfied with the rapnse and work completed

2 months ago

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Wanda Shepard

So far…we have had a great experience! It seems they are willing to get the job done ✅

2 months ago

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Joseph Brooks

It's been eleven days and the oven is still not repaired. The repair guy says had to order parts and maybe another 5 days.

2 months ago

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Emma Thomas-Hay

I tried calling multiple times to speak to a “person” about a repair that was repeated on the same appliance to see if the service fee would be waived but no one answered or called me back!

2 months ago

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Aundrea Smith

I've been trying to reach Choice Home Warranty since 12/24... No response, No phone call, can't talk to anyone online. I've been over charged. chachargeschthetg3company that came out

2 months ago

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Claudia Willoughby

Making a claim was easy and response was prompt. Technician they used for service was prompt and handled my problem without any questions

1 month ago

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Sherri

I've been a client for 2 years and still haven't had my issue resolved. The warranty isn't worth the money I've paid for it. The technician blames the warranty company and they can only do what they tell them if you can't fix my problem what am I paying you for. When my warranty expires will not renew a total waste of money I don't have.

3 months ago

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Marilyn

SEARS BLUE SHIRT TECHNICIAN was on time, friendly, professional and resolved issue in about 30 minutes

3 months ago

Choice Home Warranty Reviews