Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Patrick Peters

Excellent time on getting my needs taken care of and no questions!!!

4 years ago

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Verified Customer

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Leigh Allegra

Immediate response to my call. Immediate, same day solution.

4 years ago

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Verified Customer

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Constance Pupkies

They don't seem trust worthy. At first I just wanted my money back which I think would have been impossible.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website.

Feb. 26th, 2020

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Verified Customer

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Chris

Quick response and great tech. He was efficient and very helpful

4 years ago

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Verified Customer

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Michael Booker

Due to my calls of distress and quickly my issues were resolved

4 years ago

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Verified Customer

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Namir

Regarding your response for answering the calls and doing the meantenance

4 years ago

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Verified Customer

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Diana

I called they sent a plumber and took care of my problem quickly.

4 years ago

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Verified Customer

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James Amy

I received fast and excellent service. Service provider was great.

4 years ago

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Verified Customer

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Brenda Kelsey Beal

Always quick to send a great repairman. Always ready to listen.

4 years ago

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Verified Customer

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H Shaver

They have always been helpful and I've alway had excellent help very quickly

4 years ago

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Verified Customer

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Bill Forshay

They were right on time and did more than was asked of them.

4 years ago

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Verified Customer

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Joan Baukman

Immediate response to my request and great service provider.

4 years ago

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Verified Customer

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Donna A Cox Nacogdoches, TX

Too fussy with businesses that they do not want to get involved with it for their customers.

4 years ago Edited January 10, 2024

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Verified Customer

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Susan hammons

I was able to get approval quickly and was able to use who I chose for repair.

4 years ago

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Verified Customer

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MikeG Phoenix, AZ

They got everything done real fast with A real professional attitude

4 years ago Edited January 10, 2024

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Verified Customer

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Aminaca

When I call they are right there. Everything is done in a timely manner.

4 years ago

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Verified Customer

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Scott

They were very prompt about getting somebody over here and fixing the problem.

4 years ago

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Verified Customer

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Bruce

The service people that they had come out to my house to do the repair did great.

4 years ago

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Verified Customer

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Donna

I've never been denied my coverage I've always been satisfied.

4 years ago

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Verified Customer

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Terrence

They're always efficient in what I need done. I needed to use the warranty for my kitchen sink and they came in and fixed the kitchen faucet to perfection. I'm very happy with the service.

4 years ago Edited January 10, 2024

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Verified Customer

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Kai

Quickly respond to service requests. Never had an issue with CHW

4 years ago

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Verified Customer

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Kermit King

Very easy to talk with when I called. The contractor was cool also.

4 years ago

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Verified Customer

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Linda

When I need the service you provide I have to wait two 3 day and most of the time I need it when it happens.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Feb. 11th, 2020

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Verified Customer

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Juan Gutierrez

It is very good. They do a good job every time. Good service very good.

4 years ago

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Verified Customer

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Jim Henkel

Very good company, very picky about whether there is an issue with my appliance.

4 years ago

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Verified Customer

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Susan

The guy that came out was so helpful and prompt. It was just great.

4 years ago

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Verified Customer

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Dave

Had a broken ice maker. Called for service. Fast and no problems

4 years ago

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Verified Customer

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Jay Wolf

I find the company very responsive and reasonable about repairs.

4 years ago Edited January 10, 2024

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Verified Customer

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Lissette Francis

Excellent service. Excellent choice of companies they work with

4 years ago

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Verified Customer

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Eric Benton Sr

Customer service lacking. Claims not completed as promised. Misunderstanding of requests. Too long completing claims.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jan. 27th, 2020

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Verified Customer

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John Mcguire

We had a very good experience with them. They addressed our problem in a timely fashion

4 years ago

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Verified Customer

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John

They provide outstanding service providers at a reasonable rate.

4 years ago

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Verified Customer

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Richard West

The few times I had a problem i had no problem have it repaired or replaced.

4 years ago

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Verified Customer

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Rath Rath

Knowledgeable and Helpful Staff. Timely response to fix problem.

4 years ago

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Verified Customer

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Marlene Stonicher

The service is fast. The technician is very good at his job and polite.

4 years ago Edited January 10, 2024

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Verified Customer

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Virginia knight

Fast courteous very professional worked with me on an arrival time

4 years ago

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Verified Customer

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Beverly Blum

I called and within 24 hrs I had an appointment to get it fixed.

4 years ago

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Verified Customer

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Barbara Rogers

They were prompt on getting our stove taken care of and our roof looked at.

4 years ago

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Verified Customer

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Deanne Edman

They have very efficient service when you call them with a claim.

4 years ago

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Verified Customer

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Sharon

Quick response at Customer Service to problem. Repair was completed promptly.

4 years ago

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Verified Customer

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Angelica San Antonio, TX

Seems like a good value. I find them very responsive and helpful.

4 years ago

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Verified Customer

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Robert Bullhead City, AZ

Choice Home Warranty is prompt and professional and they fix everything.

4 years ago

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Verified Customer

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Kirk Lugoff, SC

The company is run by a bunch of jerk. I hadn't been late with payments and they stopped repairs. They who came out was good but not choice.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. Please send your policy/claim number to as we would like to provide a satisfactory resolution for you. In the subject line, please advise “Best Company Reviewer”

Jan. 20th, 2020

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Verified Customer

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Debra O'Donnell

Claims have been processed very quickly and with no problems.

4 years ago

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Verified Customer

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Christine

Choice Home Warranty always responds very quickly to our requests.

4 years ago

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Verified Customer

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Sally Soles

Because the few things we had to have done they were there for us thank you

4 years ago

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Verified Customer

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Patricia Stevens

Always have excellent service print professional service always

4 years ago

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Verified Customer

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Leila Jordan

I used Choice, had no problems. They were: On time, knowledgeable

4 years ago

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Verified Customer

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jim murphy

Have had several good experiences with them over several years

4 years ago

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Verified Customer

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James

Excellent response time on approvals for work authorization.

4 years ago

Choice Home Warranty Reviews