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Choice Home Warranty Reviews

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9.3

Overall Score

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Gay Sevilla Missouri City, TX

Called CHW because of a leak in our roof. They sent David of Boar and we could not be even happier. A trustworthy, true to his word guy, cleans up after his job, very punctual and detailed and also left us a nice report in a black folder. Does not make you feel that CHW sent a third rate service man.

8 years ago

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Tracy Howard Odessa, TX

I would have given a 10 if I had been contacted sooner by a technician. I called on Friday morning about my air conditioning, but I was not assigned a technician until Monday and they could not come out until Tuesday. We had 100 degree weather all weekend!!!

8 years ago

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Marty Irvington, NJ

I was skeptical about purchasing this warrantee. This was the first time I call for service. I was very surprised by the great service from my initial call for service to the completion.

8 years ago

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chuck khan

Very prompt and excellent service. Yesterday our tenant reported a issue with the A/C. Our property manager called CHW. Very same day within in moments the technician was assigned to address the issue.

8 years ago

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Consuela

The quality of service is always prompt and great.

2 months ago

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Tammie Harris

Like that it was professional taking care of

3 months ago

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Cindy

Price increase is outrageous. Service is good.

4 months ago

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David

Shouldn’t take 10 days to get a repair person for an air conditioner. Several repairs have long wait times.

4 months ago

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Lori

Terrible company. It takes weeks to get a repairman and then you still have to pay hundreds out of pocket.

4 months ago

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Barbara Rogers

Some of your claim takers are hard to understand.

4 months ago

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William

Quality customer service and great service providers

4 months ago

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Roger Ferguson

Original garbage disposal was much quieter.

5 months ago

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John and diana Marple

I had to wait to long for you to find a technician

5 months ago

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Annette

Great service--professional, experienced and friendly. Worth it!!!

3 months ago

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James

Peace of mind and over all satisfaction.

5 months ago

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Juanita

Very professional and precise. Kept me informed.

5 months ago

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Scott

Good, quick response and problem solved with 1 visit.

6 months ago

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Chandra

Absolutely the best decision I’ve made for my home care.

6 months ago

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Solomon

My experience waa great! Expedited my service claim.

6 months ago

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Diana

Technicians have been prompt and knowledgeable.

6 months ago

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John job

All the terms are very tricky Never cover everything

6 months ago

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Steven Calloway

I liked the speed of assigning my claim.

6 months ago Edited August 11, 2025

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Anita Weiser

trustworthy They came the next day reliable

6 months ago

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Richard Testacccio

Still waiting for the Lowes Card With $400 so I can buy my Washing Machine

6 months ago

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Sharon Fowler

He was very efficient and did his job fast. He was friendly

6 months ago

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Melody and Diana Phipps

Customer service is great, responds quickly

6 months ago

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Sophia Hubbard

Great Service on time, reliable, low deductible

6 months ago

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Pamela Webb

Very good and usually prompt service .professional service.

6 months ago

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Donna Dailey

Quick response time and the tech was amazing!

6 months ago

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Achankeng Afiadata

Great customer service and quick response to my claims.

6 months ago

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Gustavo

Customer Review Video

6 months ago

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Alexander

Prompt, knowledgable service. Arrived as scheduled.

6 months ago Edited November 20, 2025

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Richard Resh

All inclusive. Quick response. They use good mechanics.

6 months ago

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Charles

The ease of calling and getting the maintenance completed

6 months ago

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Barbara Bolton

Excellent response and resolution to request

6 months ago Edited August 11, 2025

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DR

It has been A NIGHTMARE for you guys to handle a simple washer claim! Your agents are from overseas and I can barely understand what they are saying!

6 months ago

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Kevin

Choice home warranty dors as they say hi

6 months ago Edited July 17, 2025

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David

Acceptable premium with reliable services!

7 months ago

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Elizabeth

quality, performance, attitude, and service

7 months ago

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Lisa

Do not approve most claims! very difficult to get repair people to come! Representatives and supervisors abrubt and rude!

7 months ago

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Harold and Connie Lloyd

Filing claim was simple and furnace was repaired quickly.

7 months ago

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Patsy McNeill

Quick response and issue settled quickly.

7 months ago

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Maggie

The representative was great and very knowledgeable.

7 months ago

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Doug

Thanks for fixing my dishwasher tech was great 👍

7 months ago

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Hong

Easy to claim, simple to transfer to another property.

7 months ago

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Eugene Asistin

The best one on the market to cover home appliances

7 months ago

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Tracy

Very prompt response and service very glad to have

7 months ago

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Alayna

I paid for things to get fixed and one thing did not get fixed and the other two broke two days later.

7 months ago

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Lori Kull

Pleased that my Air Conditioner was fixed so promp.

7 months ago

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Ronald J Ellis

Customer Review Video

7 months ago

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