Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

Robert Las Vegas, NV

Choice has sent out a repairman on every one of my claims. I only had 1 problem with Choice since I became a member.

2 years ago

check_circle

Verified Customer

star star star star star_border

Denice Sanford Los Angeles, CA

I like the plan, but trying to reach someone to let them know the problem wasn't fixed, is difficult

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Dr. Àmanda Ducksworth Mableton, GA

I secured Choice Home Warranty for my home purchase in 2023. I reported two appliances. My refrigerator claim was denied and still is not working properly.

2 years ago Edited January 17, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Jack McElroy

Sucks. They have yet to help. I had someone tell me that my claim was denied because the work was done prior to approval. It was never done. What kind of incompetence exists here.

2 years ago

check_circle

Verified Customer

star star star star star

Peter Fixler Pompano Beach, FL

Professional , prompt A/C Mechanic was on time fixed the problem to my satisfaction

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Lynda Derby, KS

The tech was on time, new his craft and offered advice on operational questions.

2 years ago

check_circle

Verified Customer

star star star star star

Robert

I liked how quickly the service was. I also liked how easy it was to make a claim.

2 years ago

check_circle

Verified Customer

star star star star star

Lana Baton Rouge, LA

Arrived on time, neatly dressed, diagnosed the problem, fixed it and explained problem.

2 years ago

check_circle

Verified Customer

star star star star star

Sharon McDonough, GA

Have had great service. The last person that came out for electrical problems was great.

2 years ago

check_circle

Verified Customer

star star star star star

Walter Kingwood, TX

They have been easy to work with, and always follow up. The service so far has been excellent.

2 years ago

check_circle

Verified Customer

star star star star star

Fuller Opelika, AL

Easy to set up appointment. Repair man was friendly and let me know everything he was doing.

2 years ago

check_circle

Verified Customer

star star star star star

Leroy Griffin Grovetown, GA

Outstanding always get the job done, selected quality professionalism personal.

2 years ago Edited January 4, 2024

check_circle

Verified Customer

star star star star_border star_border

Keith

They were working on a ceiling fan for me that broke. And they did not respond on the approval to do the work until the following day when the repairman had already left. The value of the appliance replacement is very low, and the quality is very low. It doesn't match my appliances.

2 years ago Edited January 3, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Jill Frisco, TX

Choice home warranty worst home warranty ever I am reporting the to BBB for an F rating. They sent 2 plumbers out for the same thing and then rejected it. Save your money home warranty is a SCAM!!!! JillK

2 years ago

check_circle

Verified Customer

star star star star star

Deborah McClendon Atlanta, GA

The response time after filing a claim is excellent. The service providers are professional.

2 years ago

check_circle

Verified Customer

star star star star star

Alek Ayrapetyan Granada Hills, CA

This company meets expectations, quick respond to calls with professional service

2 years ago

check_circle

Verified Customer

star star star star star

Gale Ellsworth Brentwood, TN

Great Response and great repairs. Friendly repairment and the work they preformed was excellent.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jay

My water heater need to be replaced they asked me I have to be responsible for $ 1313 and the deductible and you have to wait if you lucky 2 weeks with no hot water. My experience will not recommend CHW.

2 years ago

check_circle

Verified Customer

star star star star star

Amanda Tedesco

They are fast at getting someone to contact u when u put in a claim. They have been very helpful

2 years ago

check_circle

Verified Customer

star star star star star

Maria Penitas, TX

I like everything about this company they really care about there customer and very affordable.

2 years ago

check_circle

Verified Customer

star star star star star_border

Gary and Dottie Anderson Columbus, OH

All was taken care of. Owner of service company was great and made sure everything was done correctly.

2 years ago

check_circle

Verified Customer

star star star star star

Safdar

I had a plumbing leakage so I called the warranty. The guy came and he fixed it timely.

2 years ago

check_circle

Verified Customer

star star star star star

Deeidre

I've only had to call a couple of times and each time they were able to answer my question.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous

On my refrigerator ice maker, I called them. Then by the next day someone was here to look at it.

2 years ago

check_circle

Verified Customer

star star star star star_border

Kenneth

We just used them a couple of weeks ago. And when we called them, they had someone out the very next day.

2 years ago

check_circle

Verified Customer

star star star star star

Sylvester

The last time I used my warranty, I got excellent service and on-time service, too.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Melissa Bloomington, IN

We are still waiting on the company to find us a plumber. We have no communication from them in over a week with any updates. Luckily at this point our homeowners insurance is kicking in.

2 years ago

check_circle

Verified Customer

star star star star star

Bruce Berkeley Heights, NJ

They analyze the problem, fixed the problem, and had our heating system working quickly.

2 years ago

check_circle

Verified Customer

star star star star star

Bille The Colony, TX

I appreciate the service but I thought I was overcharged by water heater company

2 years ago

check_circle

Verified Customer

star star star star star

Therese Brown Dallas, TX

The electrician that serviced my last appt to replace light switch was professional.

2 years ago

check_circle

Verified Customer

star star star star star

Elaine Stockton, CA

Great service and great providers. I had service the next day after I made my claim.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Pete Anderson

This company lacks communication, their companies they hire give you one day for service then chooce gives you another and then no one shows up on either day. This company is a waste of money

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Michael Lewisville, TX

Hard to get items approved and the service call is high. will not replace appliance we the same make and quality you have.

2 years ago

check_circle

Verified Customer

star star star star star

Kisha Clark Lowell, MI

Wonderful service to have for unforseen home despair. Professional and quick to respond.

2 years ago Edited December 20, 2023

check_circle

Verified Customer

star star star star star

Patricia Johnson

So far they have been great to work with and both times have helped get my issues resolved

2 years ago Edited January 30, 2025

check_circle

Verified Customer

star star_border star_border star_border star_border

Regina Saylor Camp Hill, PA

Horrible customer service, set a appointment for a company that doesn't have a contract with you. Schedule another appointment for Thanksgiving day. The tech for the microwave was amazing

2 years ago

check_circle

Verified Customer

star star star star star

Doreine

Technician was very professional and took the time to explain the everything to me.

2 years ago

check_circle

Verified Customer

star star star star star

Michele Wausau, WI

I've been very satisfied with Choice Warranty they have been very easy to work with

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jacquelyn

They are not consistent in having a relationship with the customers. After you're a member or whatever, and there's no consistency and no call backs. One person tells you one thing, another person tells you another.

2 years ago

check_circle

Verified Customer

star star star star star_border

Gerrick

I made a claim once and it was less than I would have liked, but the technician that came out was great.

2 years ago

check_circle

Verified Customer

star star star star star

Ronald Pinehurst, NC

We just started using our warrantee. So easy to use and we have not had a claim denied!

2 years ago

check_circle

Verified Customer

star star star star star_border

Susan Fort Worth, TX

Nice to have quick service for multiple needs, disappointing to know they don’t always cover full replacement

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Terry Madden Myers Overland Park, KS

Have been trying to get my washing machine fixed since April. Hopefully they will locate yet another part by Nov 30 appt. It’s a long time not to be able to do laundry in my home!

2 years ago

check_circle

Verified Customer

star star star star star

Debra Missoula, MT

The technician was polite and very competent. Worked very quickly and was right on time

2 years ago

check_circle

Verified Customer

star star star star star

Kenneth

A month ago, my hot water heater went out and they came out and fixed it right away.

2 years ago

check_circle

Verified Customer

star star star star star

Jose

Really satisfied with Miguel, he's really helpful and he's a really straightforward guy.

2 years ago

check_circle

Verified Customer

star star star star star

Dexter

They got great customer service and they do what needs to be done for me and their customers.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous

We've only had it for a short time, but they've been responsive in the short time we've had them.

2 years ago

check_circle

Verified Customer

star star star star star

John Hatch Boca Raton, FL

Great customer service, quick responds, always there to assist, as of now well worth it!

2 years ago

check_circle

Verified Customer

star star star star star

Bonnie Fink Covington, LA

I was happy with the service. The AC had a minor problem that was fixed on the first visit!

2 years ago

Choice Home Warranty Reviews