Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Charles and Ava Gaccione

They are a reputable company and provide great service recommendations to anyone

7 months ago

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Paul

So far it is great the few times in needed to use it repaire man was there by next day

7 months ago

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Mai

They are fast in replaying to any request & they choose a good companies to fix the issue that I had.

8 months ago

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Marcelo

The company works very well and fast. My only remark is that some people sent for service try to charge extra.

8 months ago

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Dennis

I don’t like the fact that everything is done by email. I prefer a phone call and to speak to a live person.

8 months ago

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Sheryl

So far they have always made sure whatever I needed repaired was taking care of by sending out good companies.

8 months ago

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Thomas

Work never completed. Over several weeks and numerous phone calls and emails nothing ever done. I am very sorry I chose to invest in this three year warranty as it is obviously a ripoff.

8 months ago

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Matthew

I had 2 claims so far . 1st one was probably 2 plus months ago . Still not resolved.. second one was a furnace claim. Had to call over and over again . 3 weeks later . They sent a tech .. he was great . They suck

8 months ago

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Mary

I was referred by a friend and I liked that they had a pool pump protection plan.

8 months ago

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Sandy

They response to my call and the company who came and service my microwave did a good job.

8 months ago

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Ramon

too short ? that's what your company is worth. you charge a lot when is called for service your hired companies want to screw the clients. as a real estate broker i will remcomend Not to give business to you.

8 months ago Edited December 23, 2025

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Deborah

they do everything they promised to do - on time, professional teams, great price!

8 months ago

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Sally Langley

They have been show to respond to a promised refund for a washing machine they deemed unfixable and required a replacement from Lowe's. Sounds like a racket.

8 months ago

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Jeanne

I saw advertisement on internet for Choice Home Warranty. I have used home warranty before, but not with Choice.

8 months ago

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Lisa

Because their rates were more affordable. So far I am happy with changing my Home warranty.

8 months ago

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Adrienne

I wasn’t happy with how Vivint handled the equipment issue , but Luke did a wonderful job!

8 months ago

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Raymond

Great same day service. Excellent Technician had the parts to complete the repair

8 months ago

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Gail

In the past two years i needed service which was ignored . This last time I was pleasantly surprised by the quick service I got.

8 months ago

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Alisa

This was the first visit and they were real great. I would recommend to my friends and family.

8 months ago

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Maxwell

You stepped upland came through made my wife happy she through it would never happen

8 months ago

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Geronimo

They make excuses. not to cover items: IE: they said I did not do maintenance on my minisplit, I never had these problems with American Home Shield! AHS covered what needed to be fixed, period!

8 months ago

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Joseph

It was recommended by my realtor, and it wasn’t American Home Shield. I’ve had poor experiences with them in previous properties.

8 months ago

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Meredith

I am so glad Choice home warranty and the technician that came out. Did a perfect job. Thank you.

8 months ago

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Ralph

I’m still waiting for my money to get a dishwasher it’s been 5 weeks .I wouldn’t have given 1 star but it’s the only I could get on the page . Don’t deal with this company.

8 months ago

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Richard

Very kind and really appreciate his quality of work. Explain each step. Need more like Chuck.

8 months ago

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Susan

I thought I would receive cash, not a Lowe’s gift card. I NEED THE CASH!!!!!!! Lowe’s does not provide groceries and other things I need. I’ve called, but no one has replied. WHY DID I GET A GIFT CARD?

8 months ago

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Victorjudith

So far I have sent four messages to you you have answered none my confidence in you is very little if you would give me some sort of interest in my body is maybe I can do something

8 months ago

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John Millman

Difficult to get reimbursed For the ceiling fan that was placed. The service was fine but trying to get Money for the fan has been Problematic.

8 months ago

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Rosamond Workman

My water heater was fixed by Fedelis Repair. They were wonderful and knowledgeable. Thank you.

8 months ago

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Jill Connors

Have had CHW for over 7 years and renew with them as they come through when I need them.

8 months ago

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Charlotte Cobb

The men from Escambia were great. They came when they said they would and fixed it.

8 months ago

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Susan. Page

The plumber they sent out communicated well, was on time and fixed my problem quickly.

8 months ago

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Leslie

Choice quickly responded and the repair done was quick, VERY happy I have Choice to help me.

8 months ago

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Timothy

Based on the current lack of performance and updates I must admit it appears I may have selected the wrong home warranty company. I will reserve final comment until the work is completed. Tim Curran 516-380-8219

8 months ago

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Virginia

Repair man was extremely helpful and polite explaining everything to to me! Thank you!

8 months ago

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Rafael

Very very good in service I think is one of the best service providers for your home

8 months ago

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Mark

Thus for thanks to Choice I have been with ouat a dishwaher and refrigerator for over a month, The contractors you send to my know are known felons, One even manage to get arrested.

8 months ago

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Bruce

Reviews that I did checking out warranty companies I decided this looked the best for us.

8 months ago

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Marietta

The like the way CHW got my claim resolved. The Tech had top notch customer service

8 months ago

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AJ Giardina

So far, everything has been great! The plumber did an excellent job to fix the issue.

8 months ago

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Michael

They were rated the best by consumer reports and my experience with them was very good.

8 months ago

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Gary

It was suggested to me by a realtor that has worked with Choice before and had good results.

8 months ago

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Richard

Good coverage at decent price. Was hoping your company would come througbh when needed.

8 months ago

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Scott

CHW approved repairs on our 17 year old refrigerator so that it works as good as new. Thank you!

8 months ago

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Edward

the way the serviceman knew just what needed to be fixed and had the parts with him.

8 months ago

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Sue

Technician put a part on my ice maker 10/29 I messaged him yesterday 11/4 to still not making ice not response ! I ask what the next step needed to be ???

8 months ago

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Carolann

The tex was very noligabal at what he does he knew just what to do and took care of the problem

8 months ago

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Thomas

Appointment dates are quick and techs have been great. Replaced AC and repaired washer👍

8 months ago

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Jenny

THEY COVERED WHAT OTHER COMPANIES DIDNT. I HAVE USE THE SERVICE ONCE AND WAS VERY SATISFIED.

8 months ago

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Judy

Prompt response to requests. Repair companies were on time and knowledgeable (plumbing and HVAC repairs).

8 months ago

Choice Home Warranty Reviews