Choice Home Warranty: Read 47,162 User Reviews From Real Homeowners

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Verified Customer

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Ronald

Great service with no issues. Repairs were completed quick.

10 months ago

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Ethel

excellent service. Service provider fix my dryer and it is working great.

10 months ago

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Larry Bolden

The service was very professionally done and the technician was kn

10 months ago

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Verified Customer

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Douglas Stephenson

They look for ways to not pay claims. I have been totally frustrated with them. Their network of repair people is very limited so I have had to look for people.

10 months ago

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Verified Customer

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Stephen Ferreira

The LG tech was top notch, very professional, I would recommend him to all!!!

10 months ago

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Verified Customer

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Cherell Austin

Great rapid response and dispatch contractor within 2-3 days of claim

10 months ago

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Verified Customer

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Rene Juza

Very quick to reply to claim. Very happy with choice warranty!

10 months ago

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Debi Robertson

Great customer service. Quick response time. Great technians. Excellent work.

10 months ago

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Verified Customer

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Wilford Gore

Response was very quick. Contractor was very professional and knowledgeable.

10 months ago

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Verified Customer

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Stacy Newsom

The service we received was great. The staff was courteous and prompt.

10 months ago

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Verified Customer

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Brenda Holmes-Ross

Voice is always on time, customer service is great and the repairs are good.

10 months ago

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Verified Customer

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Steve

Choice Home Warranty's response both times was within 24 hours.

10 months ago

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Verified Customer

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Allan And Debra Theaman

Great service and turnaround time. Everyone was very responsive

10 months ago

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Verified Customer

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Renee Kimbrough

I’ve only used them once so far they take care of my issue without a problem

10 months ago

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Verified Customer

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Mauricio Guerrero

My issue was resolved and the company you assigned was great too

10 months ago

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Verified Customer

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Heidi

It was easy to contact Choice and they sent great providers.

10 months ago

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Verified Customer

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Don

When you turn a claim in Choice tries to find a way not to cover it, what the sales person said Choice would do and cover is different from what the case manager will OK

10 months ago Edited July 17, 2025

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Verified Customer

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Anthony

Excellent service provided by friendly knowledgeable professional.

10 months ago

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Verified Customer

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Micheal

I like that they are there 24 =7 to service and put in claims

10 months ago

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Verified Customer

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Denise

They sent a service technician right on and they were very professional.

10 months ago

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Verified Customer

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Inetta

The company has helped me out a lot and has sent quality technician s

10 months ago

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Verified Customer

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Liz

Twice now I needed to get 3 calls to get appliance fixed. The company they sent for plumbing didn't the minium.

11 months ago Edited November 8, 2025

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Verified Customer

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Stacey

Quick response and reliable service. Would recommend to family and friends

11 months ago

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Verified Customer

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Luci

The guy was on time and fixed my dryer in less than 45 minutes

11 months ago

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Verified Customer

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Sylvia

I have had great experiences the times I’ve used Choice Home Warranty.

11 months ago

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Verified Customer

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Stan

Person sent to do electrical work was great, but it took 4 weeks for them to find him. Not what I had expected.

11 months ago

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Verified Customer

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Nancy/Steven Lucas

It’s easy to file a claim and the company is quick to respond to my request.

11 months ago

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Verified Customer

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Alvaro Alvarez

So far I have any complaints about my contract with the company.

11 months ago

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Verified Customer

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Maureen

Easy to feed deal with so far. Should not have a min. Of letters.

11 months ago

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Verified Customer

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James

Weather related issues caused repairs to be timely. No fault of anyone.

11 months ago

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Verified Customer

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Barry Egnell

Satisfactorily handled my claim to my satisfaction in an expedient manner.

11 months ago

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Verified Customer

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Stephanie Phillips

This company would not be my first CHOICE. No pun intended. I have had two bad experiences with this company and both times it has cost ME extra money. Buyer beware!

11 months ago

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Verified Customer

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Deborah Bingham

Everything was wonderful great service definitely worth the money

11 months ago

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Verified Customer

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Michele Haggiag

Choice has always been able to get my items repaired in a timely manner

11 months ago

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Verified Customer

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Melissa Serna

They are quick to approve my claims. Always available to answer my questions.

11 months ago

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Verified Customer

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Pamela

Service was prompt and repairman was polite and fixed problem on first visit

11 months ago

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Verified Customer

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Rao

Thaplan offers a multi-year contract at reasonable premium prices

11 months ago

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Verified Customer

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William

So far so good , getting a repair was easy to do and quite affordable

11 months ago

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Anthony

Communication can be difficult but otherwise we have been pleased with the service.

11 months ago Edited November 8, 2025

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Verified Customer

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RS

The process takes too long and $335 for a replacement dryer ...where can I begin to find one for close to that amount. Disappointed in this.

11 months ago

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Verified Customer

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Steve

Still waiting on the company you all selected to fix or repair my unit for over two months. Im out 100 dollars for nothing.

11 months ago

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Verified Customer

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Robert

I am completely disappointed with signing up with this company! They have loopholes in their contracts! I wouldn’t recommend my worst enemy to sign up with CHW!

11 months ago

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Verified Customer

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Tammy

Other than delays with the repair man company, I'm very happy

11 months ago

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Jack

Still waiting for the microwave to be repaired, put customer service lady, Jennifer has been very kind and informative.

11 months ago

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Verified Customer

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Deborah

they do everything they promised to do - on time, professional teams, great price!

2 months ago

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Ronald

Still waiting to have my washing machine repaired or replaced! Been 5 weeks and one rude repairman still no washing machine

3 months ago

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Diane

I waited four hours on top of putting a claim in on July 16 and my fridge is still not working. It is August 12. No one showed up today for the appointment called the warranty company and they told me to sit at Home still and wait I took time off of work to make sure I was here for this appointment. I should be getting reimbursed.

5 months ago Edited August 14, 2025

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Jean Cook

Prompt service call. Replacement amount too low considering today’s prices. Still haven’t received voucher. Voucher when received is for a company not local.

6 months ago

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Stephen

Claim representatives often rude, uninformed and contradictory. I was placed on hold for 45 minutes then disconnected. Policies presented were often arbitrary and capricious. Could not speak with same claim rep with each call.

6 months ago

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Bob Walters

Most of the time the customer response was quite good on the claims. But as soon as the claims got more expensive the tougher they were to deal with. When my AC completely failed they denied the claim.

6 months ago

Choice Home Warranty Reviews