Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Nicole & Brain Stockton, AL

The prices are great. A couple of weeks ago my heater went out and the process was pretty fast.

3 years ago

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Arcine Greensboro, NC

Great experience on getting the job done quickly and using good companies to do it

3 years ago

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Gary Reeder Early, TX

Fast response vendors easy-to-use knowledge of products and fast friendly service

3 years ago

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Eric Clermont, FL

Ease to open a claim. Quick response to claim. Vendors professional and knowledgeable b

3 years ago

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Claudius Francis Norfolk, VA

There always ready to help & set up technician we go are great. Alsome company.

3 years ago

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S. Stiner Tuttle, OK

I've had several claims and am happy with results and have been with them several years.

3 years ago

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Melvyn Lyvonne Blackwell Kinston, NC

First experience with a home warranty company so it's a wonderful first time experience.

3 years ago

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Raymond A Wright Katy, TX

I have been with this company several and they have always handled the claims as promised

3 years ago

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Thea Brooks Scotland Neck, NC

I am very satisfied with the service I received when my washer stopped spinning.

3 years ago

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Sheri Wellen Collinsville, IL

I've only had one problem, but it was resolved. Everything else has been smooth.

3 years ago

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Shirley jones Clermont, FL

Person who came was very unkind. Said he was guilting his job not doing this anymore made a mess of air conditioning unit. I called Davis air to fix my unit that he had messed up

3 years ago

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Maria Garcia Lakewood, CA

I placed a service call for my refrigerator over a month ago, I have called and filed a complaint and my fridg is still not working. I have missed 4 days of work and the technicians just don't show up.

3 years ago

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Marcie A Perry Parkville, MD

Great contractor who does great work. He was honest with the problem and how to fix it

3 years ago

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Jaqulene E. Cantley Oxford, NC

Our horrible experience with Choice has left us in the red $4,000. The company you hired charged us. Since it was your company, you should take care of this and refund us our money; and never use this plumber again!

3 years ago

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Ernesto Mobile, AL

They have great service. Every time I had to use them, they always did a great job.

3 years ago

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Maria San Antonio, TX

So far, no problems with them. They were always there when we needed them and they're affordable.

3 years ago

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Sandra Jamaica, NY

They always give good service. They're very professional and they do what they say.

3 years ago

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Jay / Sophia Gwynn Oak, MD

Up until today it was fine. I'm still waiting to hear back from a case manager regarding my situation. I had to come out of pocket for something that I would have thought was covered.

3 years ago

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Art Fountain Hills, AZ

Their response is pretty good. There's times where they couldn't find nobody to help me out. Nobody seems to want to do the job.

3 years ago

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Jane Westerville, OH

I call and I get service within the next couple of days, usually within the next day or so.

3 years ago

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Jeffrey V Lee Sacramento, CA

Super quick responses for scheduling and techs on board for identifying and resolving problems.

3 years ago

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Joel and Kathy Davisson Palm Coast, FL

3 years ago Edited January 10, 2024

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RAJAN VARGHESE Charlotte, NC

Good response very responsive good service and faster service everything went well

3 years ago

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shewa abebe Las Vegas, NV

great service fast responds , the technicians are proffesionals they know their job wellll

3 years ago

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RONALD WONG Gilbert, AZ

Very good service , very fast response, great for my value for the money up front

3 years ago

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Barbara Devese Clinton, MD

They are responsive and the times I have used the service I haven't had any problems.

3 years ago

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JoAnn Crenshaw Merrimac, MA

They've been there for me. Sent someone out or allowed me to find my own contractor. or

3 years ago

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Kathleen Hagan Manteca, CA

They were very polite when I spoke with them and they sent techs out in a very timely manner

3 years ago

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Martha V Garcia Las Vegas, NV

Have to get like an additional approval when they come out. Also I had to wait about a week on a leaking toilet. It should be considered an emery.

3 years ago

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Curtis Johnson Oswego, IL

I've had two repairs (refrigerator and dryer)repairs and home warranty was on time and efficient great job

3 years ago

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Karen Russo Hickory, NC

After I received the parts for my dishwasher, the wait-time to have a technician install was over a week.

3 years ago

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Angela Davis Gaithersburg, MD

Overall a good value for your money. The warranty really does work and the customer service is improving.

3 years ago

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Elizabeth A Montecalvo Chepachet, RI

Because they can never find any technicians unless it's for appliances. Then I end up having to find a technician and after my technician put in his report they wanted it broken down more.

3 years ago

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Christina Midland, TX

I have had poor experiences with technicians. One technician was great though, but I could hear the representative yelling at him through the phone trying to confirm that it was my fault so they didn't have to cover it.

3 years ago

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Tonda Cape Coral, FL

I had a claim and they made it effortless. They sent someone out and it was fixed within minutes.

3 years ago

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Wayne Las Vegas, NV

We've only had one claim and it went real quick and everything was taken care of.

3 years ago

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Michael Gregory Macon, GA

I had to get the heater fixed and they came within a couple of days and got it fixed.

3 years ago

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Susan A. Griffin, GA

My water heater broke and they charged me $560 for water heater after I had the $2600 warranty. They are a shitty ass company. They don't actually provide anything besides me paying extra money out of my pocket when I call.

3 years ago

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Linda Dallas, TX

They respond right away. The contractor that they send, the first one wasn't good.

3 years ago

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Chris Virginia Beach, VA

Just about two weeks ago my water heater wasn't working. And they sent guy out and got it fixed.

3 years ago

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Wade White Raeford, NC

Excellent service and support. Online website when submitting work request is excellent.

3 years ago

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Ronald Hunter Pearland, TX

Punctuality and work completion. The quality of work is good. Customer service is the best.

3 years ago

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Larry Townsend Tuscaloosa, AL

Stove has been out for three weeks and still waiting on parts. Should have just replaced it and I would be cooking again.

3 years ago

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Bobby Donaldson Charlotte, NC

In my first claim, the air handler was condemned but I had to pay for the inside unit which was no longer compatible with the new air handler.

3 years ago

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TB Indianapolis, IN

The response time for their customer service is very good but the response time for the text that they send out is very very slow.

3 years ago

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Adelaido Yuma, AZ

On this occasion, there is more cost on parts and labor, than a replacement would have been. Also, time was long for parts and repair wait.

3 years ago

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Dean Hernando, MS

Filing a claim is simple and your claims are taken care of quickly and efficiently.

3 years ago

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Rodney Turnbow Lubbock, TX

The service man came and took care of my refrigerator and was very considerate.

3 years ago

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ANTHONY WOOD Fort Worth, TX

Although notification of service was not received, it was on website. Great after that.

3 years ago

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April Sanders Fayetteville, NC

Answered claim quickly, got someone out in less than 48hrs and fixed sickly same day!

3 years ago

Choice Home Warranty Reviews