Choice Home Warranty: Read 41,986 User Reviews From Real Homeowners

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Verified Customer

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Linda

I had a great experience with customer service! They were always quick to answer my questions and set up same-day appointments. Recently, when my microwave broke, they responded promptly, got the part, and fixed it in no time. I've used my warranty a couple of times, and each time they were efficient and reliable. Highly recommend!

2 weeks ago

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Verified Customer

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Richard

I had a great experience with the subcontractor. They were very responsive and fixed my appliance quickly without any issues. I received timely feedback and the technician arrived as scheduled. Overall, I'm very happy with the service and how smoothly everything went.

2 weeks ago

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Verified Customer

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Vachagan

I had a great experience with the service. They were friendly and professional, making it easy to schedule appointments while we were overseas. They kept us updated on any additional repairs needed, and when I faced a plumbing issue, it was resolved quickly. Overall, everything went smoothly!

2 weeks ago

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Verified Customer

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Teresa

I had a great experience with their service. They were professional and responsive, fixing my noisy microwave within half an hour. Additionally, they promptly addressed issues with my dishwasher and garbage disposal. I appreciate their quick and effective solutions!

2 weeks ago

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Verified Customer

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Barbara

I've always had prompt service when requesting help, with knowledgeable vendors addressing my appliance issues effectively. They replaced my washer when parts were unavailable and provided money towards a new refrigerator when repairs weren't possible. Overall, I've been very satisfied with the warranty support!

2 weeks ago

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Verified Customer

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Anonymously

I had a great experience with customer service. They responded quickly when I called on a Friday, and the technician was out the next day. When my air conditioner broke, they promptly sent someone to fix it. They even covered the cost of a new pool motor under my membership. Overall, I'm very satisfied with their service!

2 weeks ago

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Verified Customer

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Kazimierz

I had a great experience with Choice Home Warranty. Their service was prompt and attentive when I had an issue with my heating and air conditioning unit. They quickly sent someone to assess the problem, which turned out to be simple. Without their help, I might have faced bigger issues. Highly recommend!

2 weeks ago

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Verified Customer

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Gary

I had a great experience with Choice when my air conditioning broke down. I called them late in the day, and by the next morning, they had someone scheduled to fix the issue. Their quick response helped me get back up and running in no time. Highly recommend their service!

2 weeks ago

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Verified Customer

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Eric

I recently started using this service and so far, my experience has been fantastic! I had an issue with a backed-up toilet a few weeks ago, and they handled it wonderfully. I'm really impressed with the support I've received during my first claim. Highly recommend!

2 weeks ago

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Verified Customer

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Terry

I've had a great experience with their customer service. Whenever I call, they are very responsive and work quickly to resolve issues. Recently, my property's AC had a problem, and they arranged for repairs almost instantly, which I greatly appreciated. Overall, I'm very happy with their service!

2 weeks ago

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Verified Customer

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Vernon

I had a great experience with the service. The representative was knowledgeable and professional, doing a wonderful job fixing my issue. It was my first time using Choice, and I felt well taken care of. Overall, I was very satisfied with the support I received.

2 weeks ago

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Verified Customer

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Joyce

I've had great experiences with customer service. They respond quickly and are attentive to requests. When I needed warranty service for my air conditioner, they replaced the part promptly. They also helped with costs for my washing machine and roof repairs after a hurricane. Overall, I've been very pleased with their support!

2 weeks ago

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Verified Customer

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Kebin

I found the customer support to be quite satisfactory, though there were some instances that could have been smoother. When I needed to use my warranty for my hot water heater, they promptly scheduled an appointment within a day. However, I faced some issues with plumbing coverage, as there was confusion regarding my package. Despite some back and forth, we managed to resolve it.

2 weeks ago

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Verified Customer

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John

I had a great experience with the service. They promptly arranged for a repairman to come to my home, and when my ice maker stopped working, they quickly replaced the part. I appreciated the fast response and effective solution to my appliance issue. Highly recommend their service!

2 weeks ago

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Verified Customer

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James

I had a mixed experience. They delivered on their promises, which was great, but I had to wait for approval on my recent request. I only used their service once for an electrical breaker replacement, and while it was done, I felt the process could have been smoother. Overall, decent service but room for improvement.

2 weeks ago

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Verified Customer

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Blondine

I've had a great experience with their service! They consistently respond promptly and effectively, ensuring everything is taken care of as promised. It's refreshing to see such reliability, especially when it comes to delivering on their commitments. Highly recommend!

2 weeks ago

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Verified Customer

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Joseph

I recently started using this service and have had a great experience so far. My claim was handled quickly and efficiently. I had an issue with my air conditioner, and the team came out promptly to replace the necessary part. Everything has been working perfectly since then. Highly satisfied with the support!

2 weeks ago

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Verified Customer

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Sheila

I was very pleased with the service I received. The technician was efficient, reliable, and arrived exactly when promised, which made my experience stress-free. I had a minor issue with my dryer and a locked stove door just before hosting family for dinner, and he handled everything professionally. Highly recommend!

2 weeks ago

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Verified Customer

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Susan

I've had a positive experience with this warranty company. Their service has been smooth, from repairing my microwave to replacing my washer. The technician was thorough and even fixed my garage door with a timer replacement. Overall, I'm impressed with their responsiveness and quality of work.

2 weeks ago

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Verified Customer

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Anonymously

I had a mixed experience with my warranty service. While the scheduling was smooth and some technicians were excellent, I faced issues with a contractor who charged for unnecessary services. It would be helpful to have clearer communication and options for personal interaction. Overall, I appreciate the good service but hope for better contractor choices in the future.

2 weeks ago

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Verified Customer

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Anonymously

I had a mixed experience. While the team was prompt in addressing my needs on a Friday, I faced ongoing issues with a broken dishwasher that remains unfixed. Additionally, our air conditioner also went out. Overall, I appreciate the quick response but am disappointed with the unresolved problems.

2 weeks ago

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Verified Customer

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Enrique

I had a great experience with customer service; they answered my call quickly and sent a technician at the right time. I've used my warranty for various repairs, including my refrigerator, dishwasher, and a new water pump for the pool. Overall, I'm satisfied with the service and the timely assistance I received.

2 weeks ago

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Verified Customer

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Christine

I had a great experience with the service. They responded promptly to my inquiries and were able to resolve my plumbing issue in the guest bathroom quickly. The efficiency and effectiveness of their team made the process smooth and hassle-free. Highly recommend!

2 weeks ago

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Verified Customer

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Eli

I appreciate the quick response from the service team whenever I've needed help. They've always sent someone out promptly to address my issues, whether it was a clog in my water system or repairs under warranty for my refrigerator and dishwasher. There's always room for improvement, but overall, I'm satisfied with the service.

2 weeks ago

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Verified Customer

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Diane

I had an amazing experience with Choice Warranty! Their customer service is outstanding; they respond quickly via text or email. When my air conditioner broke after vacation, they sent a technician within a day and covered the repair completely. I also had a backed-up drain fixed promptly. Highly recommend!

2 weeks ago

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Verified Customer

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Anonymously

I've had mixed experiences with my home warranty service. While some contractors were excellent and resolved issues quickly, I had a frustrating encounter with EMS, who seemed more interested in charging fees than making repairs. I appreciate the prompt responses and good service from others, but I hope to avoid EMS in the future.

2 weeks ago

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Verified Customer

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Kelmend

I had a great experience using the warranty service. The team was courteous and professional, keeping me informed throughout the process. They quickly addressed the issue with my washing machine, which was leaking, and I was very pleased with the service provided. Overall, a positive experience!

2 weeks ago

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Verified Customer

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Paulette

I had an issue with my air conditioning and contacted Choice late in the day. They promptly scheduled a technician for the next morning, who resolved the problem quickly. Overall, I've had great experiences with their timely service and reliability. They always follow through on their commitments!

2 weeks ago

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Verified Customer

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James Ogilvie Universal City, TX

I had some issues recently, particularly with my air conditioning unit which stopped working unexpectedly. It's hard to pinpoint the exact cause since so much has happened lately, but I suspect it might be related to my choices or other factors. Overall, my experience has been a bit confusing.

2 weeks ago

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Verified Customer

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Annie

I had a great experience with Choice Home Warranty. They consistently send qualified technicians for repairs, and if an issue arises within the warranty period, they promptly send someone to fix it. I've never faced any problems when reaching out; they always keep me informed about service appointments. Highly satisfied!

2 weeks ago

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Verified Customer

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Peter

I had a frustrating experience with the warranty service. Initially, the technicians were clueless, and it took a lot of back and forth to get a reasonable replacement offer for my microwave. The process felt like a hassle, with additional costs for parts and installation. While the last service went fine, the overall experience left me questioning the value of the warranty.

2 weeks ago

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Verified Customer

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Anonymously

I had a frustrating experience with the appliance repair service. They sent an incompetent technician who couldn't get parts, leading to multiple visits with no resolution. After a long wait, Choice offered a replacement but didn't follow through properly. It took months to get any help, and I'm still waiting for the technician to fix the appliance. Communication was lacking throughout the process.

2 weeks ago

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Verified Customer

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Melvin

I had issues with my disposal that required multiple calls; unfortunately, the first visit didn't resolve the problem. However, I was impressed with the technician who fixed my garage door. He was diligent in finding the right parts and did an excellent job despite the challenges. Overall, mixed experiences with service.

2 weeks ago

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Verified Customer

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Robert

I had a great experience with their service. They were very professional and quickly addressed my issues with the dishwasher and garbage disposal. When my dryer wasn't heating, they sent someone out to check it, and they offered free service calls for any future problems. Highly recommend!

2 weeks ago

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Verified Customer

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Brenda

I had a very positive experience with customer support; they were quite helpful. Although I haven't explored all the features yet, the service I received was satisfactory and I encountered no problems. Overall, my initial impressions are great!

2 weeks ago

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Verified Customer

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Anonymously

I had a mixed experience. Initially, there were issues with my pool motor that weren't resolved, leading to some frustration. However, when it came to a dryer replacement, the process took longer than expected, but ultimately, I was satisfied with the outcome and the settlement. Overall, pleased with the resolution, just wish it hadn't taken so long.

2 weeks ago

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Verified Customer

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Monica

I had a great experience with the service. Reporting my claim was hassle-free, and I received prompt assistance. When I faced an issue with my appliance, they responded quickly and had someone out the next day to fix my air conditioning. Overall, their handling of my concerns was very satisfactory.

2 weeks ago

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Verified Customer

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Cherettasam

I had a great experience with their service. They were prompt, professional, and ensured the job was done right. I appreciate their commitment to sending technicians back if issues arise within a month. I've only needed their help once, but they handled everything efficiently, leaving me very satisfied.

2 weeks ago

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Verified Customer

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Jim

I've had excellent experiences with Choice Warranty. Their customer service is top-notch, always quick to respond via text or email. When my air conditioner broke after vacation, they sent a technician within a day, who fixed the issue and covered everything. I also had a great experience when my washing machine leaked. Highly recommend!

2 weeks ago

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Verified Customer

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Seymour

I've had a frustrating experience with my insurance claims. So far, all I've received is acknowledgment without any real assistance. Communication has been minimal, and I feel like I'm left in the dark. While I continue to pay for the service, I'm waiting for a meaningful response before I can assess their support. For now, I prefer to set this aside.

2 weeks ago

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Verified Customer

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Wayne

I had a positive experience with their service. They were very responsive when I called and made sure to send someone out quickly. My air conditioner issue was addressed effectively, and I appreciated their efforts in fixing it. Overall, I’m satisfied with the service provided.

2 weeks ago

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Verified Customer

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James

I've had a great experience with Choice Home Warranty. Whenever I call, they promptly send someone out, and I've never faced any issues. Recently, I called for service, and they quickly connected me with a technician who kept me updated. I'm currently waiting for approval on another service, and I'm confident it will go smoothly.

2 weeks ago

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Verified Customer

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Lorraine

I had a positive experience with the service. When I called about my air conditioner, they promptly sent a technician who quickly identified the problem and replaced the fan motor. Their responsiveness and efficiency impressed me, making my experience hassle-free. Highly recommend!

2 weeks ago

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Verified Customer

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Cheryl

I found the service easy to use and efficient. They responded quickly to my plumbing issue and sent someone out within a couple of days at a reasonable cost. This was my first time using them, as I usually handle repairs myself, but I was impressed with their promptness and professionalism.

2 weeks ago

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Verified Customer

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Vivian

I had a great experience with the service. The representative was knowledgeable and professional, doing a wonderful job addressing my issue. I had no problems during the process, but there was some confusion about the service details. Overall, I was satisfied with the assistance provided.

2 weeks ago

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Verified Customer

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Charles

I had a fantastic experience with their service! They were incredibly reliable, arriving exactly as promised. I faced an issue with my stove locking right before a family dinner, but their response was excellent. They were attentive and resolved my problem quickly. Highly recommend!

2 weeks ago

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Verified Customer

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Ronald Ghilardi

I had a decent experience overall. The representative was efficient and did a great job with the garage door opener. However, I felt there could have been better follow-up to ensure everything was handled properly. Communication was a bit unclear at times, but the service provided was satisfactory.

2 weeks ago

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Verified Customer

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Vance

I had a great experience with the service. They responded very well to my concerns, especially when my property had an issue with the AC. They called promptly and got it repaired almost instantly, which was much needed. I'm really happy with their quick and efficient response!

2 weeks ago

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Verified Customer

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Enrico

Liked being able to have someone come out twice to service AC issues when unit wouldn't cool during very hot summer days. Didn't like that I can't get refund of my $75 service fee when I selected the company needed to service my septic system as it was an emergency situation needing to be addressed immediately. Choice found a company several days later after issue had already been resolved so I had to cancel with them.

2 weeks ago

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Verified Customer

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Lee

They take all cases with urgency and professionalism

1 month ago

Choice Home Warranty Reviews